Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPaul Ford - Head of Property Management
Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra
Sam · 27 October 2023
Agent replied · 25 October 2024
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSupportive staff
Malachi Murray always responds to our emails quickly and efficiently. We have received great support.
Maria · 15 October 2026
Agent replied · 17 October 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotShout out to Jessica Carson…
Shout out to Jessica Carson for her great help this past week. Jess is an an excellent communicator and was a pleasure to deal with from start to finish, smoothly and quickly negotiating a rent increase acceptable both to myself (landlord) and the tenant on my north London flat. And thanks for the maths lesson too. Hopefully I now know the difference between £1,250 and £12,250.....
Gavin · 13 July 2023
Agent replied · 25 October 2024
Dear Gavin, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Jessica will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTamara at Dexters has been extremely…
Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times
Viktor · 25 October 2024
Agent replied · 24 December 2024
Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 4/5
GoogleNikola was amazing - friendly, professional (e.g. provided useful information/tips) and did her best to ensure I get the right outcome. Buying a property was a stressful journey but Nikola made it so much better by always being there to help me. Furthermore, Reuben was especially supportive and kind with my queries. Overall, I highly recommend them. Thank you Nikola and Reuben!PositiveProfessionalism
SoulTrip · 23 October 2023
Agent replied · 22 October 2024
Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotDon’t choose Dexters
Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change
Kayra · 30 December 2021
Agent replied · 25 October 2024
Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA Skilled Dexter’s Agent
I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.
Ana · 15 January 2024
Agent replied · 25 October 2024
Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team
★★★★★ 5/5
TrustpilotKarl Reynolds has been helpful and…
Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.
Consumer · 28 May 2026
★★★★★ 5/5
TrustpilotExceptional service and dependability.
Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.
Chris · 26 October 2023
Agent replied · 25 October 2024
Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat estate agents
I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.
Ekin · 26 January 2024
Agent replied · 25 October 2024
Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have been working with Dexters for two years on a multi home development in SW4, and they have been excellent. Ruben has worked hard on my behalf through challenging market conditions and most importantly has brought me results! Always professional and on top of the market with good advice and help. I wouldnt hesitate to recommend Ruben and the team and look forward to working with him again on the next project!
David · 23 October 2022
Agent replied · 22 October 2024
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
It has been a little more than a year that I have been renting with Dexters. The team at Teddington is extremely helpful, professional, and accommodative. The excellent service provided by the team including Marc Hedges, Sean Noble, Joshua Evans, and Sophie Yeates over the last one year has really made my tenancy a pleasant experience. The property management team, led by Bethany Stewart, is also extremely good and you can expect to get any household repairs required in your rented property sorted very quickly. I'd definitely recommend Dexters for all your property sales and lettings related help and advice.
Rudra · 21 October 2021
Agent replied · 25 October 2024
Dear Rudra, thank you for your 5* review. We are thrilled to see that you have had a great experience with the team in our Teddington office and hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotKirlon has been so helpful during our…
Kirlon has been so helpful during our tenancy, very communicative and quick to resolve queries/issues!
Customer · 18 June 2026
★★★★★ 4/5
TrustpilotWe recently moved into our apartment
We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.
Odessa · 10 May 2024
Agent replied · 25 October 2024
Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service, thanks to Chloe at Dexters Highgate
Thank you to Chloe at Dexters Highgate. She patiently and efficiently helped me and other visitors to her office whilst also calmly holding the fort with various calls on a busy Saturday. She quickly identified what my property needs were and within the space of a few days she had arranged successful viewings at my convenience, at all times with not only with a skilled and professional attitude but with a cheer and positivity that made my whole experience very straightforward and easy going. A huge thank you for making everything seem so easy and seamless.
MG · 27 September 2021
Agent replied · 25 October 2024
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Highgate office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent communications
Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.
Tita · 18 November 2023
Agent replied · 25 October 2024
Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJess Lynach is a property manager at…
Jess Lynach is a property manager at Dexters in St. Margaret’s, Richmond and she’s absolutely brilliant. From the way she speaks to the way she manages the property we are renting, she is just delightful. She got the job done beautifully and her communication is right on point and very polite. I highly recommend her and I’m sure you are not gonna be disappointed in working with her.
Andreea · 13 March 2023
Agent replied · 25 October 2024
Dear Andreea, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat job!
I just purchased a house through Dexter’s Tooting office. Margaux was simply fantastic! The whole experience, from first viewing to completion, was handled in a professional and friendly manner. She helped me through every step of the process, going above & beyond and keeping the ship steady and moving in the right direction. The process would not have been as smooth without her help! Thank you to Margaux & the rest of her team!
FS · 22 July 2022
Agent replied · 25 October 2024
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tooting office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Ealing
Dexters Ealing, have been an excellent letting agent for me over the last 20 years. In particular - Christian Pengelly, has been fantastic in resolving any issues with my tenancies and providing prompt responses to all of my questions and ensuring my landlord experience has been smooth as possible.
Vick · 16 September 2026
★★★★★ 5/5
TrustpilotExcellent and professional
This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr · 19 December 2021
Agent replied · 25 October 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience working with Naiomi Auguste
I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.
BCS · 24 June 2026
★★★★★ 5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC · 23 August 2024
Agent replied · 25 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotTerrific 🙂
Moved into a rental property recently and Dexter’s are hands down the best property agency I’ve experienced. We had a long list of requests and our property manager Nabil has been incredibly helpful and responsive. ⭐️⭐️⭐️⭐️⭐️
JD · 20 December 2024
Agent replied · 25 October 2024
Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Sundeep Bhogal while buying a new built flat in London and found him very helpful and accommodating to all sort of questions and as a first-time buyer I had many of them. He was responsive and very franc about the pros and cons of the flat and that helped me to deicide quickly to put an offer for it.
I would definitely want to deal with him again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Tarik · 25 December 2021
Agent replied · 24 December 2024
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.