5/5
GoogleKaty Haynes is brilliant, was so helpful in looking for flats - very proactive, friendly and always thinking of options.
Trusted Agent profile
Wards reviews
★★★★★
112 reviews across 1 platform
143 Northdown Road, Cliftonville, Kent CT9 2QY
Wards's Kent office at 143 Northdown Road is rated 4.7 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.7. Checked 9 October 2026.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Google5/5
GoogleShane and Victoria have been a pleasure to deal with throughout the process of buying our new home!
Agent replied · 16 June 2024
Dear James, Thanks for letting us know about your positive experience with Shane and Victoria at the Cliftonville branch. All the best, Wards of Kent
5/5
GoogleNick, Kate, Iain, Amanda, Adrianna, Victoria and Denise are a great team, very helpful. Always on the end of the phone. Thanks for the smooth sale of my property
Agent replied · 16 June 2024
Hi Natalie, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've helped make the sale of your property run smoothly. Best wishes, Wards.
5/5
GoogleShane provided excellent customer service, with the whole process being efficient and well communicated
Agent replied · 24 August 2024
Good Afternoon Damian, Thank you for leaving us your feedback. We'll be sure to pass this on to Shane! Best wishes, Wards of Cliftonville Estate Agents
5/5
GoogleExcellent service, with staff listening to what we were looking for and trying to match properties to our wish list. Keeping us informed of anything that could meet our needs as soon as it became available. Staff polite interested and patient thank you for all your hard work we appreciate it.
Agent replied · 16 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleNick went out of his way to be very helpful
5/5
GoogleReally personal service. Agent took the time to listen to our needs when giving a valuation and was incredibly knowledgeable about the area.
Agent replied · 16 June 2024
Hello Sonya, Thank you for taking the time to leave a review. We're glad to hear that you had such a positive experience. Best wishes, Wards of Kent
5/5
GoogleMoving house can be stressful.... wards made sure I didn’t have to worry about a thing... better than most other agents in the area by a country mile! Excellent service all round!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGreat team and service. Would and do recommend to all looking to buy or sell Nic, Victoria and the crew go the extra mile to serve their clients
Agent replied · 16 June 2024
We’re so happy to hear you had a great experience from Nick & Victoria in our Cliftonville Office. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
5/5
GoogleExcellent experience with Ward, very informative and helpful, would recommend
Agent replied · 16 June 2024
Hi Sharon, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Wards.
5/5
GoogleNicholas came to value our home and was very knowledgeable and polite. 5 stars 🌟 …
Agent replied · 16 June 2024
Hi Kerry, Thank you for leaving a review! We're so pleased to hear how knowledgeable and polite Nicholas was whilst valuing your home. Best wishes, Wards.
1/5
GoogleLittle awkward when you’re just trying to find a rental property but they end up messaging you privately on social media hitting on you, and then realise you’re not that way inclined so they try to set you up with another staff member. Pretty sure that’s a breach of confidentiality and privacy, and generally inappropriate. Flattered but no thanks.NegativeProfessionalism
1/5
GoogleUseless, stay away. My daughter brought a house through this agency only to find out the property shouldn't of been listed in the first because the lease wasnt legal.
Agent replied · 16 June 2024
Dear Ms Humphries Thank you for your review. Unfortunately we cannot look into your concerns without your daughter's name or the related property address. Please call Customer Relations on 01702 540802 to advise and we will be happy to investigate further. Thank you Wards
4/5
GoogleHelpful and made themselves available to fit in with awkward times. friendly and knowledgeablePositiveResponsiveness
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleStaff are lovely, helpful and a joy to deal with.
Agent replied · 16 June 2024
Thank you for your kind words.
4/5
GoogleProfessional and responsive, good agents
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGreat dealing with and doing viewings with Melinda. If I were looking at the market again she would be the first estate agent I contact.
5/5
GoogleGreat, even in the pandemic! thanksPositiveQuality, Professionalism, Value
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
4/5
GoogleProfessional approach so far.
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleAbsolutely useless. left us in a cold and mouldy flat for 3 nearly 4 months now. I highly recommend staying away from using wards altogether. To be honest they should be shutdown.NegativeResponsiveness
5/5
GoogleExcellent staff and service.
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleVery efficient achieved a realistic price
Agent replied · 16 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleGreat no dramas no fuss just got the job done 100%
4/5
GoogleNot that easy to find houses that you see for sale locally
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wards
How many reviews does Wards have?
Wards's Kent office has 112 reviews across 1 platform: 112 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Wards's rating?
Wards is rated 4.7 out of 5 across all 112 reviews, and 4.7 out of 5 on Google from 112 reviews, checked 9 October 2026.
Where is Wards's Kent office?
Wards, 143 Northdown Road, Cliftonville, Kent CT9 2QY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.