Trusted Agent profile · King Street
★★★★★
318 reviews across 2 platforms
Turner House, King Street, WN7 4LJ
Jigsaw Homes Group's office in King Street, at Turner House, is rated 3.3 out of 5 across 318 reviews on two platforms, including 82 Google reviews rated 2.7.
Every review we hold for the King Street office, from every platform, shown as written. First names only.
5/5
TrustpilotQuick & helpful
Gabriel & jigsaw has been most helpful getting us into Victoria court
Hello, Mrs Kearns.We're thrilled to hear that you're happy in your new home at Victoria Court! Your feedback about Gabriel has been noted and we'll be sure to pass it along to his team. Thank you for taking the time to share your thoughts with us - we really appreciate it!
1/5
Googleworse ever housing weve had a problem with door entry for over 2 years now on and off and still not fixed now al they done is just fit a fob thing on there a temp one but the doors have to be kept unlocked otherwise postman and delivers can not get access so this has now left our property unsecure and kids in and out of the hall ways every day...............
5/5
Trustpilotsupportive
Friendly, straight forward and supportive.
Hi Samantha, Thanks for your feedback. It's great to hear that our employees were friendly and supportive and that your journey to finding a new home was straight forwards.
1/5
GoogleDisgrace as a company therecrepair and management are a waste of time.They have too many tenants to look after.
5/5
TrustpilotI haven’t a bad word to say about…
I haven’t a bad word to say about jigsaw homes. They’ve helped me since I have moved in, understanding and always carrying work out when it needs to be done to protect me and my children. Thank you so much! X
1/5
GoogleBumch of cowboys. For example they did some work on my roof it then leaked for 2.5 years. They did nothing to fix it. They did some work on my electric 8 years it took to sort out the mess they created
1/5
TrustpilotWaiting & waiting
I had a leak on Christmas Eve & half my hall ceiling collasped still not fixed apparently they don't have two workmen to spare for an 8 hour job, so I'm having to pay a trade to come in to do it !
1/5
TrustpilotThe standard of help and communication…
The standard of help and communication is beyond awful. Always saying here to help but don't bother like a narcissist Always lying to you. I had a mental breakdown with these people. We are supposed to be caring about people mental health these people do not
1/5
TrustpilotI've been trying to sort a problem out…
I've been trying to sort a problem out with Jigsaw for over 6 months I might as well be talking to the wall in my front room their not interested bad landlord not interested in People only interested in getting their rent
1/5
TrustpilotThis site isn't helpful at all can't…
This site isn't helpful at all can't put in for any house it doesn't show my area . Going from home hunt to This I would say this is the worst .
1/5
GoogleHorrible company. Service is disgusting. Jobs and repairs are never done on time. Had so many issues. No one gets back to you. Consontanly chasing people up. Had a wall collapse in a new build home within 2 months. Not build safe.
5/5
GoogleI accidently put no on correspondence as wife was talking the gent who did job did good job.using slate is best material for job so water c a not penitrate it.thats why I said come and look.mistake on my part.g.kirkby
1/5
TrustpilotVery bad social landlord
Staff are unhelpful rude and childish zero support lie there way out of problems refuse to fix security gates and a general bad company no support in regards to anti social problems and seem to support offender
1/5
GoogleShocking service!! I have just enquired about a property got told there's all kinds of restrictions on it and Also would only be offered 1 bedroom property anywY..seems like my carer will have to top and tail in my bed..
1/5
TrustpilotTried to contact emergency repair this…
Tried to contact emergency repair this morning..Automated Message OFFICES CLOSED TILL MONDAY 19TH DEC...(xmas party)....emergency number keeps disconnecting!!! my boiler not working....how you supposed to get intouch...email a waste of time dont reply...
5/5
GoogleBeen in contact with this firm about a property. All very professional and a pleasure to talk to.
1/5
TrustpilotTerrible service
Terrible service. My lawyer has sent 3 emails to get an info pack and only get automated responses. No one has bothered to even reply back. Keep buying time saying get in touch after 2 days if not heard anything.
1/5
TrustpilotOrdered Miele microwave back in May
Ordered Miele microwave back in May, only one reply saying that they would contact me, unfortunately that was it, now trying to get a refund. Will probably have to go through credit card company.What a shame.
1/5
GoogleWorst association ever.i never recommend them.i put people off.dont ever have a property of them.you will be so sorry.i have had lots of bad feedback about them.they don't deserve or look after there good tenants.be very very careful,??.if you take a property.
5/5
GoogleVery friendly and polite.
1/5
TrustpilotDo not deal with this company at all…
Do not deal with this company at all have made me homeless through their burocratic procedures in going through a shared ownership property purchase avoid at all costs
5/5
GoogleMy rent provider since 20 years. They are happy to help
5/5
GoogleNice friendly people
1/5
GooglePoor customer service. Very poor communication skills, worst housing association I've ever dealt with. One star flatters them. Inflexible and rude. The company mindset is one of zero empathy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
