4/5
Great serviceβ¦. Keep it up
Agent replied Β· 16 April 2026
Thank you
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130 reviews across 1 platform
28 John Finnie Street, Kilmarnock KA1 1DD
247 Property Scotland's Kilmarnock office at 28 John Finnie Street is rated 4.0 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Kilmarnock office, from every platform, shown as written. First names only.
4/5
Great serviceβ¦. Keep it up
Thank you
5/5
My partner and I have secured a property with 247 letting and couldn't be happier. The property is amazing and the guys are 247 letting couldn't have been more helpful and friendly. Susan will always email back and look into something for us and we feel so grateful. Would definitely recommend this fabulous team of people.PositiveResponsiveness, Professionalism
Thank you for your review and kind comment, it has been our pleasure to find you a new home and we look forward to delivering a professional management service. Regards the 247 Property Ayrshire Team
5/5
Highly recommended. The staff were very helpful, took time with me and explained everything really well. Susan the manager was lovely, she made me feel comfortanle and reassured.
Thank you for your lovely review. It nice to know that tenants and landlords are reassured when they either leave the office or come off a phone call.
5/5
24/7 Property Kilmarnock are really friendly, always available and willing to help, very happy with the services they provide, highly recommended.
Thank you for your lovely words. Glad we were able to help you
5/5
what a great service i received Susan and Gillian bent over backwards to help me would highly recommend the kilmarnock branch
Thank you for your review. I am happy that you are pleased with the service that you received.
5/5
Fantastic to work with! We viewed the property with Susanβ¦she couldnβt have been more nice and answered all my questions and the million phone calls since...highly recommend π β¦
Thank you for your lovely review. We at 247 hope you are very happy in your new family home
5/5
Excellent professional friendly and efficient service from Susan & Christina at 24/7 property. Really appreciated how it was ok to start my lease a few weeks late despite the property being available immediately. Highly recommended!
Good Afternoon Ray. Thank you for your lovely review and i am glad you are enjoying your new abode
5/5
After many years of bad experiences letting my properties in Kilmarnock I was glad to find Vicky and the 24/7 team. They sourced great tenants quickly and helped complete EICR and EPC certification, including some last minute repairs, meeting all the agreed deadlines.
Thank you for your review and kind comments Andy, I am pleased to hear you are happy with our service and we look forward to continuing to provide you with a quality professional service in the future. Thank you from the 247 property team!
5/5
The ladies at 24/7 property are absolutely delightful. So helpful with everything I asked.
It was lovely to meet you and your boys. I hope you and your family will be very happy in your new home.
1/5
Please avoid! The "owner" is a fraud. ( Other members of Staff may not be aware of this)
I can assure you the company follows all regulations and all staff know and have a good relationship with the owner. I would like to invite you into the office for a chat to discuss any grievances you may have as i am unaware of who you are or what tenancy you have or previously had. I notice your account has only ever left one review previously and this was to us last week with a complaint regarding a deposit. Again i am unaware of who you are so am unable to comment on this
5/5
I received a great service from all the agents at 24 7 property Kilmarnock. They were brilliant in assisting me to get my first tenancy and I would definitely recommend them!
Thank you for your kind review, it was out pleasure to locate your first home for you and we wish you all the best in your tenancy. Regards The 247 Property Team
5/5
24/7 are absolutely brilliant, canβt thank them enough for helping me.
Thank you Chloe it was lovely to be able to help your family. Good luck in your new home
5/5
The girls at 24/7 have been so helpful in finding properties for my work colleagues. Nothing is ever a problem and they go above and beyond to help out.
Good Afternoon Ashley Thank you for your lovely review, it is a pleasure to work with you.
5/5
Staff are polite and friendly.
Thank you for your kind words. welcome to your new home and hope you have a long and happy tenancy
1/5
Slow to sort repairs. My dad has no hot or cold water in his toilet and bring a pensioner that's far from ideal. Next I will be advising him to withhold rent until the issue is swiftly remedied and bring property up to an expected standard.
Good Morning, Thank you for your review and I am sorry to hear your are unhappy with our service, your dad is a lovely man and a valued tenant of ours and i would like the chance to discuss this further and investigate, please feel free to contact me on 01563 539874. We strive to have a good/healthy tenant/agent relationship with all of our tenants so I am keen to rectify any issues. Regards Vicki McClymont - 247 Property Ayrshire Branch Manager
5/5
I find the team at 24 7 are always working hard to get things right and i am very happy with the service they provide.
Thank you for your kind words Roano. It is a pleasure to work with you and happy to hear you are happy with our service
1/5
Worst letting agents I've ever had the displeasure of dealing with. Appalling lack of communication between tenants, agents and landlords not to mention the unprofessionalism of staff's manner towards complaints and repair requests. 1 star is generous, I wouldn't even give them that if I had the option.
Good Afternoon Sarah, Thank you for you review. I understand this complaint was logged over 2 years ago with previous staff members but i like to reply to all reviews made for the 247 Property Ayrshire Office. I have no log of complaints with your tenancy and would be keen to find out the issues you had. Please feel free to contact me on 01563 539874 to discuss. We hope you have a lovely day from the 247 Property Ayrshire Team!!
5/5
Friendly & trustworthy, so knowledgeable about the area and everything we needed! Thank you much for everything you did to help us!!!
Thank you for you review Kim. Glad we have been able to help you.
5/5
From start to finish the process of securing our lovely new home has been easy the staff have been very wonderful and kind x
Hi Sarah, thank you for your kind words. I am so glad we were able to secure this tenancy for you. The back story is one we love
5/5
Michael, Vicky and the rest of 24.7 team helped me buy and rent 2 properties as a first time overseas landlord. It was a great job since everything was done without me being present in person. Thank you.PositiveQuality, Professionalism, Value
Thank you for your kind comments Lucky, It has been a pleasure assisting you on building a portfolio, we are looking forward to continuing a professional property management service for you going forward. Regards The 247 Property Ayrshire Team
3/5
I have recently gave a review on 24/7 as a one star which was a bit unfair as they SOMETIMES!
Hi Christopher, i am glad you can now see that we try our hardest to resolve situations that may be out of our control.
5/5
Very helpful and friendly people
Natalie, thank you for your lovely review. It was a pleasure having you as a tenant
3/5
3 stars they didn't have what I was looking for but did recommend another letting agency
thank you and i hope you have managed to find your new home.
4/5
Helpful staff and always quick to answer any questions in a friendly manner
Thank you Adam. I hope you and your family are loving your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
247 Property Scotland's Kilmarnock office has 130 reviews across 1 platform: 130 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
247 Property Scotland is rated 4.0 out of 5 across all 130 reviews, and 4.0 out of 5 on Google from 130 reviews, checked 9 October 2026.
247 Property Scotland, 28 John Finnie Street, Kilmarnock KA1 1DD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.