Trusted Agent profile · Kidderminster
★★★★★
321 reviews across 2 platforms
19 Oxford Street, Kidderminster, DY10 1AU
Dixons's office in Kidderminster, at 19 Oxford Street, is rated 3.9 out of 5 across 321 reviews on two platforms, including 141 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kidderminster.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
5/5
GoogleVery professional and supportive in sale of my property. Great advice, available when needed on phone or email, ensured sale was completed in good time and best possible way. 100% recommended.
Thank you Sarah for your fantastic 5 star review of the service you received from our dedicated Dixons team in Kidderminster. It is great to read that the team were professional and supportive and were always available when you needed them. Thanks also for the recommendation. Best wishes, Emma.
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
5/5
GoogleCan't fault the girls in the Kidderminster branch. They've been fantastic! Couldn't have done it without them! Even giving up their own time to do viewings. Would recommend them to anyone!
Hi Mandy, Thank you for taking the time to leave this wonderful five star review. I am so pleased to hear that you felt the team went above and beyond during your sales process and provided you with the personal service they are renowned for. I will pass on your kind words to the entire team at the branch. Many thanks.
1/5
TrustpilotNever recommend this company to anyone…
Never recommend this company to anyone .They took deposit before send me any documents charged me 160£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
GoogleVery helpful and supportive to me as a first time buyer. Answered all my questions and enquiries and took all the stress out of buying.Thanks!
Thank you for your wonderful 5* review!
5/5
GoogleGreat Team, very informative. Thanks to all at Dixons.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the pleasure to work with Hayley who was extremely helpful throughout the whole process. All the staff are very polite and welcoming.
Thank you Marcus for your 5* review. Kind regards, Mark
5/5
GoogleExcellent service, kept us informed even though Covid19 interrupted the process. Chased when required. Thoroughly recommended!PositiveResponsiveness, Professionalism
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
1/5
TrustpilotRented a 1 bedroom in Edgbaston through…
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didn’t make any holes.
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
5/5
TrustpilotDarren & his team have a refreshing…
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
1/5
TrustpilotVile company!
Absolutely vile company. Don’t know what they are doing. Don’t both with writing a complaint as they do not look into them at all. Nothing but severe stress.
5/5
GoogleExcellent service from start to finish. Nothing was too much trouble for any of the staff. Would recommend. Many thanks
Thank you John for your wonderful 5* review of our dedicated and helpful team at Dixons, Kidderminster. Kind regards, Scott.
5/5
TrustpilotGood Service
I requested a valuation from Dixons Estate Agents and I am very satisfied by their service. Especially, I was served with Lisa who was very helpful and the information she provided was very valuable for me. I honestly advise her.
1/5
TrustpilotDo not use you will lose they house…
Do not use you will lose they house purchase if buying with a mortgage they are slow and sly. They will charge you 600 upfront and keep asking stupid questions and get personal. Bearwood branch b66
5/5
GoogleHighly recommended,very helpful and kind staff.Special thanks for Sally Hall to help us get our new home.
Thanks for your 5* review! It's great that Sally and the team at Dixons were of great help in the purchase of your new home. Hope you're settling in well. Best wishes, Tracey.
2/5
TrustpilotDisappointed with the tenancy service received at Dixon’s Yardley
After viewing the property the commitments were made but never fulfilled even after a month ,poor communication ,Without even looking at the inventory list house being handed over to Tenant (which showing multiple damages, not professionally cleaned kitchen and toilets) ,Ignorant and not professional at all.
5/5
TrustpilotThe agent has been affable and…
The agent has been affable and approachable, also very helpful in providing general guidance and advice. The service in general has been great!
1/5
TrustpilotMr Mohammed Salim
Mr. David Lockwood and Mr. Andrew Thornhill are very unprofessional, desperately seeking gains even if it means throwing the local community under the bus. They have no interest to work with the locals, they sweep in and bully the locals. Its disgusting and unacceptable.
5/5
GoogleAbsolutely fantastic throughout! Always someone there to talk you through any queries every step of the way. Easy to contact, with friendly, knowledgeable staff. Made buying our first home a stress-free and enjoyable experience! Would recommend to anyone. Thanks to everyone at Dixons Kidderminster!
5/5
GoogleExcellent service and experience throughout, Sally Hall our mortgage advisor was superb
Thank you Adam for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
5/5
TrustpilotSOPHIE HODGSON Professionalism and…
SOPHIE HODGSON Professionalism and manner of presentation was off the chart she is holding dixons and representing with top notch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Dixons won Trusted Agent in The Trusted Agent 2026 awards.
