Every review we hold for the Kettering office, from every platform, shown as written. First names only.
★★★★★ 1/5
allAgentsI was a tenant with Belvoir
I was a tenant with Belvoir for 6 months and moved out at the end of May. For the last 2 months of the tenancy we had no heating, this was reported numerous times and took about a month for someone to even come out and take a look. Upon vacating the flat was left immaculate and the tenancy agreement stated all monies owed (
Blackberry · 28 September 2010
Agent replied · 25 February 2025
In my opinion the agents are telling lies. For at least two years tenants deposits have legally been required to be held in a ' tenancy deposit scheme'. This was set up by the goverment to hold tenants deposits separately to prevent landlords from withholding them unfairly. The letting agents administer it, so therefore have the money. Look up 'tenancy deposit scheme' and then confront them with this.
★★★★★ 5/5
GoogleJo has been excellent throughout and we love our new home. Thank you
Sarah · 7 October 2024
Agent replied · 10 October 2026
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with Belvoir Kettering Sales and Lettings.
It’s great to hear that you were happy with our service. Our team is committed to providing the best possible support, whether you’re buying, selling, or letting a property.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
★★★★★ 1/5
GoogleReally bad experience with these the staff members are not understanding nor very caring I made a mistake with the company and had some choices words regarding another company who's let us down went to apologise and was rudely told not to contact them again in regards to rents again shocking
Ryon · 1 January 2021
Agent replied · 31 December 2024
Thank you for your review. I have personally looked into this. The outcome is that you was abusive and threatening to a member of the team. we take the safety of all our team very seriously and will not stand for this behaviour. I understand you was upset with another agent and a member of our team got the back end of your issues due to the other agent. i feel your review is unfair and negative to us.
★★★★★ 5/5
GoogleIn these trying and difficult times Belvoir operated efficiency and supportively throughout. I'm delighted with my rental property, and my thanks and recommendations go to Jemma and the team at Belvoir Kettering. Highly recommend!PositiveResponsiveness, Professionalism
Bryan · 1 January 2021
★★★★★ 1/5
allAgentsContracts
Having waited over 3 weeks for our deposit back when in the contracts it says 10 days. In my eyes that's a breech of contracts and then charging a £60 check out fee and when I phone they say it's in the contract abit cheeky I think when belvoir have already breech this contract.
James · 14 June 2018
Agent replied · 16 August 2025
Thank you for your comment, I am sorry that you are not happy with the service provided, We worked tirelessly to get your deposit back to you as quickly as possible. If you would like to discuss this further then please feel free to give our Kettering Branch a call.
★★★★★ 5/5
GoogleI have been with Belvoir for almost a year now and I actually bought my property with Belvoir, believe me when I say that my experience with Belvoir is incredibly Great..... words can't express my gratitude and the way which I was treated especially from Joanne and others.... Thank you Belvoir!
Mimi · 1 January 2024
★★★★★ 5/5
GoogleWhat a fantastic experience I had with Belvoir in Kettering, the staff couldnt of been of any more help and made my move so much easier. would highly recommend the company to anyone who is looking to rent.
Rachel · 3 January 2014
★★★★★ 5/5
GoogleExcellent service provided!
Kay · 25 September 2024
Agent replied · 10 October 2026
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with Belvoir Kettering Sales and Lettings.
It’s great to hear that you were happy with our service. Our team is committed to providing the best possible support, whether you’re buying, selling, or letting a property.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
★★★★★ 3/5
Googleits been a pleasure to work with Belvoir to find a property, they have been so helpful especially Katie Darby I would definitely recommend Belvoir to anyone looking to move house.
Kind Regards
Ashley Marshall
Ashley · 3 January 2014
★★★★★ 1/5
GoogleA shabby start with Belvior not getting the flat ready before moving in which was their offering. Therefore having to move furniture etc to get things done. Lots of jobs not done as promised to make the flat reasonable for the rent. Also poor service with lots of false promises.
I was only with them a year, and happy to leave their contract.
Be careful with charges, the most expensive of letting agencies with charges for everything, even when you do things for them because they can not organise anything.
Dissapointed from day one walking in the door.
Bex · 2 January 2018
★★★★★ 5/5
GoogleGemma at Belvoir was very helpful at the beginning of the process as it was a long time since I have bought a house. I am not sure of the guy who was great during the bidding stage but extremely supportive as I am single. Then things got rather heated towards the end thanks to my purchasers and Bobby really helped the get the deal sealed even on completion day telling me 2 hours before my solicitor I had completed and could collect the key.
Thank you so much team Belvoir as I know that it is a whole team that makes this work.
Michelle · 2 January 2018
★★★★★ 5/5
GoogleHi. I've spent over 5 years as a tenant and all I can say is that all of them were absolutely brilliant. Any problems were solved straight away. Jemma and Vicki are 🌟 👌PositiveResponsiveness, Professionalism, Value
Marcin · 1 January 2022
Agent replied · 31 December 2024
Thank you for your review. We are glad to help.
★★★★★ 1/5
allAgents46 days for
Poor customer service skills. Ignored a number of emails. Rubbish at following up on things. Didnt do anything, let alone apologise for the way we received our rental property, black mould in fridge and washing machine, broken toilet, heavily stained carpets, broken cutlery and bottle caps in drawers, could go on. Then 46 days to finally get our deposit back! Had the cheek to charge us for things after the way we were given it!
Kim · 29 January 2020
★★★★★ 5/5
GoogleI am a landlord that lives over 150 miles away from my property.Since i first appointed Belvoir lettings to handle my account, i can say with out reservation that the organisation are consistently polite, prompt efficeint and reliable.This has been the case now for nearly 2 years. I would have no hesitaion in recommending with out reservation Belvoir lettings to any private or proffessional landland. My point of contact has been Vicky BECKS and she has proven to be 100% reliable and supremely knowledgable in relation to the local letting market.A big thankyou to you all and i look forward to doing business with Belvoir for many years to come.
Alastair · 3 January 2014
★★★★★ 5/5
allAgents"I've been renting houses for ..."
I've been renting houses for over 15 years and have been with my current agent for the last 7 years. I approached Revoir after my agent let me down for the thirst time and I am sick odd the excuses. Everyone in the office ( all female) were friendly helpful and informative. I must have asked 30 questions one after the other and was very impressed. My house isaalready let and I only put it with them Monday. I am now in the process of handing all of my properties to them.
Kerry · 22 November 2012
★★★★★ 5/5
GoogleBelvoir, and Jo in particular, have been very helpful in arranging my rental agreement. Always extremely responsive to communication, friendly and efficient. The best letting agent I've ever dealt with by a country mile.
Pete · 8 May 2024
★★★★★ 5/5
GoogleThe best reviews for belvoir . Job excellent, and fast, professional.. paperwork prepared very fast… team friendly and helpful in every situation… Big Big thank you for BelvoirPositiveProfessionalism
ADA · 1 January 2022
Agent replied · 31 December 2024
Thank you so much
★★★★★ 5/5
GoogleVery good Letting Agency, Bobby the owner always has time to speak to you and he even sorted out viewings for my family and me to our convenience and showed us round the houses himself. 5 star service.
Jack · 2 January 2018
Agent replied · 31 December 2024
Thank you very much for your kind review,
★★★★★ 5/5
GoogleBobby is a thorough gentleman and cares for his clients
Arjan · 2 January 2020
★★★★★ 1/5
allAgentsHorrible, unprofessional,
Horrible, unprofessional, uninformed, inexperienced people. False hope and promises until receiving money, then no correspondence whatsoever. No return of the holding deposit even though it was not our fault not accepted.
Avoidbelvoirkettering · 16 May 2011
Agent replied · 25 February 2025
Good Morning, I am sorry to hear of your bad experience with Belvoir. Since your review was added Belvoir has changed ownership and all of our staff are professional, experienced and informed to help our tenants and landlords through the letting process as smoothly as possible.
★★★★★ 5/5
allAgentsExcellent agent and great
Excellent agent and great communication, I was a landlord that looked after my own portfolio, handed it over to Belvoir. Belvoir ensure great rent and little hassle
Excellent · 13 March 2017
Agent replied · 16 August 2025
Good Afternoon, thank you for the great review!
★★★★★ 5/5
GoogleAbsolutely awesome and brilliant agency if you decide to rent houses from them. Professional and nice staff. I highly recommend it. well thank you
Speedy · 1 January 2024
★★★★★ 1/5
GoogleABSOLUTE COWBOYS...THEY INVENT ISSUES TO HOLD BACK MONEY FROM THE DEPOSIT AND UNABLE TO PROVIDE EVIDENCE OF SAID ISSUES..AVOID AVOID AVOID
Angela · 2 January 2020
Agent replied · 31 December 2024
Thank you for your feedback. As per any end of tenancy, the tenants have the option to dispute our findings with an independent adjudicator via the tenancy deposit scheme where the deposit is held. On first contact with the tenants, no dispute has been raised and works have been agreed. If they wish to discuss this further please call the office on 01536 415415. We look forward to hearing from them.
★★★★★ 1/5
GoogleVery poor service, told I would get a called back but never did. Was told that we had a property and was first in the cue then they tried to let it to someone else. Overall a very poor service, staff eating their subway lunch why talk to me in the office face-to-face. Best to avoid this agency.
Phil · 3 January 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
