3/5
GoogleWas hard to use web site as did not show houses for sale
Trusted Agent profile · Kent
Wards Kent reviews
★★★★★
130 reviews across 1 platform
13/15 West Street, Sittingbourne, Kent, ME10 1AJ
Wards's office in Kent, at 13/15 West Street, is rated 4.3 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.3.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Google1/5
GoogleVery rude staff. Unhelpfully and came across as if they were doing you a favor. I'll never use them again.
1/5
GoogleUnprofessional state agent in sittingbourne
1/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Dear Paula, Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Wards.
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Dear Peter We are sorry if you have been dissatisfied with the service that you have received. Unfortunately, we have been unable to identify you on our records based on the information that you have provided and we are therefore unable to investigate your review. We would kindly request that you contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk so that we may discuss the matter in more detail with you. Kind regards Wards
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Dear Joanne, Thankyou for your 5 star rating regarding your recent experiences with our Sittingbourne team. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Dear Mr Crelley We note that you have left us a review and as customer satisfaction is extremely important to us, we would be grateful if you could provide our Customer Relations department with some further details to enable them to investigate this matter in more detail. They can be contacted on 01702 540802 or customer.relations@arunestates.co.uk. Many thanks Wards
4/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello Mick, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
3/5
GoogleGood knowledge
3/5
GoogleGood knowledge
5/5
GoogleAlways helpfull
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleBright and airy
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
