Trusted Agent profile · Kilmarnock

247 Property Scotland Kilmarnock reviews

4.0

★★★★★ Great

130 reviews across 1 platform

28 John Finnie Street, Kilmarnock, KA1 1DD

247 Property Scotland's office in Kilmarnock, at 28 John Finnie Street, is rated 4.0 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.0.

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4.0 / 5

130

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kilmarnock office, from every platform, shown as written. First names only.

5/5

Google

Dealt with 24/7 for a few years now. Always reply quickly to any emails or queries I have. Found me tenants quickly to avoid my properties being empty for too longPositiveResponsiveness, Professionalism, Value

Ross · 25 August 2021

Agent replied · 17 June 2024

Many thanks for the 5 star review and kind comment Ross, it has been our pleasure working with you and finding you new tenants for your properties, we look forward to continuing to carry out a professional service going forward. Regards The 247 Property Ayrshire Team

5/5

Google

Sold my property through 24/7 within one day of listing. Great service and team were so helpful!

Louise · 18 June 2023

Agent replied · 17 June 2024

Thank you for your lovely comments Louise. It was a pleasure conducting your sale and so happy with the result you achieved.

5/5

Google

Very impressed with the team at 24/7 from the viewing to application PROCESS NOTHING was a bother polite helpful efficient service with a SMILE ......PositiveResponsiveness, Professionalism

Margaret · 18 June 2022

Agent replied · 17 June 2024

Thank you for our 5 star review Margaret, it is very much appreciated and I am really pleased to hear you are happy with our service. Kindest Regards from the 247 Property Ayrshire Team

1/5

Google

Professionalism and communication skills are seriously lacking. Having to chase them up on every avenue we have went down, no contact to lawyers or myself. Shambles

Graeme · 18 June 2022

Agent replied · 17 June 2024

Thank you for your comments and review Graeme. Unfortunately we have no record of you within our office or having any dealings with lawyers. If we can assist you in any way please feel free to contact our team on 01563 539874 and we would be more than happy to help. Have a lovely day. From the 247 Property Team.

5/5

Google

Wonderful, Erica from the Kilmarnock branch could not have been more helpful, answering all our questions and has been just brilliant. Good communication and super helpful

Jodie · 18 June 2022

Agent replied · 17 June 2024

Thank you for your review and kind comments Jodie, they are very much appreciated. It was my pleasure finding and securing you a new home and I wish you both all the best and look forward to assisting you in your tenancy moving forward. Kind Regards from Erica and the 247 Property Team.

5/5

Google

Amazing service, great help with anything that is needed or required

Kieran · 21 October 2023

Agent replied · 17 June 2024

Thank you for your lovely review Kieran and we are happy to help you with anything to make your new property your home.

5/5

Google

Very impressed with all the staff I dealt with. Couldn't believe the time and effort they spent helping me out. Would definitely recommend them.

David · 18 June 2022

Agent replied · 17 June 2024

Thank you David for your kind review and comments, it was our pleasure to assist you with your property and we greatly appreciate your recommendation. Kindest Regards The 247 Property Team

1/5

Google

Evertytime you phone and ask for viewings fully booked when you go on the following week the houses are still up for let

James · 18 June 2022

Agent replied · 17 June 2024

Good Morning James, Thank you for your review and comments. We are sorry you have been unable to book for a viewing so far, the housing market has changed and there are a huge volume of people looking to move and the viewing slots fill up really quickly. Please feel free to call us in for any properties you wish to view and we will try accommodate as best we can. We understand it can be frustrating for you but if you phone us up as soon as a property goes on you will be in with a better chance of viewing. We look forward to hearing from you, thanks again. The 247 Property Team

1/5

Google

Terrible customer service and experience from a tenants perspective. The girls in the office have no issues in making up what they don't know. As a landlord the communication and property check was non-existent.

Louise · 19 June 2019

Agent replied · 17 June 2024

Good Afternoon Louise, Thank you for your review, I understand this review was made over 2 years ago with previous staff members but I feel its important to answer all reviews and would like to discuss any issues you had. Please feel free to contact me on 01563 539874 to discuss. Have a lovely day from the 247 Property Ayrshire Team!!

5/5

Google

Fantastic Service from a friendly & approachable team

Kyle · 22 August 2023

Agent replied · 17 June 2024

Thank you for your review. It was a pleasure to help you and i am glad we met your expectations

3/5

Google

I only visited the website

Eddi · 21 October 2023

Agent replied · 17 June 2024

Thank you for letting us manage your property.

5/5

Google

Always managed to rent out my properties very quickly with good tenants who pay on time and look after the property. Very pleased with the service lately.PositiveResponsiveness, Quality, Professionalism, Value

Andy · 18 June 2020

Agent replied · 17 June 2024

Thank you for your kind review and it has been our please working with yourself and Gillian and managing the properties on your behalf. We look forward to continuing this service for you both in the future. Regards The 247 Property Ayrshire Team!!

5/5

Google

The girls in the Kilmarnock office couldn’t of been more helpful when trying to find a property for my partner and I to rent. I would highly recommend using 24/7 property lettings

Debbie · 19 June 2019

Agent replied · 17 June 2024

Good Afternoon Debbie, Thank you very much for the kind review. Iam glad you have had a good experience in dealing with myself and Donna, we always strive to deliver a quality professional service to all of our Tenants. Kind Regards from the 247 Kilmarnock Team

5/5

Google

Great experience so far. Have worked to get properties bought at auction into a lettable condition and found a tenant within a few weeks!

Daniel · 18 June 2021

Agent replied · 17 June 2024

Thank you for your kind review Daniel, It has been our pleasure assisting you in bringing the properties up to letting standard and continuing to manage them professionally in your behalf. Regards The 247 Property Ayrshire Team

1/5

Google

Authority goes to some peoples heads manners cost nothing, avoid this branch at all cost

Lorraine · 18 June 2022

Agent replied · 17 June 2024

Hi Lorraine, thank you for your review and comments. Unfortunately we have no recollections of any dealings with you within our office but please feel free to call in and discuss any grievances you may have. I would be more than happy to deal with your complaint. Kind Regards Vicki Borland Branch Manager

5/5

Google

Very helpful staff .

Shona · 18 June 2023

Agent replied · 17 June 2024

Thank you Shona, it was lovely to be able to help you

5/5

Google

Good service and comms

Frances · 18 June 2023

Agent replied · 17 June 2024

Thank you for your lovely comment Frances. It was our pleasure to work with you

5/5

Google

Excellent service from Vicky and the the team at 24/7 KilmarnockPositiveResponsiveness, Professionalism

John · 25 August 2022

Agent replied · 17 June 2024

Thank you for the 5 star review John it's very much appreciated! It has been our pleasure to assist you and manage your properties. Regards The 247 Property Ayrshire Team

1/5

Google

We cannot get any repairs done there attitude is disgusting and they keep blaming landlord don't go here

Wilma · 18 June 2021

Agent replied · 17 June 2024

Good Morning Wilma, Thank you for your review. As previously stated to you in writing, all contractors are refusing to enter the property you are residing in due to the verbal abuse you have given them, this has been reported to the council and appropriate authorities. As agreed through mediation, the contractors are happy to enter and carry out the works provided you are not present when they attend. Please feel free to contact me on 01563 539874 if you would like to discuss this any further iam more than happy to help. Regards

5/5

Google

Great experience for my first house, great communication and really nice to speak to. Would recommend to everyonePositiveProfessionalism

Rhianne · 18 June 2021

Agent replied · 17 June 2024

Good Afternoon Rihanne, Thank you for your kind review. We are pleased to hear you are happy with our service and look forward to a good tenant/agent relationship with you in the future. Please feel free to contact us if you have any issues or queries. Regards The 247 Property Ayrshire Team

1/5

Google

An absolute nightmare very rude don't give a dam about tennants all they care about is the landlord worst company ever

Wilma · 18 June 2020

Agent replied · 17 June 2024

Good Afternoon Mrs Murray, thank you for your review. This is such a shame you feel this way and our team are always here to support you. I am keen to find out what issues you are having with us and if there is anything you would like to report to me as I don't have a log of any complaints so far from you. You and Mr Murray can contact me anytime on 01563 539874 to discuss or pop into our office for a cuppa when the restrictions are lifted and have a chat. Have a lovely day from the 247 Property Ayrshire Team!!!!

5/5

Google

A delight to deal with this Company. Professional, helpful and in the unlikely event of a problem, this was resolved quickly.

Martin · 18 June 2020

Agent replied · 17 June 2024

Good Morning, Thank you for your kind comment, i am really pleased to hear you are happy with the service we are providing you. We strive to deliver a professional service to all of our Tenants and look forward to continuing this in the future. Have a lovely day from the 247 Property Kilmarnock Team

5/5

Google

Still to talk to them. But the site was helpful

James · 18 June 2022

Agent replied · 17 June 2024

Thank you for the 5 star review James, it is greatly appreciated and our team are on hand to discuss any property requirements with you, we would love to hear from you!

5/5

Google

Very helpful and always on hand to help 5 stars.PositiveProfessionalism

Russell · 18 June 2022

Agent replied · 17 June 2024

Russell, thank you very much for the 5 Star Review, it is much appreciated and we are pleased to hear you are happy with our service. Thank you from the 247 Property Ayrshire Team

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