Trusted Agent profile · Kidderminster, Worcestershire

Halls Estate Agents Kidderminster reviews

4.1

★★★★★ Great

92 reviews across 2 platforms

137 Franche Rd, Kidderminster, Worcestershire, DY11 5AP

Part of Halls Estate Agents, see every office.

Halls Estate Agents's office in Kidderminster, Worcestershire, at 137 Franche Rd, is rated 4.1 out of 5 across 92 reviews on two platforms, including 89 Google reviews rated 4.2.

4.2 / 5

Reviews on Google

This office

3.7 / 5

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.

5/5

Google

Halls were brilliant in selling my home and helping me to secure my new home. There were many, many problems encountered with the first property I tried to buy. Halls and particularly Teresa went above and beyond to try and solve these problems, however, it wasn't to be. They then did their very best in supporting me to purchase another property, which as it works out, is much, much better than the one I couldn't buy. I have been in my new home for two weeks and love it! It's a massive thank you to Teresa, James, Louise and the rest of the team at Halls Kidderminster. I couldn't have done it without you. Jackie Cadman

Jackie · 24 June 2022

5/5

Google

Excellent service from start to finish. Particularly Teresa who was A1 in communicating throughout the process. Would use Halls again - highly recommend 😊 …

Bernik · 13 April 2024

Agent replied · 19 June 2024

Hi Bernadette, It was a pleasure dealing with you, having pleasant clients makes our job easier! Wishing you all the best in your new home. Teresa, James and Louise.

4/5

Google

Absolutely professional.All advice given was superb.James gave me good advice on marketing the property from the outset.Teresa is OUTSTANDING,has communicated with myself, purchasers and solicitors on a regular basis, has answered any queries I had along the way and has been very patient when I felt some of my questions may have been obvious to some.Many thanks to you all for your hard work.I will certainly recommend to others for your professionalism and will use again when the need arises.Can't fault anything with this agent at all !!PositiveProfessionalism

Nichola · 20 June 2022

5/5

Google

Amy was really helpful and a pleasure to deal with - thank you for all of your help!

Lauren · 8 June 2024

Agent replied · 19 June 2024

Thank you for your lovely feedback, Lauren! Amy and the team are extremely pleased to hear you have received such a good service. If we can be of further help or assistance to you in the future, please don't hesitate to get in touch. Best wishes, Halls

4/5

Google

Amy is very proffessional and has helped us in a difficult situation. She is polite, and made sure everything is done ASAP and a great asset to halls. Thank you Amy

Steve · 13 April 2023

Agent replied · 29 July 2023

Hello Steve and Brett, Thank you for your review, I wish we could have resolved the situation better … More

5/5

Google

Excellent service from start to finish. Particularly Teresa who was A1 in communicating throughout the process. Would use Halls again - highly recommend 😊 …

Bernadette · 16 September 2023

Agent replied · 25 November 2023

Hi Bernadette, It was a pleasure dealing with you, having pleasant clients makes our job easier! Wishing you all the best in your new home. Teresa, James and Louise.

5/5

Google

Savannah and Lilly I couldn't fault either one of them, customer service, knowledge, helpfulness, and willing to go the extra mile to provide a professional service. I can't thank them enough. WOULD HIGHLY RECOMEND.

Sarah · 8 April 2026

5/5

Google

Amy was great, quick to communicate and so helpful!

Flora · 13 April 2024

Agent replied · 26 August 2023

Hello Flora, Thank you for your kind review, I'm glad we were able to get everything sorted for you quickly, Amy Lettings

5/5

Google

Lauren McConkey was very helpful and friendly. Made sorting out our tenancy agreement effortless and fast. The other staff made us feel welcome. I would recommend Halls and Lauren to anyone that be needs an estate agent as they get the job done efficiently. Thank you

Paul · 6 September 2024

Agent replied · 23 October 2024

Hi Paul, Thank you for your 5-star review, we are pleased that you were happy with the service you received from us here at Halls Kidderminster. Good luck in your new home.

5/5

Google

Excellent service from Halls, especially Amy. Seamless process from start to finish. I'm so happy with my new home. Thank you.

Ttv · 13 April 2023

Agent replied

Hello Kate and Harry, Thank you for your review, it's always nice to know that we have done a good job! I hope you'll be happy there for many years, … More

5/5

Google

Halls produced an excellent brochure and a good online presence, but it took six months to sell our lovely house on the edge of countryside - many people felt the house needed too much updating and the garden was too much work and we began to feel we'd never sell at a reasonable price. James at Halls told us not to worry as someone would come along who loved it and were happy to make it their own - and that is just what happened. They know their stuff at Halls.PositiveResponsiveness, Quality, Professionalism, Value

Val · 20 June 2021

Agent replied

Hello Val, Thank you for your lovely review, and putting your trust in us to sell your home. As the saying goes "good things come to those who wait." It was a pleasure to help you, and we hope you are happy in your new home! Kind regards, James, Teresa and Louise.

5/5

Google

I was very nervous about going from being mortgage free to renting but Amy at Halls has made the experience very easy for us and answered all question we had. We are now enjoying an amazing new chapter in our lives in the most beautiful …

Chris · 13 April 2024

Agent replied · 24 June 2023

Hello Chris, Thank you both for your lovely review! It was a pleasure to help you find your new home, and I hope to be dealing with you for quite some time! Amy

5/5

Google

Outstanding service throughout our recent property sale. Great advice on valuation, marketing and attracting the right buyers. James, Teresa and Louise were always on hand to help us throughout the process with excellent communication. Thank you all. Would recommend Halls Kidderminster to anyone selling or valuing a property.PositiveResponsiveness, Quality, Professionalism, Value

Martin · 27 August 2022

5/5

Google

Halls sold our family home after my father died and during 2020 which was a difficult year for so many reasons! It took a long while to process the sale and special mention to Teresa in the Kidderminster office who kept us informed constantly during the long months and in touch with all parties to ensure a smooth transition. Would recommend.

Sharon · 22 December 2020

1/5

Google

Receptionist was very rude to me after I enquired about a valuation on a friends house. James emailed me and I confirmed some details and bever heard back from him. Since then we have sold to the first viewer with Doddingtree. I will never go back to this company. Avoid. Unprofessional, maybe our property was beneath them.

Joanne · 27 August 2021

5/5

Google

Held a tenancy through Halls Kidderminster for 18 months. Our contact was a lady named Amy who dealt with any issues that we raised in a prompt and efficient manner. Wouldn't hesitate to use them again and would also recommend them to others. Thank you Amy in particular and Halls in general for looking after us.PositiveProfessionalism

Anthony · 20 June 2021

5/5

Google

Amy and Lauren did an excellent job in advertising and letting my property and dealing with all the small details to make everything go smoothly. Would recommend using Halls when letting a property

Jean · 7 August 2024

Agent replied · 29 July 2023

Hi Jean, I'm pleased to hear you were happy, and I hope to be able to help you again in the future, Amy Lettings

5/5

Google

Very helpful overall, helped me chase solicitors, without their guidance and support we would not have known any information. Thank you.

Amanda · 5 December 2024

Agent replied · 10 December 2024

Thank you for your kind words, Amanda. We are so pleased that you are happy with the service you have received. If there is anything we can help with in the future, we would be delighted to assist.

5/5

Google

Without doubt choosing Halls Kidderminster to sell our property was the best decision we made. From valuation to completion we had an informative, respectful and completely professional service. The coordination between ourselves as seller, …

Steve · 13 April 2024

Agent replied · 29 July 2023

Hi Steve, Thank you for your kind words and lovely review! We are so pleased that the sale … More

5/5

Google

Our house was sold on 4th April 2023. We received good professional advice throughout the sale period. Halls were very quick to produce the sales details and kept us updated with progress relating …

Angela · 13 April 2024

Agent replied · 24 June 2023

Hi Angela, Thank you so much for your review, and I'm glad we were able to help you sell and move to a new house. … More

5/5

Google

Great letting agents, Amy is understanding and a lovely person.

Mandy · 8 May 2021

Agent replied

Hello Mandy, Thank you for your lovely review! Amy Lettings

5/5

Google

Really helpful, prompt, prof and friendly.

Phil · 17 February 2025

Agent replied · 4 May 2025

Thank you very much for your fantastic review, Phil. Our Kidderminster team are thrilled to hear that you received the exceptional service they strive to deliver. We hope to work with you again in the future.

1/5

Google

I recently attended one of Hall’s property auctions as they didn’t offer online or telephone bidding, attendance only. With the current sensitivity of COVID-19 I will say they did keep their staff vey well protected but they did nothing to respect or protect their customers. The auction room was very over crowded and squashed together with no one advising or asking to spread out or maybe stagger the auction in lot slots. Only after the asking they opened the outside door to let some fresh air in. I had to ask 5 couples to respect our space with asking to not stand immediately in front of me almost touching & no masks..Due to this badly organised & without care of anyone but themselves we left. Very disappointed with the way they operate their business and in future I will not be doing business with them.

Andy · 24 June 2022

5/5

Google

We were very satisfied with the professional service that we received from Halls Estate Agents during the recent sale of our property. Communication was excellent and kept us informed of the progress at all stages. Many thanks

Nigel · 13 April 2023

Agent replied · 29 July 2023

Hello Nigel, Thank you for your review, it was a pleasure to deal with you, … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Halls Estate Agents Kidderminster

How many reviews does Halls Estate Agents Kidderminster have?

Halls Estate Agents's Kidderminster office has 92 reviews across two platforms: 89 on Google, 3 on Facebook (across the whole business).

What is Halls Estate Agents Kidderminster's rating?

Halls Estate Agents Kidderminster is rated 4.1 out of 5 across all 92 reviews, and 4.2 out of 5 on Google from 89 reviews.

Where is Halls Estate Agents's Kidderminster office?

Halls Estate Agents Kidderminster, 137 Franche Rd, Kidderminster, Worcestershire, DY11 5AP.

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