Wards Kent reviews

★★★★★ 5/5

Google

Viewed a new-build with Stacy at Wards and she was brilliant. Really organised, proactive, sent timely reminders without being pushy, and chased answers quickly. We didn’t proceed (developer-side issues), but Stacy stayed straight with us, kept us updated, and never pressured us. Honestly, other estate agents don’t treat potential buyers this well. Would happily view through her again and recommend her to fellow first-time buyers.

Louis · 13 September 2025

★★★★★ 5/5

Google

Just phoned Wards of Welling very close to closing time in the hope of arranging a viewing. I spoke to Val who was incredibly helpful and friendly, giving me great info about the areas I was looking at, as well as the potential of the house I wanted to view and suggesting a second property that I hadn’t seen. There was no sense of being rushed, despite my requests for information and advice taking us well past 6pm. I have spoken to and registered with seven different estate agents in my target area over the last month, and this was by far the best experience. And while I was typing this I received a text from Val (at 6.30pm) confirming my viewing - excellent service :-)

Fiona · 22 June 2021

★★★★★ 5/5

Google

Louise and the Wards team have been excellent to work with throughout our property sale. Wholly professional, the Wards team have kept us informed of every stage of the process, providing timely advice and guidance where necessary. Wards carry our highest recommendation as a diligent and totally professional estate agents.

Richard · 16 December 2025

★★★★★ 5/5

Google

Good afternoon, A very big thank you to lovely Stacy and Nikki. I was very impressed by the Stacy and Nikki while viewing the house and dealing with other enquiries. Finally we got the house that we wished for. Thank you so much everyone who has involved in the process, specially Stacy and Nikki. Thank you, Sanjay

Sanjay · 12 October 2025

★★★★★ 5/5

Google

I recently sold a flat with Wards and the service provided by Louis Kitchingham was excellent and easy. She is very friendly and kind person and always found time for me when I went to her uninformed.

Gita · 12 October 2024

★★★★★ 5/5

Google

Many thanks to Wards at Welling especially Ann McDonald for helping us sell our property very quickly at what was a very sad time for us. Appreciate the care, attention and help. Also Debbie Brewer,we are so thankful for her after sale help keeping us informed and updated . Excellent service, highly recommended Thank you.

Lesley · 12 October 2023

★★★★★ 4/5

Google

We had a bit of a bumpy journey with purchasing our house, and there were times when we thought it was all going to fall through. Although I believe overall comms from Wards could improve, all credit for us getting the house goes to Val (Wards of Welling branch) who really went above and beyond to make sure we completed on time. Val was brilliant at liaising with us and the sellers, making sure we were in the loop and keeping the transaction going all the way to the end. Val gets 5/5 from us! (the 4 star rating is the average for Wards)

Anca · 22 June 2020

★★★★★ 5/5

Google

Louise was great and made this process seem effortlessly.

Leanne · 12 June 2026

★★★★★ 5/5

Google

Assisting us as first time buyers, Nikki, Stacey, Louise and Debbie all provided what we consider an excellent and responsive service throughout. They took note of our needs when showing us properties and rightly encouraged us to give our eventual purchase a second look after we initially dismissed it. They maintained professionalism and integrity in some very difficult circumstances and in the end helped to negotiate a successful purchase. Based on this experience, I'd happily recommend Wards to any buyer.

David · 12 October 2024

★★★★★ 5/5

Google

All the staff were extremely helpful with both my sale and purchase. A special mention for Louise, Nicola and Stacey who always kept me updated. Thanks everyone x

Jan · 26 March 2026

★★★★★ 5/5

Google

The Wards team helped us throughout the purchase of our home and were fantastic from start to finish. Their communication was excellent, and they always had our best interests at heart. They made the whole process so much smoother and were incredibly helpful every step of the way. Thanks again for all your support!

Teesh-Tash · 12 May 2026

★★★★★ 1/5

Google

Avoid at all costs, very unprofessional and unhelpful. My daughter made an offer on a property which was declined but she left the offer on the table and was prepared to raise it if necessary. They didn’t inform my daughter that an another offer had been made and anccepted therefore denying her the opportunity of raising her offer. Very poor service

Diane · 27 March 2025

★★★★★ 5/5

Google

Our experience with Wards Estate Agents in Welling has been a very good one. Despite not yet selling our home, I can confirm that we have received an excellent and consistent personal service from ANN. She has always gone above and beyond …

Kelly · 12 October 2023

★★★★★ 5/5

Google

Very, very quick job getting properties sold. Excellent professional service. Patient and consistent and easy to get through to on the phone. Branch staff and sales progressors all knew their stuff and went the distance. Would definitely use again.

Robert · 13 October 2025

★★★★★ 5/5

Google

I have just completed on buying a property through Wards in Welling and received a fantastic service from Ann and all the staff at the branch from making my offer to completion. A special mention for Debbie the Sales Progressor who kept me informed throughout the process and believe without her input the sale may not have gone through. Cannot recommend highly enough.

Mark · 12 October 2024

★★★★★ 5/5

Google

Thank you for your services on our recent transaction. The branch manager has really got involved to assist on our property purchase given a tight timeline with the new Stamp Duty raise. Would recommend to make business with Ward of Welling.

Felix · 16 April 2025

★★★★★ 5/5

Google

Having just completed on selling a property through Wards in Welling we received a great service from Louise, Ann and in fact all the staff at the branch who were great at keeping our spirits up during the 2023 housing slump! Also Debbie once the sale went through - was great for keeping us updated on the process and ensuring everything kept moving along on both the sale and purchase as we were moving out of the area. They were always available for any questions we had, were knowledgeable, and helpful and without their constant input our sale and subsequent purchase would probably still be ongoing. I would most definitely recommend Wards of Welling.

Amanda · 12 October 2024

★★★★★ 5/5

Google

I had need of an agent to sell my deceased brothers property and was simply bowled over by the exceptional help and advice we received from wards of welling. I could not be happier with them and would recommend them to anyone either buying or selling a property

Alan · 12 October 2024

★★★★★ 5/5

Google

I have recently sold and bought a house and I can honestly say, I could not have wished for a better agent than Wards in Welling! We have received an exceptional service from the Wards of Welling team: Louise, Stacy, Nikki, Janina who all led on the sale and supported with the purchase, and Debbie who has kept us regularly updated on the progress and provided reassurance throughout the exchange to completion process. All the staff at the Wards Welling branch are super knowledgeable, responsive and just very lovely ladies to talk to who show genuine support and care and thanks to their dedication and care our sale and subsequent purchase have finally gone through which I can’t thank them for enough. We were previously trying to sell our property through another local agent for months, and once Wards took over, it has sold within a week! Thank you for your continuous support and commitment, and for being so patient with us answering all our questions. Thanks to you we are now living in our dream house Xx 🏡 🔑❤️

Ala · 12 October 2024

★★★★★ 5/5

Google

We received exceptional service from all the staff at Wards in Welling during the sale of our property. The girls were friendly and extremely helpful , always looking after our interests and making sure we were kept updated on all developments. We would highly recommend them.

Mick · 12 October 2024

★★★★★ 5/5

Google

We have just completed on our first home. The whole process went smoothly and that’s all down to Val. James, was fantastic. We are very happy! Thanks Val and James!

Stacy · 12 October 2021

★★★★★ 4/5

Google

When beginning the house sale process, Darren and the team were very helpful and in regular contact. Every time I had a question they were available to give an answer. They kept me up to date weekly. Thanks

Emily · 23 June 2019

★★★★★ 5/5

Google

Our experience at Wards was fantastic. We would like to thank Cameron who was extremely helpful and supportive in answering all our enquiries every step of the way. …

Mete · 12 October 2021

★★★★★ 5/5

Google

Louise ,Stacey and nikki were brilliant from start to finish and would recommend them to any one after we sold our mums house in abbeywood

Danny · 16 April 2025