Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTamara at Dexters has been extremely…
Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times
Viktor · 25 October 2024
Agent replied · 22 November 2024
Dear Viktor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotPaul Ford - Head of Property Management
Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra
Sam · 27 October 2023
Agent replied · 22 November 2024
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe service provided from Dexters for the search for our home was excellent. A special shout out to Lucy Curtis for being incredibly patient, helpful and responsive to all our queries and for keeping us informed throughout the whole process of referencing. We appreciate the amazing service provided by them a lot and would definitely recommend it to our friends and family!
Rudrani · 26 October 2023
Agent replied · 25 October 2024
Dear Rudrani, Thank you for taking the time to leave a lovely review regarding Lucy. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKarl Reynolds has been helpful and…
Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.
Consumer · 28 May 2026
★★★★★ 5/5
GoogleHaving sold my property with Dexters I was impressed with their focused approach and drive - in particular Emily Terry, who was the Sales Consultant supporting my sale.
She was professional and provided regular communication during the entire process. Anyone who has either bought or sold a property knows this can be a very stressful time, however Emily's support went a long way and made the whole process run smoothly.
The experience would definitely make me choose Dexters again.PositiveResponsiveness, Professionalism
Yianni · 10 January 2022
Agent replied · 9 January 2025
Dear Yianni. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe have been with Dexters for years, so would highly recommend as they have always gone the extra mile. In this day and age its wonderful to know there is still a company that cares. Thank you so much Joshua, Lucy, Alex, Sonia and the whole Kingston team!
Opinion · 27 July 2024
Agent replied · 25 October 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDon’t choose Dexters
Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change
Kayra · 30 December 2021
Agent replied · 22 November 2024
Dear Kayra. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJoey was brilliant. Very informative and friendly. The type of bloke you want to go for a pint with.
Was looking for a place to rent and found somewhere perfect. Would recommend if you are looking to move into the Kingston area.
George · 1 November 2024
Agent replied · 8 November 2024
Dear George, Thank you for your kind comments regarding Joe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotA Skilled Dexter’s Agent
I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.
Ana · 15 January 2024
Agent replied · 22 October 2024
Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma , Customer Relations Team
★★★★★ 5/5
GoogleHarvey is AMAZING!!! It has been an absolute pleasure working with him during the process of a property purchase. He is incredibly responsive, reliable and ensured the whole process moved along as quickly and smoothly as possible. Highly recommend working with Harvey and Dexters. Thanks guys!
Jasmine · 26 August 2024
Agent replied · 25 October 2024
Dear Jasmine, Thank you for taking the time to leave a wonderful 5 star Google review. Harvey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Zendeca
So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.
Jack · 1 December 2021
Agent replied · 22 November 2024
Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat estate agents
I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.
Ekin · 26 January 2024
Agent replied · 22 October 2024
Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotNo respect for tenants !
We have been in this flat for 17 years .Originally it was managed by a private estate agent that was taken over by Dexters a few years ago .At first they were ok but lately we had an emergency with a broken toilet : staff are not interested,been told to wait till I get a phone call ,result since yesterday the toilet has not been fixed .No apology ,nothing!They charge extortionate prices ,then vanish if/when then is an issue .Today is Saturday ,I work from home,I fear that nothing is going to be done until Monday.The minimum I have to give is 1 star but for this type of behaviour they deserve -5.As well staff behaving like this should not be part of their team and I strongly believe that management should act !
Chris · 27 November 2021
Agent replied · 22 November 2024
Dear Chris. We are disappointed to read your review. I understand that you have been in touch with a member of our property management team to resolve this matter. If there are any further issues, please do not hesitate to contact us. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotKirlon has been so helpful during our…
Kirlon has been so helpful during our tenancy, very communicative and quick to resolve queries/issues!
Customer · 18 June 2026
★★★★★ 5/5
GoogleNigel was exceedingly helpful, made the whole process much easier to deal with. He kept us updated and in the loop.
Sonia was also very polite, providing us with useful information when we needed.
Thanks for the help,
Sophie, Ella and Charlie
Charlie · 18 October 2024
Agent replied · 25 October 2024
Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleVery transparent and quick timelines. I highly recommend Dexters to anyone looking for a place. Kudos to Mia and Alphie for the support.
Manoj · 11 August 2026
Agent replied · 11 October 2026
Dear Manoj, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
Trustpilot11/10
Can't recommend highly enough, sensitive, flexible and responsive to your needs.
Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).
Ben · 7 October 2026
★★★★★ 5/5
GoogleHarvey and the team have been massively helpful throughout the whole process. Dexters found many relevant properties to view and organised the viewings promptly. They have also been in constant contact with myself and all other parties involved to help push along the buying process!
Jack · 26 August 2024
Agent replied · 25 October 2024
Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotWe recently moved into our apartment
We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.
Odessa · 10 May 2024
Agent replied · 22 October 2024
Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI can't thank Alex Fraser enough for his exceptional help during my home search. From day one, he showed incredible patience and understanding, making sure to listen attentively to my needs and preferences. I greatly appreciated his consistent follow-ups, ensuring that no details were overlooked. Alex Fraser is a true professional who goes above and beyond to assist his clients.
Aakanksha · 26 October 2023
Agent replied · 25 October 2024
Dear Aakanksha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Allex. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent communications
Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.
Tita · 18 November 2023
Agent replied · 22 November 2024
Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlfie was very efficient to suggest variety of options for my housing needs.
Ratnam · 1 October 2025
Agent replied · 8 October 2025
Dear Ratnam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat services and very professional
We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!
Daphne · 22 September 2021
Agent replied · 22 November 2024
Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExemplary Service - Highly Recommend
The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.
Tim · 16 September 2021
Agent replied · 22 November 2024
Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
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