Wards reviews

★★★★★ 5/5

Google

We had our challenges with buyers lower in the chain pulling out and us risking losing the house we had set our hearts on, however Louise and the team on particular Nicola worked tirelessly to keep things moving, even working on days off to ensure she got the sale over the line. It was a very stressful 8 months but we never once lost faith in the Wards at Welling team and would always recommend them to anyone looking for an estate agents they can trust. We want to say a huge thank you to them all .

Claire · 2 April 2026

★★★★★ 5/5

Google

A big thank you to Louise, Nikki and Stacey [sorry if I've missed anyone from the Welling team]. It was important for us to find the right agent, as we were selling our old family home, which can be sensitive with a mix of emotions. They looked after us from beginning to end, with straight forward advice and guidance, as well as finding the right buyers. You may be able to buy cheaper but you will not be buying better.

JOHN · 15 July 2025

★★★★★ 5/5

Google

From the initial meeting with Louise we had confidence Wards of Welling would give an excellent service and they certainly didn't disappoint, they went over and above to assist what was a complicated situation. Louise, Nicki and Stacy were exceptional in every way from keeping us updated all the way though, assisting with paperwork and being so understanding in what were our requirements. we would very highly recommend the team of Wards of Welling.

Nicola · 13 September 2025

★★★★★ 5/5

Google

Brilliant services by Wards Welling. A very quick process, everything was done in 3 months (from making our offer to completion). The team were super responsive and helpful - special shout out to Nicola, Louise and Barry who helped along the way with the whole process. Highly recommended.

Dharmesh · 26 March 2026

★★★★★ 5/5

Google

The team at Wards, Welling - Louise, Nikki and Stacey - were all very helpful when selling our house and buying our new home. They made it a smooth process, especially as we had to work towards a timeframe to sell. We were kept updated on movements and any queries raised. Kerry was also a welcoming host and Barry helpful when at the final stages. Grateful that we managed a quick sale and purchase!

Carly · 23 May 2025

★★★★★ 5/5

Google

Phenomenal service. Very efficient and communicative staff, they respond quickly to calls and enquiries and established excellent communication throughout our whole process. We’d like to thank Branch Manager Louise for her support and advice. We’d also like to thank Becky, Stacy, and especially Nicky for their assistance with the showcase and sale of our property. Would highly recommend Wards estate agents if you are looking to buy or sell in the local area.

Yasmine · 28 March 2025

★★★★★ 5/5

Google

The team at Welling were amazing ensuring a sometimes problematic journey of selling my home was supported by amazing staff every step of the way. A very big thank you to Louise, Nikki and Stacey I couldn't have done it with out you all

Deborah · 13 October 2025

★★★★★ 5/5

Google

Thank you to Louise, Stacy & Nikki for the great service and advice you gave us when selling our house in Welling. You found the buyer and managed the full process, which made it less stressful for us. Thanks again and I would recommend anyone selling a house to consider this very reliable team at Wards of Welling.

Mark · 16 April 2025

★★★★★ 5/5

Google

So thankful for the assistance and support Louise and team provided with my sale. They kept me updated with progress and gave me advice throughout the whole journey. Special thanks to Stacy and Nikki for all your extra hours and being so genuine and kind. The whole team really went above and beyond.

Fiona · 16 April 2025

★★★★★ 5/5

Google

Louise, Stacey and Nikki were amazingly helpful throughout the transaction of selling our house. They made the sometimes stressful process of selling a lot easier for us. Would definitely recommend Wards at Welling. Thank you ladies. You are a great team.

Debbie · 22 August 2025

★★★★★ 5/5

Google

Louise, Nikki & Stacy were a pleasure to deal with from start to finish. They always responded to any requests in a professional and prompt manner and although completion took longer than originally anticipated, this was totally beyond their control. I am happy to recommend Wards of Welling

Mike · 13 May 2025

★★★★★ 5/5

Google

An excellent and responsive service was given by the team at Wards Welling. Louise / Stacy and Nikki were always available and provided such an excellent service. The girls were all friendly, kind and happy to answer any queries I had. I would highly recommend Ward Welling. 10/10

Caron · 21 March 2025

★★★★★ 1/5

Google

Wards of welling represented our vendors. They lied to us about the nature of the chain. They said it was at an end when in fact the last chain was in probate. In fact, they messed up every single interaction and bit of administration. For example - when it cane to collecting the keys they told us that the property had been empty for days. We turned up and the vendors were still packing. Their staff members Ann and Debbie were incredibly unprofessional, rude and manipulative. Our solicitor and estate agent informed us that these staff members have a bad reputation so I am very surprised to see good reviews for them here. Perhaps they are false, or perhaps you get a completely different service and level of competency if you are the vendor and paying their fee.

Emma · 26 August 2023

★★★★★ 5/5

Google

From the outset Wards Welling have been really helpful and professional providing us with regular updates throughout. A big thank you to the team involved in the sale of our home and a special thank you to Nicola who dealt with all the …

Tracey · 16 April 2025

★★★★★ 5/5

Google

Our experience with Wards Estate Agents in Welling has been a very good one. Despite not yet selling our home, I can confirm that we have received an excellent and consistent personal service from ANN. She has always gone above and beyond to help sell our house and reassure us. She is honest, approachable and genuine and we truly appreciate everything she has done and continues to do for us. I would highly recommend Ward for a professional service and bespoke customer care service.

Kelly · 22 June 2023

★★★★★ 5/5

Google

Stacy was superb. She took a real interest in the type of property we were looking for and worked hard to help us. Thanks Stacy.

Joseph · 13 October 2025

★★★★★ 5/5

Google

The whole team at Wards of Welling went above and beyond to make a very difficult situation far more manageable (selling parent’s house). I wouldn’t hesitate to highly recommend them to anyone. Particular shout-outs go to Louise, Stacey, …

Helen · 16 April 2025

★★★★★ 5/5

Google

Having just completed purchasing a property with Wards Welling, I was amazed how easy this journey was. It is specially Thanks to Louise and the rest of the staff at Wards of Welling for being supportive and informative for each and every query I had. I am extremely thankful and hope we get to work with Wards in the future again.

Sharath · 22 May 2024

★★★★★ 5/5

Google

I have received great service from Wards of Welling from start to finish, with special mention to Louise, Stacy, Nikki and Debbie (the Sales Co-ordinator - in the final stages of the sale). …

Mark · 16 April 2025

★★★★★ 5/5

Google

Outstanding sevice from Wards In Welling, an agent that truely cares about customer service. Louise and Nicola were brilliant, thank you so much for support.

Jacqui · 19 July 2025

★★★★★ 5/5

Google

Viewed a new-build with Stacy at Wards and she was brilliant. Really organised, proactive, sent timely reminders without being pushy, and chased answers quickly. We didn’t proceed (developer-side issues), but Stacy stayed straight with us, kept us updated, and never pressured us. Honestly, other estate agents don’t treat potential buyers this well. Would happily view through her again and recommend her to fellow first-time buyers.

Louis · 13 September 2025

★★★★★ 5/5

Google

Just phoned Wards of Welling very close to closing time in the hope of arranging a viewing. I spoke to Val who was incredibly helpful and friendly, giving me great info about the areas I was looking at, as well as the potential of the house I wanted to view and suggesting a second property that I hadn’t seen. There was no sense of being rushed, despite my requests for information and advice taking us well past 6pm. I have spoken to and registered with seven different estate agents in my target area over the last month, and this was by far the best experience. And while I was typing this I received a text from Val (at 6.30pm) confirming my viewing - excellent service :-)

Fiona · 22 June 2021

★★★★★ 5/5

Google

Louise and the Wards team have been excellent to work with throughout our property sale. Wholly professional, the Wards team have kept us informed of every stage of the process, providing timely advice and guidance where necessary. Wards carry our highest recommendation as a diligent and totally professional estate agents.

Richard · 16 December 2025

★★★★★ 5/5

Google

We just sold our house through Wards. The experience of moving was very stressful. There was a problem with the chain above. …

Helen · 16 April 2025