5/5
TrustpilotFantastic service!
Fantastic service!! I was given plenty of time to look around the property to ensure it met my needs. Thank you so much :)
Trusted Agent profile · Kilmarnock
Donald Ross Estate Agents Ltd reviews in Kilmarnock
★★★★★
455 reviews across 3 platforms
106 John Finnie Street, Kilmarnock, KA1 1BB, KA1 1BB
Part of Donald Ross Residential - Irvine, see every office.
Donald Ross's office in Kilmarnock, at 106 John Finnie Street, is rated 4.7 out of 5 across 455 reviews on three platforms, including 87 Google reviews rated 4.7.
87
Reviews on Google
This office
95
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Kilmarnock office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI bought a house through Donald Ross…
I bought a house through Donald Ross and used them to sell my existing property. The process was made smooth and timely by very professional staff. I would use them again.
5/5
TrustpilotWouldn’t hesitate to use again.
Very pleased with the service we received from Donald Ross. Staff professional and pleasant and always available to assist with any queries we had. Wouldn’t hesitate to use again.
5/5
TrustpilotGreat staff
Very helpful staff. Gave great advice and help. Nothing was too much bother. Would definitely recommend.
5/5
TrustpilotExcellent service from Tracey at Donald…
Excellent service from Tracey at Donald Ross, Very friendly & professional, Highly knowledgeable & informative, Quick replies to any questions, Would highly recommend
5/5
FacebookWhat a pleasure it was to work with Donald Ross. Susan and gavin I can't thank enough for all there support in selling my house. They guided me every step of the way
5/5
TrustpilotExcellent service from Donald Ross.
Excellent service from Donald Ross.Fiona and her colleagues have been so helpful and professional. Would highly recommend to anyone wishing to buy, sell, let or rent a property.
5/5
TrustpilotSold my property with Donald Ross and…
Sold my property with Donald Ross and have viewed two properties. Their service has been first class and Maureen goes above and beyond to help her clients.Hazel Howie
5/5
TrustpilotExcellent Customer service
Everyone is very professional and friendly. Managed to book appointment on Sunday. All the information provided on time.
5/5
FacebookFiona at Ayr branch as been brilliant from start start to finish to helping us get our new house she has gone above and beyond definitely recommended thanks for everything
5/5
TrustpilotExceptional Service from Donald Ross Lettings and Staff
Donald Ross and Staff have been extremely efficient and professional over the many years they have managed my property.I would highly recommend them for their services.
5/5
TrustpilotExcellent service
Excellent service. Knowledgeable staff. Kept us up to date at all times and helped so much in our remote selling of our house.
5/5
TrustpilotGreat company could not be more helpful…
Great company could not be more helpful would not hesitate to use again
5/5
TrustpilotExcellent professional & efficient…
Excellent professional & efficient service from start to finish
4/5
TrustpilotWe were very pleased with the service…
We were very pleased with the service we received, the staff were very helpful and resulted in a quick sale of our property
5/5
TrustpilotVery helpful and supportive from the…
Very helpful and supportive from the first enquiry phone call through to the keys handoverThanks to Maureen in the Ayr Office for guiding us through the process
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for 5 stars on your experience buying your future home from our agency, we are delighted this process went smoothly for you.
5/5
TrustpilotHappy, thanks
Warm, friendly and prompt service throughout. Honestly a shame I couldn't process the purchase through them since they're already in charge of the sale.
4/5
TrustpilotOutstanding service
Very good service from start , when arranging viewing, until end , whe offer was accepted . Highly recommended .
5/5
TrustpilotI found Donald Ross to be one of the…
I found Donald Ross to be one of the most professional estate agents I have ever dealt with.
1/5
FacebookProbably the worst estate agent in Ayrshire, don't know how they get business the way the deal with potential customers is shocking, been messed about with these jokers on several houses now!!
5/5
TrustpilotProfessional efficient service
Professional efficient service by very friendly, helpful people. Any requests re repairs etc had been handled very quickly, efficiently and by an appropriate professional.
5/5
TrustpilotExcellent service from Maureen and…
Excellent service from Maureen and Helen .
5/5
FacebookGreat experience from Donald Ross estate agents in Ayr... sold our house in 10 days. .Maureen Mcinnes looked after everything,, very professional .. took the stress out of moving... definitely recommend....�
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Donald Ross Estate Agents Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kilmarnock.
