Trusted Agent profile · Kingston upon Thames

Andrews Worcester Park reviews in Kingston upon Thames

4.9

★★★★★ Excellent

2,114 reviews across 2 platforms

1 Park House, Park Terrace, Worcester Park, KT4 7JZ, Kingston upon Thames, KT4 7JZ

Part of Andrews, see every office.

Andrews's office in Kingston upon Thames, at 1 Park House, is rated 4.9 out of 5 across 2,114 reviews on two platforms, including 102 Google reviews rated 4.8.

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4.8 / 5

102

Reviews on Google

This office

Trustpilot logo

2,012

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

@Shannon from Andrews Property Group

It was lovely meeting you Shannon. The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.

Pawan · 2 July 2024

Agent replied · 23 October 2024

Thanks for the five star review. Amazing to see that Shannon was on hand to help you with everything you needed! Thanks again, Rhys

5/5

Trustpilot

Happy customer

The staff at Andrew’s are so helpful and reassuring with any questions you need answered.There telephone manor is so friendly.l would recommend the agents for the efficient and quick sale.

Mrs · 16 February 2024

Agent replied · 23 October 2024

Hi Mrs Neale, fantastic to see you had such a positive experience with our friendly staff, we are so pleased to see your sale went through efficiently. Thanks, Rhys

5/5

Trustpilot

We purchased a house sold through them

We purchased a house sold through them. They were super friendly, transparent, quick to reply to emails and seemingly more on it than solicitors on both sides of the sale.

Gareth · 16 February 2024

Agent replied · 23 October 2024

Hi Gareth, thank you for the five star review. We hope you are settled into your new home and we are so pleased we were able to help you make the move! Thanks, Rhys

5/5

Trustpilot

Jasmine Gyde at Andrews was very…

Jasmine Gyde at Andrews was very helpful with supporting us apply for a rental property. She gave us lots of useful information and kept us updated on the process and what was happening

Emma · 4 December 2023

Agent replied · 23 October 2024

Hi Emma, thank you for the five star review. Great to see that Jasmine and the team have been on hand to help you out through your property search and move. Thanks again for sharing your experience, Rhys.

5/5

Google

We had Julia R from Andrews as a mortgage broker! We can not recommend her highly enough. She has been behind us all the time. Replied quickly on emails, phone calls etc. We are very happy with their services. If you need an advise about mortgage, she is the person you can deal with. ☺️ Hope she can make happy more and more people. Thank you.

Ákos · 9 November 2023

5/5

Trustpilot

Looking forward to be renting from…

Looking forward to be renting from Andrews property,The staff at Andrews are very friendly and professional.l was assisted by Kinga,she is very helpful, friendly and she keeps you updated.

Audrey · 28 February 2024

Agent replied · 23 October 2024

Hi Audrey, thank you for the review of the team, especially Kinga. It really is appreciated and we are so pleased we were able to help you find your new home! Thanks, Rhys

5/5

Trustpilot

Extremely friendly and helpful with our…

Extremely friendly and helpful with our property search. Tracy and Maria have gone above and beyond in keeping me updated on our property search.

TammyS · 4 June 2024

Agent replied · 23 October 2024

Hi Tammy , Thank you for the five star review. It is great to hear that Tracey and Maria have gone above and beyond assisting you with your property search. Thanks , Lisa

5/5

Trustpilot

Five stars for the letting team at Andrews

As landlords, we work closely with the Andrews team and rely on their friendly, accessible, professional and communicative support. I know that I can contact Julie, Liz and their colleagues to help with any questions or problems that I may have around letting my property, and have really appreciated their support over the years. This is a dedicated team, trustworthy and always available to sort out issues quickly and efficiently.

Laura · 26 July 2023

5/5

Trustpilot

Ed made our journey seem easy but it…

Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.

Mrs · 4 November 2023

Agent replied · 23 October 2024

Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys

5/5

Trustpilot

Emily was fab me

Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable

Georgia · 9 July 2022

5/5

Trustpilot

i spoke to karen and she had great…

i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property

Marcie · 27 March 2024

Agent replied · 23 October 2024

Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys

1/5

Trustpilot

OMNISHAMBLES

So the person responsible and lead incompetent is going to deal with a complaint- we'll done. When we met to discuss the debacle you were mute and failed mention arrangements had been made despite a direct enquiry. You have caused us financial hardship.BE VERY WARY of contracting with them.

Shaine · 15 June 2022

Agent replied · 23 October 2024

Now that you have advised the complaint relates to the Branch Manager, we have asked the relevant Regional Manager to investigate and respond to your complaint. This process is also being overseen by our central customer service team.

5/5

Trustpilot

Lovely Staff

It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.

Princy · 28 June 2024

Agent replied · 23 October 2024

Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys

5/5

Trustpilot

Great communication and very very…

Great communication and very very helpful team. Made my move pretty much effortless

Steven · 20 November 2024

Agent replied · 22 December 2024

Hi Steven, thank you for your kind words! We're thrilled to hear that our team could make your move effortless. Best wishes, Jake

5/5

Trustpilot

Hyper Swift Service

Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.

Mr · 17 March 2024

Agent replied · 23 October 2024

Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.

5/5

Trustpilot

Nancy Henly part of the Andrews…

Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly

Tracey · 28 April 2023

4/5

Trustpilot

It was great experience with Shamiya…

It was great experience with Shamiya today she did took me around the house and answer questions about the house

Joseph · 24 July 2024

Agent replied · 23 October 2024

Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.

5/5

Google

Everyone at Andrews we dealt with showed diligence and professionalism throughout the sales process. Thanks for handling it all with tact and good humour.

Christopher · 12 May 2024

Agent replied · 8 November 2024

Hi Christopher, we appreciate you taking the time to leave us a five star review and we know the team in Worcester Park will be really pleased to read your positive feedback. Thanks again for sharing, great to see you had such a fantastic experience with us, Rhys.

5/5

Trustpilot

Great communication throughout

Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email

James · 20 June 2023

5/5

Trustpilot

Good Communication…

Andrews Harbourside has been excellent at communication during the purchase of my property. Emma Willingham kept me informed in a friendly and professional way during the whole processwhich made everything so much easier.

Janet · 14 May 2022

5/5

Trustpilot

Great experience - Di was lovely

Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia

Kia · 16 June 2022

5/5

Trustpilot

The customer service was outstanding

The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏

Ahmad · 15 November 2023

Agent replied · 23 October 2024

Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.

5/5

Trustpilot

I recently undertook a transaction…

I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!

Sarah · 5 February 2023

5/5

Trustpilot

Janine from Andrews was really helpful

Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency

Stefan · 7 June 2024

Agent replied · 23 October 2024

Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys

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