Trusted Agent profile · Kingston upon Thames

Andrews Worcester Park reviews in Kingston upon Thames

4.9

★★★★★ Excellent

2,114 reviews across 2 platforms

1 Park House, Park Terrace, Worcester Park, KT4 7JZ, Kingston upon Thames, KT4 7JZ

Part of Andrews, see every office.

Andrews's office in Kingston upon Thames, at 1 Park House, is rated 4.9 out of 5 across 2,114 reviews on two platforms, including 102 Google reviews rated 4.8.

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4.8 / 5

102

Reviews on Google

This office

Trustpilot logo

2,012

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent knowledge

Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble

MR · 27 June 2024

Agent replied · 23 October 2024

Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys

5/5

Trustpilot

Quick responses and resolutions

Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.

Erin · 30 July 2024

Agent replied · 23 October 2024

Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!

5/5

Trustpilot

Fantastic service

Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.

Karina · 18 January 2024

Agent replied · 23 October 2024

Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys

5/5

Trustpilot

Shannon was very helpful in showing…

Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.

Pralhad · 1 August 2023

1/5

Trustpilot

Awful Awful Awful

Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL

T · 11 October 2022

Agent replied · 23 October 2024

I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive

5/5

Trustpilot

Wonderful supportive team

Wonderful supportive team. Always happy to help and respond quickly.

Alina · 26 November 2025

5/5

Trustpilot

On your side

Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.

Coops · 17 May 2024

Agent replied · 23 October 2024

Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.

5/5

Trustpilot

Feedback for Sandiya- Andrews property

Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way

Mark · 13 July 2022

5/5

Trustpilot

Junior Zziwa is an excellent estate…

Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant

Ronaldo · 23 March 2023

5/5

Trustpilot

Thanks Andrews!

Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.

Ed · 16 December 2023

Agent replied · 23 October 2024

Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys

5/5

Trustpilot

The agent was very professional and…

The agent was very professional and client-orientated with great listening skills. This made my experience very positive.

Monique · 19 July 2024

Agent replied · 23 October 2024

Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.

5/5

Trustpilot

Wonderful estate agent she was through…

Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy

Annie · 30 July 2022

5/5

Trustpilot

It was a nice experience with Isabelle

It was a nice experience with Isabelle. Today's viewing was great.Thankyou

Linta · 22 October 2024

Agent replied · 22 December 2024

Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa

5/5

Trustpilot

The company got me a good deal

The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.

Margret · 5 March 2024

Agent replied · 23 October 2024

Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.

5/5

Trustpilot

Greg was really helpful and helped me…

Greg was really helpful and helped me complete my registration I couldn’t have done it without his help

Andrew · 4 July 2023

5/5

Google

Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.

David · 9 November 2023

5/5

Trustpilot

100% professional

At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.

Alan · 18 March 2024

Agent replied · 23 October 2024

Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa

5/5

Trustpilot

great service from andrews when…

great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma

Gemma · 12 August 2024

Agent replied · 23 October 2024

Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!

4/5

Trustpilot

Well done...

Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.

Omotayo · 24 February 2024

Agent replied · 23 October 2024

Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys

5/5

Trustpilot

Good, professional service.

Professional service, good communications and helpful staff.

David · 13 December 2024

Agent replied · 22 December 2024

Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake

5/5

Trustpilot

The processing was quick and easy

The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).

Vineetha · 18 August 2023

5/5

Trustpilot

Freya Alford was very helpful with…

Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)

Arianne · 19 April 2023

5/5

Trustpilot

Excellent work All things are done like…

Excellent work All things are done like professional and explained every thing very nicely

Ms · 20 August 2024

Agent replied · 23 October 2024

Thank you, Mandeep. We appreciate your feedback.

1/5

Trustpilot

Useless company

Useless company - not worth their high fees. Mis-managed our building and terrible communication.

Sofia · 20 August 2024

Agent replied · 23 October 2024

Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.

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