Trusted Agent profile · Kent
★★★★★
220 reviews across 2 platforms
190 High Street, Herne Bay, Kent, CT6 5AP
Zest Homes's office in Kent, at 190 High Street, is rated 4.9 out of 5 across 220 reviews on two platforms, including 210 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Zest Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
GoogleI’m very satisfied with the service provided by the agency. Their professionalism and dedication ensured that all my needs were met in a timely manner
Thank you for your kind words, it has always been a pleasure assisting you.
5/5
FacebookZest homes were so helpful through my whole house sale transaction, the team are all very friendly, professional and approachable and nothing was ever too much for them.
Was our absolute pleasure to assist you. You've been amazing too x Thank you for leaving us feedback much appreciated.
5/5
GoogleHighly dedicated professional team, highly reccomend
5/5
GoogleWhat can I say the team at Zest Homes are literally a breath of fresh air, and so different to all other agents I have ever dealt with. I would totally recommend them as they know what they are doing.
5/5
GoogleThe staff is very friendly and helpful. Highly recommended
5/5
GoogleSecond time I have had the pleasure working with Michelle and Jess at Zest. We had a tricky chain that seemed to be close to falling apart, but Michelle somehow held it all together and in the end we got our move. Thank you!
Thank you Chris for choosing Zest Homes to assist you again and yes we defiantly had some challenges again but with many years of experience here, there is always a way to resolve things and glad we all got there in the end. Hope you and your family enjoy your new home. See you in ten years when you move again :) All the best from the Team at Zest.
5/5
GoogleThis is an amazing letting agents for new renter/buyers. They are very supportive throughout the whole process would 100% recommend. As we ourselves are new renters and they were very helpful/kind/friendly, any problems at all I felt no hesitation to call.
Thank you so much for taking the time to leave us this wonderful review. We are so pleased your journey was smooth sailing - We have easy to use platforms to make it go smoothly - You guys were great it was our pleasure to help you. Thank you
5/5
GoogleSo pleased with Zest, they've taken everything into their own hands and off ours. Now we don't have to worry. Would thoroughly recommend them.
So pleased you feel like this - The experience of being a landlord can be over whelming. Your in safe hands now!
5/5
GoogleA really good experience. I was very nervous as hadnt moved for a long while. The team made me feel less worried and helped at every turn. Special mention for Sophie and Susan on lettings department.
5/5
GoogleMichelle and Jessica are lovely people at Zest Homes, both of them helped me get my flat and moved me in within weeks! They even got us a welcome gift. They both are so nice and I am so grateful for them for helping me get my own place. I would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Jade and I truely hope you and your lovely family are happy there for many years. Glad you like the gift box All the best from Michelle and Jessica
1/5
GoogleWell I went to the address on the website to enquire about a flat and the address of Neptune 1 William Street Herne bay and they have NEVER have heard of Zest Homes Are you sure of the address?
Thank you for taking the time to leave us a 1 star review. I can confirm our address is Neptune William Street and we have our office located above the Neptune. We are not located at No. 1 William Street, might be why they didn't know who we are. Should you require our assistance please reach out and call us. We meet and greet many of our clients downstairs. Would you like to give us a call 01227 949291 and we will look forward to helping you.
5/5
GoogleMichelle has given us great insights into the area, she is knowledgeable, professional and super friendly and energetic ..always doing the extra. Would highly recommend her business ( and I engaged with a few others so speak with confidence)
Thank you so much for taking the time to leave us a lovely review. Look forward to working together going forward.
5/5
GoogleThe perfect place to find your new home! The agents arte super friendly and helpful, making the whole process a breeze. Highly recommend!
Oh thank you was a pleasure to assist you and your family - Thank you for taking the time to leave us a review.
1/5
GoogleBeware, she swears at her children when she's on the phone to customers, lies to people concerning situation when asked about lettings. Uses ex-husband to Bodge up putting a door on a bathroom, waited 2 months for a bathroom door, sends a abusive messages to her tenants. Very unprofessional.
.Dear joe, Zest Homes were deeply saddened by your review and we are also sorry that there as appears to be a severe case of mistaken identity here. We have looked into all the allegations made as we take all feedback seriously. We are unable to locate any substance to said allegations and after our thorough investigation of the phone records we have discovered they are factually incorrect.
5/5
GoogleZest Homes, Sales and Lettings are a truly professional and friendly company where nothing was too much trouble. Their ‘can do’ attitude and positive approach is refreshing to experience and I highly recommend them to anyone who is looking to sell, rent or let a property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much David your kind words truly mean a lot. We love helping as many people as we can and do value all our clients. Hopefully we will have a long standing business relationship.
5/5
GoogleEmail contact as promised in relation to a potential house viewing. Jessica who showed us the house was professional, helpful and very honest about the challenges facing the buyer of this particular property, she also pointed out the positives and offered a lot of help; really impressed 👍PositiveResponsiveness, Professionalism
Thank you for you review, it was a pleasure to meet you hopefully we can find you the perfect home. Ps we love a challenge.
5/5
FacebookHad the pleasure of working in chains with the Zest ladies on numerous occasions, They are always a delight! They are very knowledgeable and have their customers best interests at heart! The team go above and beyond to ensure a smooth transaction. Smashing it ladies! Well done 👏
Thank you so much, yes sales progression is one of our specialist skills. When selling really important. Thanks Jess lovely words x
5/5
GoogleAlthough I'm still searching for a property,on coming across jessy in zest property ,she did not discriminate due to me partially being with universal credit cause I just started work. She was most helpful and this goes to show the company she works for trained her well.PositiveResponsiveness, Professionalism
What a lovely review and I know Jesaica will be thrilled. We treat all our clients fairly and love to help as many people as we can. Hope you are enjoyong your new job too 😊 …
5/5
GoogleBrilliant service. Was looking for a short term rental and Michelle contacted me within seconds of me posting on Facebook. Kept in contact with messages and checked whether I was sorted out for a rental. Excellent communication and a real wish to help. Cannot recommend them highly enough.
Thank you for taking the time to leave us a review. Honestly our pleasure. Was lovely talking to you. I wished I could help everyone but there is just not enough properties coming on to the market. I am so pleased your all sorted and please do stay in touch.
5/5
FacebookMichelle you are a star ⭐️ Once again making my house purchase go without a hitch, you was there every step of the way and moved a few mountains for me , Thank you so much 😊 I won’t forget it ,looking forward to doing business again with you 😍
Thank you so much so lovely to hear that you have been happy with our services 😊 Always here for you above and beyond x
5/5
GoogleThe process was smooth, time and cost effective, hassle-free and speedy. The ZEST team members are very cooperative, efficient and professional. I am very happy and satisfied throughout the letting process. I strongly recommend people to choose ZEST HOMES Sales and Lettings LTD to rent properties.
5/5
GoogleI can't thankyou enough to Michelle jess and katrina at zest homes for going above and beyond in finding me a property they are all so very friendly and just go that extra mile to help you I can't recommend zest homes enough thankyou again x
Thank you so much and its our pleasure. I wished we could help everyone but there's not enough properties. So pleased your family will soon be settled. Looking forward to the invite once you've settle in. Best wishes Michelle
5/5
GoogleAs a contractor we have found Zest homes professional throughout. Easy and efficient to deal with, and can't fault the staff in the office and are always friendly and professional. Looking forward to doing more work alongside Zest Homes and would highly recommend them. :)
Thank you for leaving us a review, our absolute pleasure working with you, you too have been efficient and responsive keeping our landlords properties well looked after.
5/5
GoogleMichelle has gone above and beyond.. shes just made it easy. Very highly recommend.
Thank you so much for your comments - We are really pleased you have be happy with our service and looking forward to working with you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Zest Homes's Kent office has 220 reviews across two platforms: 210 on Google, 10 on Facebook.
Zest Homes Kent is rated 4.9 out of 5 across all 220 reviews, and 4.9 out of 5 on Google from 210 reviews.
Yes. In The Trusted Agent 2026 awards: Zest Homes, Herne Bay won Gold.
Zest Homes Kent, 190 High Street, Herne Bay, Kent, CT6 5AP.
