Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDixons staff (Hayley and Christine) have been incredibly helpful trying to find me the right home in a difficult market. They have kept in touch regularly during my 6 month search and carried out canvassing on my behalf. Can't fault the service at all.
Helen · 13 June 2018
Agent replied · 11 June 2024
Hello Helen, Thanks for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Hayley, Christine and the team at Dixons, Kidderminster. Many thanks.
★★★★★ 1/5
TrustpilotI had a viewing but .....
I was asked to provide proof of fund before even being able to view a property to buy. When I said I am not happy to do this before viewing the property as I am not sure if I want to place an offer on it yet, my viewing was cancelled. This is such a violation of privacy and lack of professionalism....
Bahman · 23 March 2022
★★★★★ 1/5
TrustpilotTerrible service from Yardley Dixons…
Terrible service from Yardley Dixons rent team.They refused my GasSafe certificate for no reason. Gas Safe themselves said it was a totally a valid legal certificate but Dixons refused it.Off to Burchell Edwards for better service.
Steve · 8 May 2024
★★★★★ 1/5
TrustpilotAbsolutely unprofessional
Absolutely unprofessional, can barely get a hold of them over the phone, don't respond to email enquiries. After finally managing to get through to them and book a viewing they rescheduled twice then told me the night before the viewing was cancelled because someone had made an offer. I was one of the first to book a viewing of the property so what could of happened in between?
Saphire · 8 October 2020
★★★★★ 5/5
GoogleAbsolutely brilliant support from staff, on hand to assist with all mine and my partners queries. We didn't end up buying through Dixons but would genuinely consider using them in the future for any future property purchasing/selling.
Tom · 12 June 2020
Agent replied · 11 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
★★★★★ 5/5
TrustpilotTracy and Hayley at Dixons Willenhall…
Tracy and Hayley at Dixons Willenhall are brilliant.
Craig · 30 May 2025
★★★★★ 5/5
GoogleIm glad we had the support of the professional team at Kidderminster as we had loads delays during our sale and would probably still be waiting to complete now if wasn't for the interventions by Hayley.
Paul · 12 June 2020
Agent replied · 11 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
★★★★★ 1/5
TrustpilotHolding deposit Scammer
Scam company. Takes 6 months' holding deposit from immigrants and then let the property to other customer. They do not reply after getting your money.
Muhammad · 28 September 2024
★★★★★ 5/5
GoogleWe bought our first house through Dixons Kidderminster, and everything was so smooth from start to finish. Really good services. Thank you!
Ionut · 11 October 2022
Agent replied · 11 June 2024
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe best experience so far from begining to the end. Professional but friendly staff, always there to help and deal with the ussues quickly. Strongly recomemded if you need to buy, sell or need a mortgage. Thank you all. Spiro
Makaz · 13 June 2017
Agent replied · 11 June 2024
Hello Makaz, Thanks for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by the team at Dixons, Kidderminster. Many thanks.
★★★★★ 1/5
TrustpilotTerrible Service AVOID
Terrible Service. As a landlord I paid for full management but all they did was rent collect & they didn’t do that well, leaving me in arrears. High staff turnover. Poor service level. Contractors they use botch repairs. They price the rent low to get tenants & their fee. I’d question whether the even meet the tenants. AVOID.
Landlord · 5 March 2022
★★★★★ 1/5
TrustpilotERDINGTON Branch
Absolutely pathetic service. Rang and left several messages without any response . They haven’t got the basic levels of customer service to even pick up the phone. If that’s their ethos then stay away from them .
Zaighum · 9 January 2024
★★★★★ 5/5
GoogleDixons estate agents have sold my house and they have performed better than 2 other estate agents in Kidderminster. I would definitely recommend them to anyone needing to sell their house
Lynda · 16 April 2024
★★★★★ 5/5
GoogleWe were really pleased with the friendly and professional service provided by the team, and would highly recommend them.
Adele · 11 October 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleVery happy with the service provided by the Dixons team in Kidderminster. Hayley in particular was really quick to reply to queries and action issues, in a friendly and efficient way. Would highly recommend.
Laura · 13 June 2019
Agent replied · 11 June 2024
Thank you Laura for your 5* review and recommendation. It is great to read that you were very happy with the service you received and I will, of course, make sure your review is brought to the attention of Hayley and the team at Dixons, Kidderminster.
Kind regards, Scott.
★★★★★ 5/5
TrustpilotExcellent service and a lovely team
Efficiency with a smile and attention to detail throughout the lettings process, excellent service and a lovely team
Gemma · 26 October 2024
★★★★★ 1/5
TrustpilotDon't answer the phone
Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house
Penny · 20 July 2021
★★★★★ 5/5
GoogleAbsolute pleasure to work with the whole team. Couldn't recommend them further. Will certainly be working with any of the team again should we be looking to move house again.
James · 12 June 2020
Agent replied · 11 June 2024
Many thanks James for taking the time to leave us this fabulous 5* review and recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleThe whole team were brilliant, Sally especially helped us through the process and over some rather large hurdles. Cannot recommend them highly enough. We would definitely use them again when we come to move.
Giverny · 13 June 2018
Agent replied · 11 June 2024
Thank you Giverny for this wonderful 5* review of Dixons in Kidderminster. It is brilliant to read that you found Sally especially helpful and that you could not recommend this branch enough! Kind regards, Scott
★★★★★ 1/5
TrustpilotRipped me off
Ripped me off! They took my deposit and then refused to give me it back when we didn't get the property - said I provided misleading information when that was absolute rubbish! Bunch of thieves - don't go near them
Victim · 20 July 2023
★★★★★ 5/5
GoogleAmazing people offering help and a very friendly service. They go out of their way to make sure the process is as smooth as possible. Can't recommend highly enough.
Tonia · 12 June 2020
Agent replied · 11 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleA big thank you to the friendly team at Dixon's Estate Agents kidderminster for their professionalism and support throughout the whole process of selling our house.
Highly recommended
Joe · 12 June 2020
Agent replied · 11 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
★★★★★ 1/5
TrustpilotPoor service.once sale is completed…
Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.
Nazir · 24 June 2022
★★★★★ 5/5
GoogleCouldnt fault the service i have recieved from dixons, they helped me every step of the way couldnt recommend them enough!! Very proffesional and helpful. 5 stars really isn’t enough!!
Kirsty · 13 June 2019
Agent replied · 11 June 2024
Kirsty, Thank you so much for leaving us such a great 5 star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
