Trusted Agent profile · Kingston upon Thames

Dexters Kingston reviews in Kingston upon Thames

4.3

★★★★★ Great

2,516 reviews across 2 platforms

4 Wood Street, Kingston Upon Thames, KT1 1TG, KT1 1TG

Dexters's office in Kingston upon Thames, at 4 Wood Street, is rated 4.3 out of 5 across 2,516 reviews on two platforms, including 476 Google reviews rated 4.8.

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4.8 / 5

476

Reviews on Google

This office

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2,040

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Special thanks are given to Dexters for my property search recently, especially Kelsey. She is hardworking and caring. She can understand the needs of her clients and look for suitable properties for them. Really glad to have her to be around these days. Thank you once again!

Joyce · 4 October 2024

Agent replied · 25 October 2024

Dear Joyce, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

I had the privilege of collaborating…

I had the privilege of collaborating with Venessa recently, and I am compelled to express my utmost satisfaction with her assistance. Venessa's unwavering commitment to professionalism, coupled with her meticulous attention to detail, significantly enhanced the overall experience. Her profound expertise and affable demeanor undoubtedly position her as an invaluable asset. I wholeheartedly recommend Venessa for her exceptional contributions and commendable work ethic.

Ali · 4 December 2023

Agent replied · 22 November 2024

Dear Ali, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had the pleasure of having worked with Isabela Briley from Dexters Estate agents. Showing me around properties. I was very impressed with her knowledge of the property also the local area. She was very friendly good at understanding exactly what was needed for our family.

Carole · 18 October 2024

Agent replied · 25 October 2024

Dear Carole, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Trustpilot

Dexters Kingston

The director Sonia at Dexters Kingston was absolutely amazing in helping me to resolve my tenancy deposit issues with the landlord. Sonia is very efficient and understanding and everything was communicated in a professional manner to come to a fair and positive resolution. Thank you Sonia! I am truly grateful for your time and effort

Donna · 16 May 2024

Agent replied · 22 October 2024

Dear Donna, Thank you so much for your 5* review and kind comments regarding Sonia in our Kingston team. If we can be of any assistance in the future, please do not hesitate to contact us. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

100% positive experience

We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.

Poppy · 26 June 2023

Agent replied · 22 November 2024

Dear Poppy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

Agent replied · 22 November 2024

Dear Daniel, It’s great to hear that you have had a brilliant experience with Joseph. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

Agent replied · 22 November 2024

Dear Raza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A massive thank you to Nigel for helping myself and my partner find a property. Quick responses, goes above and beyond, and when he says 'leave it with me' you can trust it will get done. Thank you to everyone for helping us find an ideal and dream property.

Charles · 26 August 2024

Agent replied · 25 October 2024

Dear Charles, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros is always ready and willing to…

Petros is always ready and willing to help with anything relating to the property. Always kind and professional.

Hanisha · 22 June 2026

5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

Agent replied · 22 October 2024

Dear Alan, Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

Agent replied · 22 November 2024

Dear J Ozwell, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a viewing with Kelsey Hargan and she was so lovely. Although that property wasn't suitable for me. Selsey was patient and really listened to what we were looking for. And she has been in contact with me with more suitable option.

Carina · 21 November 2024

Agent replied · 24 November 2024

Dear caraina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

Agent replied · 22 November 2024

Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have been brilliant from the…

Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)

Susie · 14 May 2026

Agent replied · 28 May 2026

Dear Susie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

Agent replied · 22 November 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sophie and Dexters have been an excellent help on our sale so far, very knowledgeable and always quick to respond

Charlie · 20 September 2026

Agent replied · 11 October 2026

Dear Charlie Bignall, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

Agent replied · 22 October 2024

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

Agent replied · 22 October 2024

Dear Pam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

My partner and I have had a really positive experience with Jessica at Dexter’s on our search to find ourselves our perfect flat. Jessica is very accommodating to our request and transparent on the whole process. A very positive experience and agency we feel we can trust. Will be using Dexter’s as a first choice going forwards. Thank you

Ellie · 27 January 2024

Agent replied · 22 December 2024

Dear Ellie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Alfie was very helpful throughout the whole process. Wouldn’t have been able to rent a property without his help.

Negarin · 3 September 2025

Agent replied · 8 September 2025

Dear Negarin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

Agent replied · 22 November 2024

Dear Michael, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

Agent replied · 22 November 2024

Dear Sarah & Damian, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dealt with Sonia de Abreu and her team. They quickly arrange for a viewing and subsequently had people in to view the property. It took two days to find multiple suitable tenants. Certificates and management of the process was great and seamless. Answers and response times were professional and fast. Good experience so far.

Michael · 28 April 2024

Agent replied · 25 October 2024

Dear Michael, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I didn’t end up letting a house through Dexters in the end but I wanted to leave a five star review following my experience with Joe Syrett. Throughout my search Joe went above and beyond and provided a great level of insight, care and expertise. I couldn’t recommend Joe at Dexters enough 👍 …

Henry · 28 April 2024

Agent replied · 25 October 2024

Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

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