Every review we hold for the Kettering office, from every platform, shown as written. First names only.
★★★★★ 1/5
allAgents"RIP OFF LETTING AGENTS AVOID..."
RIP OFF LETTING AGENTS AVOID LIKE THE PLAGUE We let 2 properties over 2 years with them as landlord. we were invoiced over £900 repairs to one boiler. later found out nothing was actually replaced, boiler in worse condition than it was because works were carried out by untrained workmen. Had to stil pay £900 and more. A nightmare to deal with very unprofessonal conduct throughout. Will try to invoice you unnecessary work at twice the price that was not authorized by the landlord. If you complain they try to make out its your fault. If you want to leave them they have a whopping termination fee hidden in the contract. We have to pay £825 to leave them because we are unhappy with their service.
Martin35 · 10 February 2012
Agent replied · 25 February 2025
Same thing happened to me and the experience is continuing, we have asked for the landlord contact details and written a letter, they were lying to the landlord saying they had fixed the leaking boiler which was leaking onto the pilot light resulting in no heating or hot water, just so they could charge them again for another call out charge. We had to get the local Environmental Health dpt involved before they actually did anything, I am hoping the landlord will allow us to deal with them directly, but know that Belvoir will try and wack a massive early termination fee, but due to the evidence we have and the lying I am sure it would go in favour of the landlord in court. They can't continue like this, please write to BBC Watchdog as soon as you can, as this seems to be a national thing and the more of us who complain the more likely BBC are to do feature them on the programme. BELVOIR are COWBOYS avoid them at all costs!!!!!!
★★★★★ 1/5
allAgentsWorst Agency Ever!!! AVOID
Worst Agency Ever!!! AVOID COMPLETELY NO MATTER HOW NICE THE STAFF!!!! Behind the scenes the awful and unprofessional Director sits looking for ways to rip off people whether it's a landlord, tenant, contractor or even his own staff!
LANDLORDS: He will bill you for work that hasn't even been done in your rental home.
TENANTS: He will try to rob you of any part of your deposit he can- with a well hid inventory charge slyly written into their tenancy agreement or bogus charges that he thinks “they'll get bored and will stop trying to get back or won't even notice we have taken it till it's too lateâ€Â
CONTRACTORS: He will instruct you to do works then tell you do get the money from the tenant! Leaving you unpaid for months at a time!
STAFF: I've never known anyone to treat his staff so poorly! Never work for this man no matter what he offers you!!!! No matter how much you try to help the unfortunate people who get involved with this company- he will make it look like it's your entire fault and your incompetence's! Or sack you for no good reason and out of the blue!!!
I hope Trading Standards close them down!
Maggie · 22 December 2011
Agent replied · 25 February 2025
Nothing has changed
★★★★★ 1/5
allAgents"Appalling - our tenant..."
Appalling - our tenant stopped paying and Belvoir were worse than useless. Getting straight answers was impossible, tried to claim repair costs that bore no relation to amounts agreed. Four different administrators chased us for amounts that we sent e mail proof on numerous occasions were incorrect, the last one kindly posted us a copy of her e mail to the franchise owner Harpreet agreeing with our figures, as he had stopped her sending an e mail confirmation to us. It cost us £2000 to put our house back to an acceptable condition plus missing rent for 2 months. I have never come across such an incompetent organization and would advise any tenant or landlord to avoid like the plague! I offered to speak to Harpreet on numerous occasions to discuss the outstanding amounts but he just kept leaving numerous poor staff, who never stayed long, to pick up the pieces. We never got a statement in the entire period they managed the property, so only when the problems arose with the tenant did we get visibility to the incorrect amounts they were trying to deduct for work. Words can't express the frustration and aggravation we had dealing with them.
Paul · 21 June 2011
Agent replied · 25 February 2025
Paul Thank you for your comment. Belvoir took over the management of your property directly from Bullet Lettings so we relied on their tenancy files. In respect of works done and the delay in the conclusion of the monies owed, it was primarily due one of our contractor being uncontactable to remedy any defect. The final figure should have been produced quicker by Belvoir so I do take your comments on board. Harpreet
★★★★★ 5/5
GoogleDealt with Vicki in the office and jo who conducted our viewing. Very friendly staff who are more than eager to help! Overall an amazing service from belvoir.
Lee · 1 January 2024
★★★★★ 5/5
GoogleThis team has been amazing. Jo was so friendly and responsive during the letting process, much like meeting a new friend to help you find a home. The rest of the team were very welcoming and even provided us a "welcome home" gift. The maintenance team has been unbelievably good. Issues are addressed quickly and they always follow up to ensure the work is completed and we are satisfied. Absolutely 5 stars for this team.
IA · 1 January 2024
★★★★★ 5/5
GoogleJoanne made me feel very re assured about a property I was interested in renting and answered all my questions confidently - great customer service.
Martin · 1 January 2024
★★★★★ 1/5
allAgents"scammers and..."
i don't no where to start with my utter disbelief in this company. i would advise everyone thinking of using them to run at a 100 mph in the opposite direction. I agreed on what i wanted this agent to do before signing with them. they agreed on both points, firstly the price and secondly that i get a new epc after my windows had been mended. once i signed with them this all changed, They cancelled the contract after 5 weeks of selling my house, i agreed to sign for 12 weeks. They are now taking me to court for £300 pounds saying i breach the contract and want paying for the photos of my house they have taken. i am now having to wait for a court date to be set and spend my time and money attending to fight this. this company are a load of scammers and thief's and should not be practicing. This is just one of the many things they did in the short time they had my property for sale.
Paula · 1 July 2023
★★★★★ 5/5
GoogleMy experience as a Tenant with Belvoir was excellent. Always helpful, always professional and they always dealt with any issues practically and responsibly. They always assured me they were only a phone call away if I needed them. I felt very safe as a Tenant with Belvoir and would happily rent through them again. Thanks for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Dotty · 1 January 2022
Agent replied · 31 December 2024
Thank you so much
★★★★★ 5/5
GoogleExcellent been dealing with Belvoir Kettering for years always helpful honest and sort any issues out straight away 👍 …
Bill · 5 April 2024
★★★★★ 5/5
GoogleAs a landlord we have just rented out our property through Belvoir. The team are all really lovely and very approachable. They could not do enough for us! They were very understanding about the kind of tenants we wanted in our property and made sure the criteria was met. A special mention to Jo and Vicki who are alway quick to resolve any issues and respond to emails and calls efficiently.
Mandy · 1 January 2024
★★★★★ 5/5
GoogleWe had a fantastic service from Kettering belvoir. The staff are so friendly and helpful. Would definitely use them again. 10/10
Chris · 5 February 2024
★★★★★ 5/5
GoogleHi Joanne at Kettering office was amazing really helpful and friendly would highly recommend going with this estate agents thank you joanne
Angie · 1 January 2024
★★★★★ 4/5
allAgents"Applied to Belvoir Kettering..."
Applied to Belvoir Kettering and Vicki was helpful. The team were approachable and seem to know their stuff. I went to them from a recommendation.
Nicky · 5 August 2011
Agent replied · 31 August 2025
Good Morning Nicky, thank you for the great review!
★★★★★ 5/5
GoogleI’m incredibly pleased with the service I received from Belvoir Lettings for my home renting. Home renting process can be daunting, but their entire team was fantastic every step of the way especially Jo who found a perfect fit for me and took me through every step of the process!(While I was out of the country) I highly recommend them to anyone looking for top-notch real estate services!
Gitau · 1 January 2024
★★★★★ 5/5
allAgentsAlways helpful on the
Always helpful on the viewings and on move in process. Information given was better than other agents locally and Vicki was excellent
Katherine · 22 November 2012
Agent replied · 25 February 2025
Good Morning Katherine, thank you for the great review!
★★★★★ 5/5
GoogleAs first time home owners, we were really pleased and thankful to be in such helpful hands. We felt we were listened to with all of our questions and queries that we had about the moving in process. Especially, Vicki our letting agent who helped us every step of the way and kept us up to date. We couldn’t thank this company enough they are splendid.
K · 1 January 2024
★★★★★ 5/5
GoogleI have been a Belvoir Lettings tenant for the past year and have nothing but positives to say. over the Last month Vicki Becks has been particularly helpful when trying to help us fins a new property and subsequently helping us make the best decision we could to stay at our current location.
Shane · 3 January 2014
★★★★★ 5/5
GoogleGreat company, quick easy and fast. Joe is also a fantastic estate agent. Would highly recommend Belvoir.
Shannon · 1 January 2024
★★★★★ 5/5
GoogleWould give 6 is possible. They have been nothing but polite and courteous regarding any dealings with them. From arranging a viewing, collecting the key and general enquiries, they have been fantastic. A lovely woman named Jo has been second to none, but the whole team deserves props! Definitely recommend, very refreshing to see people who clearly enjoy their job!
Alexander · 5 April 2024
★★★★★ 5/5
GoogleI solved it with a few emotions, everything is ok
Kemal · 16 December 2025
★★★★★ 5/5
GoogleI have dealt with Jessica who I would highly recommend, extremely knowledgeable and helpful.
Demi · 1 January 2024
★★★★★ 1/5
allAgentsI was a tenant with Belvoir
I was a tenant with Belvoir for 6 months and moved out at the end of May. For the last 2 months of the tenancy we had no heating, this was reported numerous times and took about a month for someone to even come out and take a look. Upon vacating the flat was left immaculate and the tenancy agreement stated all monies owed (
Blackberry · 28 September 2010
Agent replied · 25 February 2025
In my opinion the agents are telling lies. For at least two years tenants deposits have legally been required to be held in a ' tenancy deposit scheme'. This was set up by the goverment to hold tenants deposits separately to prevent landlords from withholding them unfairly. The letting agents administer it, so therefore have the money. Look up 'tenancy deposit scheme' and then confront them with this.
★★★★★ 1/5
GoogleReally bad experience with these the staff members are not understanding nor very caring I made a mistake with the company and had some choices words regarding another company who's let us down went to apologise and was rudely told not to contact them again in regards to rents again shocking
Ryon · 1 January 2021
Agent replied · 31 December 2024
Thank you for your review. I have personally looked into this. The outcome is that you was abusive and threatening to a member of the team. we take the safety of all our team very seriously and will not stand for this behaviour. I understand you was upset with another agent and a member of our team got the back end of your issues due to the other agent. i feel your review is unfair and negative to us.
★★★★★ 5/5
GoogleIn these trying and difficult times Belvoir operated efficiency and supportively throughout. I'm delighted with my rental property, and my thanks and recommendations go to Jemma and the team at Belvoir Kettering. Highly recommend!PositiveResponsiveness, Professionalism
Bryan · 1 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
