Every review we hold for the Kent office, from every platform, shown as written. First names only.
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5/5
GoogleAfter a very long process of back and fourth with our solicitors and the vendors solicitors we decided to call wards gravesend (The vendors estate agents) and see if we had any luck. This is when we spoke to Stacey Fearon and omg am I glad we did within a day we finally had a move in date and was all completed within a week I could not thank Stacey enough. Friendly, efficient and all out a 5 star service thank you so much again for all of your help π
Nikki Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleI recently sold my late fathers house and was so pleased with the help, support and advice I received from Ε imrΓ‘n who explained the way Wards could sell the property making it easy to decide the best way to sell the bungalow. I was grateful β¦
Vivien Β· 16 December 2025
Agent replied Β· 27 December 2025
Good morning,
Thank you so much for your kind review!
Weβre delighted to hear that Ε imrΓ‘n provided clear advice and guidance. β¦ More
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5/5
Googleeven tho I did not have ward as my agent, i wish I had gone with them .
highly recommend, Shonna.
Shonna gave me more advise then my own agent, she is the most helpful person that i have come across in the whole process.
shonna, guide me though every stage and is a wonderful kind person, as said before she did not have to help me as she was not my agent.
On the whole a very lovely young lady, that deserves to be recognised , for her fantastic customer service.
thank you Shonna for being at the end of the phone.
My super star !!!!!
Sally Β· 15 June 2019
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleAbsolutely great service. Buying a house was not that bad of an experience thanks to Kim and her team. They have managed to speed up the process and so we have not exceeded the time limit for increased stamp duty. That saved us a big chunk of money. Thank you to all involved.
Carmen Β· 25 March 2025
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5/5
GoogleOur buyer was found within a couple of days. The communication over the following months from Joe Martineau was exceptional. He kept us up to date, and always got back to us when he said he would. Would thoroughly recommend.
Jacky Β· 10 May 2024
Agent replied Β· 9 June 2024
Hi Jacky,
Thank you for your kind words about our Gravesend branch. We're honoured to hear that you would recommend our services to others.
All the best, Wards of Kent
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5/5
GoogleNick and Sim have been so helpful throughout our whole buying & selling experience. From our first meeting Nick was honest with us and him and the team were proactive in getting our house sold quickly. Throughout the transaction they have helped support us in chasing down solicitors and following up on updates and have managed to keep me largely sane throughout a stressful process! I would recommend the team to help get you moving!
Rachel Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleDear Simran and ward staff members,
I came to Wards seeking assistance in finding a new home for my family. Within days, you arranged for us to visit a property on Livingstone Road, and my youngest daughter and I instantly fell in love with it.
A few days later, I brought my wife and eldest daughter to see the property, and they too fell in love with it.
Your hard work and attentiveness to our family's needs were truly amazing. Not only were you always available to answer our questions, but you also kept us updated throughout the entire process. Other staff members were also so helpful.
We cannot express in words how much we appreciate your dedication in helping us secure our new family home and start this exciting new chapter.
I'm sure the seller, Rob, would speak highly of you as well.
Thank you so much,
Gregory and family
Greg Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Greg,
Thank you so much for your lovely review. Simran and the entire team are delighted to have been able to assist you and keep you updated throughout the process. We're glad to hear that you and your family fell in love with the property. We wish you all the best in your new home.
Best wishes,
Wards of Kent
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5/5
Google5* service. Nic and his team have provided exceptional service from start to finish of purchasing our new forever home. Really quick turn around for the purchase and always in contact throughout the whole process to ensure everything is on track. Thank you and your team for all your hard work. Would definetly recommend.
Sarbjeet Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Sarbjeet,
Thank you for recent review regarding Nick. I am pleased your purchase was quick and you were kept updated throughout. Thank you for your recommendation and we wlook forward to helping you again in the future.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
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5/5
GoogleI would like to say a massive thank you to Stacey and Nick for the fundamental role they both played in us purchasing our first property.
Stacy was approachable and always available to help and go the extra mile. Nick was helpful during the final stage of the negotiation, he helped get the deal over the line when it almost fell through.
Thank you for your help guys!PositiveQuality
Olakunle Β· 25 October 2021
Agent replied Β· 13 June 2024
Dear Olakunle,
Nick and Stacey were delighted you found the time to post them a glowing review. They were so pleased to have been able to have helped and wish you the very best for the future.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
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5/5
GoogleCouldn't have picked a better estate agent. They helped me through a rough time but we got there in the end and without them I would never have been able to get my dream home. I bought and sold my property through them. Thanks everyone especially Simran you was brilliant.
Carol Β· 18 August 2023
Agent replied Β· 13 June 2024
Hi Carol,
Thank you for leaving a review! It's great to hear how the team, and Simran in particular, have been able to help you through a rough time and that you've now found your dream home.
Best wishes,
Wards.
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5/5
GoogleI have viewed a number of properties handled by this company and Stacey is just an AWESOME agent!! She is very experienced and extremley knowledgeable with a pleasant approach. I would highly recommend using this company/Agent as they go beyond expectations and they provide a professional service! I would also recommend Harry who works within the company as a independent financial advisor he is also very experienced and provides excellent customer services.
Jameela Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleLouise, We would like to thank you very much for your great help and full professionalism, huge support and big commitment. We appreciate it very much and we are very lucky to have you. Thank you so much for all you've done for us. You made our dreams come true :)You are the best one:)
Iwona & KrzysztofPositiveResponsiveness, Quality, Professionalism, Value
Iwona Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Iwona
Thank you for taking the time to write a review regarding Louise in Gravesend branch. I am so pleased to hear she has looked after you so well and delighted to hear she has made your dreams come true. All the best. Stay safe
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
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5/5
GoogleI had a great experience buying my first home from Wards. From Tanisha who organised multiple viewings and was always enthusiastic and helpful with any questions I had. Amelia from mortgage matters who could answer all my financial β¦ More
Niven Β· 5 November 2025
Agent replied Β· 12 November 2025
Good afternoon,
Thank you ever so much for your review.
Weβre delighted to hear that your first home buying experience with Wards was such a positive one.
Itβs fantastic to know that Tanisha, Amelia and Kim each played a key role in making the process smoothly.
Weβll be sure to pass on your kind words on to them, theyβll be thrilled to hear how much their support meant to you.
Wishing you all the very best as you settle into your new home.
Warm regards,
Wards - Gravesend
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5/5
GoogleTanisha virk is very nice woman and she help me so much bcz vich property i buy its on chain and we are very startling to buy tanisha very helping us and this is her hardwork thanks tanisha for everything β€οΈ
Daljit Β· 22 October 2025
Agent replied Β· 12 November 2025
Hi Daljit,
Thank you for your kind words about Kim and her service. We're delighted she helped make your property purchase smooth despite the chain complications.
Thanks again,
Wards
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5/5
GoogleI spoke to Stacey at Wards, and although I didn't buy a property from the business they were still very helpful in their approach for a solicitor and mortgage adviser which not only offered me more from a mortgage but saved me thousands of pounds on solicitors, very professional approach and helpful with all things needed for my home move.PositiveProfessionalism
Lewis Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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4/5
GooglePOSITIVES
The branch managed to sell my property within a week! Unfortunately the sale fell through. But the team managed to get new people in to view and was quickly β¦
Ryan Β· 16 December 2025
Agent replied Β· 16 April 2026
Hi Ryan,
Thank you for your review. We're delighted to hear that Yasmin was especially β¦ More
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5/5
GoogleCan't praise Wards highly enough for the way they helped with our house sale. Special thanks to Simran Bahia
Valerie Β· 17 October 2024
Agent replied Β· 24 October 2024
Good Morning Valerie,
Thank you for your kind review - we will pass this on to the team! We're delighted that you chose to sell your property through our estate agency.
Many thanks,
Wards
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5/5
GoogleJoe has always been so helpful whilst I have been house hunting, always answering any questions I have, although I did not buy through wards, Joe was amazing and his customer service was first class!
Jade Β· 16 November 2023
Agent replied Β· 13 June 2024
Hi Jade,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Joe, has been whilst house hunting and how amazing you've found his customer service to be.
Best wishes,
Wards.
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4/5
GoogleNick & Stacey got our sale over the line despite protracted delays with Brexit Covid and a duff buyerβs solicitor! Stacey was instrumental in chasing the deal through....and kept us informed. Its fashionable to give 5 star reviews but I believe 4.5 is how they rate...as listed. Otherwise they'd have no need to ever improve!PositiveQuality, Professionalism, Value
Howard Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleAn honorary mention to Tanisha Virk who assisted me throughout my home search and found me my perfect house! Thank you so much for all your help and going above & beyond.
Ramona Β· 22 October 2025
Agent replied Β· 12 November 2025
Good morning,
Thank you ever so much for your 5-star review.
We're thrilled to have been part of your journey in finding the perfect home.
Warm regards, Wards of Gravesend
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5/5
GoogleI will recommend Harry (mortgage advisor). My all five stars goes to him. Apart from this, Stacy helped us at the end a lot that was turning point of purchases. Our purchases took 9 months. Itβ was really stressful and very long time which I didnβt expected.
THANK YOU SO MUCH HARRY!!!!
Poonam Β· 14 June 2021
Agent replied Β· 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
GoogleTANISHA VIRK SHE HELP US WHEN WE LOOK THE PROPERTY AND WHEN WE FINDPROPERTY SHE ALL TIME WITH US AND EXPLAINING EVERYTHING THANKS TANISHA VIRK THANKSFOREVERYTHING
Paviter Β· 22 October 2025
Agent replied Β· 12 November 2025
Good morning Paviter,
We are delighted to hear Tanisha helped you find your property. Thank you for complimenting her dedication and support.
Thanks again,
Wards
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5/5
GoogleNick and the whole team at Wards have been great through the whole process of moving home. They quickly found me a buyer for my property and then listened to my requirements and found me a house that ticked all of my long list of boxes.
When my original sale fell through they lined up new viewings and within two weeks the house was under offer again. I was kept up to date at every stage of the process and Nick spent a stressful few days chasing up AWOL solicitors to ensure contracts were exchanged and I am now happy in my perfect new home!
Hannah Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Hannah,
Thank you for your recent feedback regarding Nick and our team in Gravesend. I am delighted the team have been able to help with your whole move from securing you a buyer to finding you your ideal home. They are are definitely a proactive team! Being on hand every step of your moving journey is so important and why we have a sales co-ordinator to help liaise between the solicitors and the chain when you go under offer along with the additional support of the team by your side too. All the best in your new home and hope we can help you again in the future.
We are looking to raise Β£1,000,000 for vulnerable Children in our local area. Every valuation we attend, we will donate Β£100 to our local charity. If you know of anyone that is thinking of moving in the South East please pass on my details and you both could be helping towards our Β£1,000,000 target; sam.dalton@wardsofkent.co.uk
All the best,
Sam Dalton
Senior Operations Director
Wards Estate Agents
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5/5
GoogleIβve used Wards several times now and wouldnβt go anywhere else. An excellent, professional service provided by all the team who work extremely quickly to get you the best possible outcome, especially Stacey and Nick. Thank you guys.
Maureen Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Maureen,
Thank you for taking the time to write a review and most of all for your continued custom. We are delighted to help and look forward to helping you again in the future. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
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