Wards Broadstairs reviews

★★★★★ 5/5

Trustpilot

Great service by Wards Ashford

Great service by Wards Ashford. Emily and Lee were extremely helpful. Highly recommended.

Varun · 2 December 2021

★★★★★ 5/5

Trustpilot

Great results with personal service

Wards suggested we make a walking tour of our property for potential buyers, it couldn't have been a better suggestion, well worth the effort. In three days we have a list of six waiting to view. I have contacted Wards frequently as questions have arisen and just to touch base. I have felt wholly reassured each time, particularly during this difficult period of lockdown, a genuinely positive experience.

Janet · 28 April 2020

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Thank you for going out of your way to assist us in getting a place to stay. Not only that but showing an interest in knowing and understanding that we have a fur baby who will be joining us soon. I will definitely refer your services. Thank you again I value you and the customer service you have given us is beyond ones expectations.

Sue · 14 November 2020

★★★★★ 5/5

Trustpilot

Just got a flat thanks to Lee…

Just got a flat thanks to Lee Churchyard, made the whole thing a doddle, good service, nice new pad.

Dane · 28 July 2020

★★★★★ 5/5

Trustpilot

Wards the Problem Solvers

I was trying to sell my flat through another agent but that agent didn't have the specific knowledge and experience to resolve the issues we had.Wards came along and impressed me with their knowledge of the issue. Mark convinced me I should let them try and sell my property, a decision I did not regret.The team of Mark, Caleb, Dan, Holly, Jo and Steve are extremely knowledgeable, professional and more importantly, able to resolve issues that other agents struggle with.I am now happily living in my new home, something I know would definitely not have happened if I hadn't made the decision to change agents. Thank you Wards!!!

Matthew · 10 May 2023

★★★★★ 5/5

Trustpilot

Highly recommend Hannah at Wards Ramsgate

Dealing with Wards Ramsgate was a very successful and pleasant experience. Hannah McGilley is really helpful, friendly and professional - she kept me informed at every stage of the process and always a pleasure to speak to. Thank you, Hannah!

Consumer · 19 July 2022

★★★★★ 5/5

Trustpilot

The team were great

The selling team were great, we had Sam and she kept us informed and was honest with us. Debbie, our sales progressor has also been great at keeping us informed

Gemma · 21 June 2024

★★★★★ 5/5

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Would highly recommend Wards

Maria was brilliant in helping me move into my flat.Thank you for your hard work!

Danny · 5 June 2021

★★★★★ 5/5

Trustpilot

Maria Meddings has excellent…

Maria Meddings has excellent communication skills. She has been quick with her replies, often doing so after hours. She always goes the extra mile and I'd trust her deeply to sell the houses for my family and friends. I can't recommend her enough.

Mrs · 10 September 2023

★★★★★ 5/5

Trustpilot

Tony was very attentive at all times

Tony was very attentive at all times, always available for questions and advice.Good service all round from Wards.

ERNEST · 28 August 2020

★★★★★ 5/5

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Great experience renting our flat

Great experience renting our flat, Maria was friendly and helpful at all times.

Muireann · 30 September 2021

★★★★★ 5/5

Trustpilot

Very happy with Wards

Very happy with Wards, especially Dan. Nice brochure and excellent photos. Friendly personal service. Would recommend.

Susan · 22 February 2021

★★★★★ 5/5

Trustpilot

Great team and care for your needs

Great team and care for your needs. They actually try their best to find tenants to meet your expectations and make you feel at ease by facilitating communication. Prateek and George were great!

Liza · 14 March 2023

★★★★★ 5/5

Trustpilot

Amazing customer service!

Our experience of purchasing our new house with Wards, has been absolutely amazing and much better than I expected. Zared, who was in charge of our viewing, was very helpful, patient, informative, cooperative and made us feel like we were in safe hands throughout the process. Every enquiry we made while purchasing this property, has exceeded my expectations and everything ran smoothly. The staff at Wards didn’t leave a single stone unturned to help me despite my many enquiries. Thank you for this experience.

Mr · 13 April 2023

★★★★★ 5/5

Trustpilot

Managing my rental property well

Managing my rental property well on my behalf, bringing problems to my attention promptly, Managing them efficiently and offer solutions. Also efficient at following up. Many thanks Emily Webber and Sam.

Mrs · 11 May 2023

★★★★★ 5/5

Trustpilot

More than satisfied

I chose Wards as the sole agent for selling a property I was responsible for, which is 40 miles away from me. The whole team at Tenterden, led by Alex Quaglia, were professional, patient, and paid attention to the challenges I was facing. I am more than satisfied with all they did to support me and to secure this sale.

Judith · 11 November 2021

★★★★★ 1/5

Trustpilot

Wards totally sh$$ agency they get 1…

Wards totally sh$$ agency they get 1 months income to themselves and 10% of management every month still they can't manage. My tenant moved then 2 months later they didn't paid concul tax then they didn't pay whole month I called agency they didn't respond after 2 weeks agency called me and said they will give 2 months togather and conclusions tax but they didn't than insurance start paying me but only 1 months after 7 months I kicked out the tenant they screwed my house who is going to pay all those damage. F$$$ the wards.

Batyr · 5 April 2023

★★★★★ 4/5

Trustpilot

Good Customer Service

Josie was very helpful throughout the process and provided good customer service.

Website · 31 October 2021

★★★★★ 5/5

Trustpilot

George Jordon & Blaine Kavanagh

Our company owns property and decided to let out one of the flats. Initially it was going to be sold and that was handled expertly by Blaine Kavanagh who has excellent communication skills and is super friendly and keen to get the job done. But due to the market on sales slowing down he then unselfishly gave advice saying he had identified this property to be ideal as a let in what was the current market circumstances and so Blaine then passed this over to George Jordon, Senior letting Adviser who promptly contacted us and gave all the options available. The process was expertly & Professionally handled and resulted in a very good outcome with rentable value and vetted tenants having moved into the property on the 22-3-2023. The property is under the management of wards represented by George whom we are confident will manage on our behalf going forward.

Steve · 23 March 2023

★★★★★ 1/5

Trustpilot

Extremely disappointed with our…

Extremely disappointed with our experience with Wards, Rochester branch.Such an incredibly unprofessional service from start to finish. In particular, the past three weeks where they have avoided our emails and multiple phone calls when we ask for an update. Today we were promised a phone call back but this never transpired, another huge let down! It’s Incredibly upsetting and frustrating that although I know the market is difficult the lack of information or support was shocking. I hope our experience is an isolated one but we will be encouraging family and friends to choose another company.

Becca · 22 March 2023

★★★★★ 5/5

Trustpilot

Jack Davison was very helpful we…

Jack Davison was very helpful we couldn’t fault the service that we received

Kris · 6 August 2021

★★★★★ 5/5

Trustpilot

Thank you Wards and Vanessa

I recently rented a property through Wards and met Vanessa Tindal, one of their amazingly efficient and helpful representatives. She was always available on emails and phone calls. Her responsiveness is incredible. Our decision was actually made simple by her thoughtfulness, promptness, and support. She is very approachable and amiable to speak with, yet professional at the same time. When it comes to responding to our inquiries, she is detail-oriented. She really cares about the clients. I appreciate your cooperation very much, Vanessa.. Kudos to you…. I recommend Wards for its professionalism, expertise and supportive team.

Kanika · 20 March 2023

★★★★★ 5/5

Trustpilot

I cannot praise Marc Steels highly…

I cannot praise Marc Steels highly enough for his help with the tenancy of my flat in Rochester Kent. He arranged everything for the renewal of the tenancy and kept in touch regularly giving me total peace of mind.

Carol · 12 November 2023

★★★★★ 5/5

Trustpilot

Great service, thank you!

We have recently bought through Wards, and have been very pleased with the service we got. Our sales progressor Jodi was really helpful, very assertive and was there at every point when we needed. Big thanks, highly recommended!

Sarah · 25 July 2022