5/5
GoogleYou are the best agent we have dealt with since I started being a landlord in 1999!!!! I think the reason for that is you don't feel like you are dealing with an agent but a person.
Trusted Agent profile
Cocoon Estate Agents reviews
★★★★★
94 reviews across 2 platforms
First Floor, 16-18 High Street, Kingston upon Thames, KT1 1EY, Kingston upon Thames KT1 1EY
Cocoon Estate Agents's Kingston upon Thames office at First Floor is rated 4.5 out of 5 across 94 reviews on two platforms, including 35 Google reviews rated 4.3. Checked 9 October 2026.
Reviews
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
Google5/5
Google“It's been great, viewed property twice with Joanna last year, she was patient & helpful before fast and efficient paperwork was completed. Very polite and friendly office staff where we met with owners of the house too.”
5/5
TrustpilotProfessional, efficient and helpful.
I have used Cocoon for the last 3 years. They are helpful, professional and efficient. Any problems are sorted out quickly. I would highly recommend them to any landlord.
5/5
TrustpilotFantastic
Fantastic! Very efficient service. We got an excellent response level, enquiries poured in so fast that we took our property off after 24 hours.
5/5
GoogleVery good service and hand held, as promised until the tenant crossed the threshold. Always happy to help post placement too. Great service at a super price. This puts them ahead of the pack.
5/5
Trustpilotcontractor working with Amira
As a contractor working with Amira in property management is always a pleasure.She is very efficient, easy to communicate with, she gets the job done every time.
5/5
TrustpilotSLG plumbing & gas
Working with Amira has always been a positive experience. She is efficient and communicates clearly, and ensures both parties are up to date with the correct information.
5/5
TrustpilotVery efficient service
Very simple and straightforward on line process with excellent communication throughout and very efficient service. I will definitely use again. Many thanks.
4/5
GoogleFor me as a private landlord, Cocoon provided a very friendly and cost effective access point to Rightmove to re-advertise my flat and quickly find new tenants.
5/5
TrustpilotHighly impressed
Cocoon provided all they promised and more. Highly recommend and sincerely hope that they don't change their personal touch and competitive rates as they grow.
5/5
Googlelove the food and atmosphere
5/5
GoogleEd and the team were friendly and professional and kept us updated throughout the process of selling our flat. Brilliant marketing. Excellent rates. Highly recommended.
5/5
TrustpilotExcellent
We were well looked after by Ed and the team, who kept us in the loop every step of the way. Highly recommended.
5/5
GoogleThe best estate agency in London!!! Very kind, patient and punctual in their work. I have no words to express my satisfaction working with them. Thank you!
5/5
GoogleGreat dealing with Fergus at Cocoon. We found an amazing place in our first viewing and the whole process was seamless and efficient. Highly recommended
5/5
GoogleCocoon have been really helpful and efficient, Cortni and her colleagues have been great, really smooth process, thanks again.
5/5
GoogleThe Ladies have been absolutely fantastic - super helpful, responsive, polite and flexible during our purchase. Thank you very much!
5/5
TrustpilotTheir service is reliable
Their service is reliable, and my tenants have proved to be no problem - so far!
5/5
TrustpilotHad a problem with logging in that was…
Had a problem with logging in that was sorted very quickly.
5/5
TrustpilotExcellent service
Excellent service, property was let in less than 1 week
4/5
TrustpilotFriendly and Efficient
Ed helped to get our purchase through in record time!
5/5
GoogleGreat service from Rianna and the Team, wouldn't hesitate to use again :)
4/5
GoogleA good all round experience, very efficient and please to have achieved a good sales price.
5/5
TrustpilotHave been working with Cocoon for many…
Have been working with Cocoon for many yes- always reliable, efficient and most reasonable fees.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cocoon Estate Agents
How many reviews does Cocoon Estate Agents have?
Cocoon Estate Agents's Kingston upon Thames office has 94 reviews across two platforms: 35 on Google, 59 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Cocoon Estate Agents's rating?
Cocoon Estate Agents is rated 4.5 out of 5 across all 94 reviews, and 4.3 out of 5 on Google from 35 reviews, checked 9 October 2026.
Where is Cocoon Estate Agents's Kingston upon Thames office?
Cocoon Estate Agents, First Floor, 16-18 High Street, Kingston upon Thames, KT1 1EY, Kingston upon Thames KT1 1EY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.