Wards Kent reviews

★★★★★ 5/5

Google

Huuuuge thank you to Ethan and Ashleigh - Thank you Ethan for answering my calls any time of day to answer any and every random question regarding property buying one could think of, and to Ashleigh for helping me with the search and being in touch really quickly after I spoke to her about the sort of property we were after. Both Ashleigh and Ethan are so knowledgeable and a credit to the team. As a lettings agent myself I know the key to a good branch is the people in it, and with both Ashleigh and Ethan on deck, you know you’re in safe hands, wether that be to buy/sell/let/enquire about a property. So grateful for your help!!!!!

Ambre · 12 December 2023

★★★★★ 5/5

Trustpilot

THANK YOU FOR YOUR HELP…

Our son has just bought a property through Wards estate agents and we would like to thank everyone we had dealings with for their help. Always a minefield buying property but this was made much easier by the staff at Wards who explained the procedures at every stage.Our special thanks goes to Maria Meddings, Senior Sales Progressor whom we had most dealings with, Maria was exceptionally professional, friendly and very efficient, nothing was too much trouble and Maria made sure things moved along when they seemed sluggish. Thank you Maria you made the whole experience far less fraught than we anticipated. You are a Star ⭐️ May we wish all the staff at Wards of Kent a Merry Christmas and a healthy and prosperous 2024. 🎄🎄The Holmes family

Liz · 8 December 2023

★★★★★ 5/5

Trustpilot

Effortless House Completion: A Seamless Journey with Wards Ashford

The house completion process with Wards in Ashford, Kent was exceptional. From start to finish, Julia, Sally, Rommie guided me with professionalism and efficiency. Communication was clear and timely, ensuring that all parties were on the same page throughout. Their attention to detail and proactive approach made the entire process seamless and stress-free. I couldn't be happier with the outcome and highly recommend Wards for anyone looking for a smooth house completion experience.

Sunil · 24 April 2024

★★★★★ 5/5

Trustpilot

Excellent Debbie Ludgate

As a Sales Progressor Debbie Ludgate was amazing. I’ve moved a few times and never been involved with one.Debbie Ludgate went above and beyond to ensure our sales went through as smoothly as it could. She usually works 3 days a week but on occasions worked two full weeks to ensure that our move could progress expeditiously.She’s very professional, calm, approachable but also has a good sense of humour. I will miss our laughs.

Joanne · 9 March 2024

★★★★★ 5/5

Trustpilot

Great service

We found our experience with Ward very smooth. From the start to finish. They got us many viewings for our property and even when the initial sale fell through they found someone else very quickly. Kim was a joy to talk too and very professional and got the job done. Nicole very happy and positive and again a pleasure to deal with. Thank you both.

David · 15 August 2024

★★★★★ 5/5

Trustpilot

This review is for Tina Styance

This review is for Tina Styance. What an asset she is to Ward & Partners. She looked after us through our first and second purchase and sale (an absolute nightmare chain) and I never evet felt anything was ever too much. She kept me updated through the whole 9 months and she fought for us to get where we are now. She was by far the best sales progressor out of our whole chain and I was so pleased that she was ours. I would use wards again but purely because of Tina. The sales side was okay but she really was what kept everything together (including me) throughout the whole process, Thank you Tina. Enjoy your flowers you were amazing and I am so grateful Rebecca x

Rebecca · 7 October 2023

★★★★★ 5/5

Google

Mia is actually the reason why I decided to go with Wards. she's a genuine person, bubbly and straight talking&I found her refreshing and easy to communicate with. I wouldn't hesitate dealing with Mia in future if we move again. Thank you for all your help Mia!

Meryem · 16 April 2025

★★★★★ 5/5

Trustpilot

Nadia Wilkinson

Nadia the sales executive was has been absolutely excellent in our dealings with her regarding intended purchase, 86 Barley Drive, Grasmere Gardens. We have found her polite, highly professional, an excellent communication style, friendly and overall made us feel welcome and at ease in guiding us through the process of purchasing our new home. It is our opinion that Nadia is a credit to her employer and we hope the above will in some way serve to facilitate her future progression with such.

Anne · 27 August 2023

★★★★★ 5/5

Google

Huuuuge thank you to Ethan and Ashleigh - Thank you Ethan for answering my calls any time of day to answer any and every random question regarding property buying one could think of, and to Ashleigh for helping me with the search and being in touch really quickly after I spoke to her about the sort of property we were after. Both Ashleigh and Ethan are so knowledgeable and a credit to the team. As a lettings agent myself I know the key to a good branch is the people in it, and with both Ashleigh and Ethan on deck, you know you’re in safe hands, wether that be to buy/sell/let/enquire about a property. So grateful for your help!!!!!

River · 27 August 2023

★★★★★ 5/5

Trustpilot

I went to Wards on a whim!

I went to Wards on a whim! Earlier this year as my contract was coming to an end with my then Agent. I was greeted by Prince & Amrit who were both very friendly, extremely knowledgeable & polite. From the word Go! They instantly made me feel comfortable and well at ease before, during and after the whole transaction of the sale of my property.They were efficient and very hands on and took away any reservations that I had during the process. Prince kept me updated at all times and so I knew exactly what stage(s) the sale of my house was at and he never left me in the lurch about anything, so this made things even more relaxed and easier to deal with.The turnaround was unexpectedly fast and I could not fault a thing! They remained courteous, positive and professional throughout the whole process.They kept their word, worked great as a team and delivered exactly what they promised!I highly recommend using Wards and it is a bonus if you’re lucky enough to meet both Prince & Amrit!

Shan · 25 August 2023

★★★★★ 5/5

Trustpilot

5* Experience With Devon !

I luckily had a conversation with Devon from the Rochester branch after I had a offer fall through. He was very understanding and encouraging even though it was a horrible situation for us. He suggested another property that I felt at the time would be out of our league, But I can not thank him enough for booking us in for the open day as a week later our offer was accepted and we have now moved into our dream home !He regularly checked in and kept my sanity during the stressful process of moving and I couldn't have been more grateful. We had a lot of great help From Wards through a few different branches in the end but i do have to give a special thank you to Devon for finding us our dream home !

Jodie · 16 August 2023

★★★★★ 5/5

Trustpilot

Helpful and great organization skills

Wards have been great at assisting me in my purchase of a house in folkestone. Big shout out to Maria Meddings for helping so much and facilitating everything whilst I have been out of the country for most of the purchase. I will be using Wards and hopefully Maria again for my next purchase.

Jed · 11 December 2025

★★★★★ 5/5

Trustpilot

Professional and thorough Valuation

Gemma called today to value our property with view to selling.Gemma was really pleasant, professional and super helpful, showing us comparison properties that had sold in the area, in order to come to an achievable and realistic sale price. She took detailed measurements of all the rooms and noted the standard of fixtures, fittings and decoration.We will certainty place the property with Wards, once we have made a moving decision.Thank you. R Peake

Rosie · 16 January 2024

★★★★★ 5/5

Trustpilot

Great for first time buyers

We had a really great experience using Wards. From the original viewings through to our offer being accepted the communication with the team at Rochester was clear and frequent. Once our offer was accepted, sales progressor Judy Day was fantastic. She kept us informed and helped us through the process, which was so invaluable to us as this was our first house purchase. Especially towards the end when we ran into some delays with exchange, Judy kept in touch with progress and consistently was in contact with the seller/solicitors to get updates and push things forward. Would happily use again, thank you to Judy and all the team who helped us get over the line!

Timothy · 12 July 2023

★★★★★ 5/5

Trustpilot

Top Team at Headcorn.

We went into the branch at Headcorn looking for properties in the area. From the first visit everyone was attentive to our needs and couldn't do more to help us find the home we were looking for. Even though the Headcorn branch is a small team, all gave us good advice, communicated as they said they would, met us promptly for viewings and kept us up-to-date with potential properties coming to market. In the end we opted for a property in the area handled by another agent. After updating the team, Hollie emailed to congratulate us and offered further assistance in the process should we need it. All-in-all a very professional team. A big thank you to Tom, Hollie, Caleb and Diane.

Robert · 10 July 2023

★★★★★ 5/5

Trustpilot

aimi of wards walderslade

Would like to thank aimi of wards walderslade for finding our last ever home it’s beautiful never thought we could owned anything like it so happy many many thanks Kathy and Ken brown

Kathleen · 23 May 2026

★★★★★ 5/5

Trustpilot

Exemplary service

The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.

Kathy · 3 September 2026

★★★★★ 5/5

Trustpilot

The ward and partner has been providing…

The ward and partner has been providing excellent service to us since 2014 and especially I would like to thank Leah Peacock for her outstanding support she has provided in every aspects of the difficult processes. Leah is very organised and well time managed as every time I require a help she has gone beyond to sort out the problems with instant replies. I wish Leah and her team all the best and there’s no doubt they will provide the same support to other clients and I will definitely recommend ward and partner as an estate agent.

Gurung · 30 June 2023

★★★★★ 5/5

Trustpilot

A huge Thank you George Jordan at wards…

A huge Thank you George Jordan at wards for making the process of renting my property an exciting experience. Patiently walking me through every step of the way George has been professional, understanding and efficient throughout. From start to finish it has been stress free and worry free. If you want to rent your property in dartford ask for George he’s your man!

Jasmin · 2 July 2024

★★★★★ 5/5

Trustpilot

Team Walderslade & Sale Progression.

A big thankyou to Kim (Sale Progression) who was there throughout the process of us buying and selling.She left no stone unturned and was always there for any queries or questions we had and, if she did not know the answer, was always willing to find out and contact us with the answer as quickly as she could.She was there from the beginning to the end of the our move, always friendly and happy to help, and we cannot thank her enough for everything she has done in what at times was a very stressful and complicated process. Her hard work and perseverance helped us to stay positive and focused and eventually purchase the property we wanted.We would highly recommend Kim.

Kathy · 4 June 2023

★★★★★ 5/5

Trustpilot

Massive shout out to Blaine Kavanagh at…

Massive shout out to Blaine Kavanagh at wards in gravesend. Beginning to end the service I have received has been top notch. Blaine is extremely friendly and has always been happy and available to answer any of my questions. It’s been a journey and I have spoken to loads of estate agents having a few knock backs along the way missing out on properties that I thought were the “one”. I was Just about to give up feeling deflated then Blaine came to the rescue, it’s clear that Blaine listened to what I wanted and understood what I was looking for then recommended a property which in all honesty I wouldn’t have viewed had it not of been brought to my attention but I’m certain this is my dream home and has bags of potential it’s just amazing. Anyway my offer was accepted and I’m honestly over the moon! Everything happens for a reason…I just want to thank you for all your help in my search, your patience with my numerous questions and calls and finding me my perfect house.

Unknown · 23 May 2023

★★★★★ 5/5

Trustpilot

Have been Using Wards for many happy years

Have been using Laura at Wards to manage a rental bungalow we have in Wigmore Kent for a number of years. Being a x family home and having our children living in it we wanted it to be treated as a happy home not just as rental property. Laura and her team have given us both a personal and professional service and support through out and made everything very simple for us and the tennants would highly recommend.

James · 6 July 2023

★★★★★ 5/5

Trustpilot

Sam was professional

Sam was professional, responsive and very helpful throughout our tenancy and move-out process. Communication was always clear and he handled everything efficiently from start to finish. Much appreciated, thank you again.

Samir · 12 May 2026

★★★★★ 4/5

Google

We asked Wards to market our flat in June 23. All provisional paperwork was completed very efficiently and speedily. Photographs were taken and after a couple of hiccups were agreed. A fairly optomistic price was decided on and the sale …

Roger · 16 April 2025