Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant experience from start to finish
I recently purchased a house which was being sold by Miles & Barr. From start to finish they were excellent - professional, warm, friendly, helpful. I would especially credit the wonderful Nadine, without whom I honestly don't think the entire thing would have gone through (at least not in the timeline we wanted!!). She was so kind, empathetic and patient throughout, giving my helpful advice and encouragement, and keeping everyone informed, pushing where needed to get things moving, and generally being wonderful. This isn't the experience I've had with a lot of other estate agents, and I cannot thank Nadine and the team enough. I will not hesitate to use them in the future, and recommend them to anyone looking to sell/rent their home!
Miss · 23 December 2025
Agent replied · 25 December 2025
Thank you for leaving us such a wonderful review and for sharing your experience with us. The team in Broadstairs and Nadine, your sales progressor will be so pleased to hear you have found them warm, professional yet friendly, and empathetic to the desired timelines. We will be sure to pass on your feedback. Wishing you all the very best for the future
★★★★★ 5/5
TrustpilotWe would like to thank Debbie (Mead)…
We would like to thank Debbie (Mead) who has been a great help throughout our purchase even when things went a bit wrong at our end she did a great job in trying to keep things moving many thanks to Debbie
Steven · 6 October 2026
Agent replied · 8 October 2026
Thank you for sharing your experience, Steven. We're thrilled to hear that Debbie, your sales progressor, provided excellent support and kept everything moving smoothly despite the challenges. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotExcellent from start to finish
The service I have received from Miles and barr has been exceptional throughout. They communicated swiftly when issues arose and continued to keep me updated on a regular basis. Special thank you to Louise who went above and beyond when the chain was faltering to work the issue and resolve it quickly.
Customer · 21 July 2026
Agent replied · 28 July 2026
Thank you for sharing your wonderful experience, Mr Ing. We are thrilled to hear that our support was exceptional and that we kept you updated throughout the process. It's great to know that our team's professionalism and efficiency helped resolve the issues quickly. We truly appreciate your kind words and look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotThe sale of my property came with a few…
The sale of my property came with a few stepbacks that couldn't have been helped.
Louise Daly made the whole process a lot less stressful and was the glue for the sale not falling apart.
The communication was superb and I could not fault the support recieved from Louise.
James · 4 August 2026
Agent replied · 5 August 2026
Thank you for sharing your experience, James. We're thrilled to hear that Louise provided superb support and made the process less stressful for you. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotMiles & Barr Canterbury team provided excellent service
Miles & Barr Canterbury team provided excellent, timely service in arranging house viewings and also in the post-offer, with special thanks to Lynette Pickard and Denise Lumpkin. Prompt reply to messages, emails and phone calls. Really a reassurance sales process for a property in Canterbury. GREAT team!
Lisa · 16 August 2026
Agent replied · 24 August 2026
Thank you for sharing your wonderful experience, Lisa. We're thrilled to hear that our team provided excellent and timely support during your property journey. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotFantastic support for a first-time buyer!
Buying a house can be so overwhelming, but Louise Daly made my journey absolutely amazing. She was incredibly supportive, professional, and kept me updated every step of the way. I couldn't have asked for a better estate agent to help me buy my home. Thank you so much, Louise and Miles & Barr!
Aswathy · 6 July 2026
Agent replied · 10 July 2026
Thank you for sharing your wonderful experience, Aswathy. We are thrilled to hear that Louise provided you with exceptional support and professionalism throughout your home-buying journey. Our team is dedicated to delivering a good experience with clear communication and local expertise. We appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotGreat communication
Great communication - Denise was the senior sales progressor for my purchase. She kept me up-to-date along the way and guided me with the process and procedures. A house move and purchase can be stressful, however, Denise certainly helped to ease things.
Lynn · 16 September 2026
Agent replied · 19 September 2026
Thank you for sharing your experience, Lynn. We are delighted to hear that Denise provided you with excellent support and kept you informed throughout your purchase. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotMiles and Barr were great to deal with…
Miles and Barr were great to deal with throughout sale process. Particular thanks to Debbie Mead, who went above and beyond in driving our sale across the line, even when she was on annual leave!. We couldn't speak more highly of Scott, Debbie and their team and would definitely not hesitate to recommend them.
Calvin · 23 June 2026
Agent replied · 25 June 2026
Thank you, Calvin and Louise, for sharing your wonderful experience. We are thrilled to hear that Debbie and the team provided exceptional support throughout your sale. We truly appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotOur sales progressor Louise Daly was…
Our sales progressor Louise Daly was extremely helpful, friendly and organised. Our process was not straight forward but she gave us lots of info along the way and kept us in the loop - all whilst remaining very personable
Esther · 25 September 2026
Agent replied · 30 September 2026
Thank you for sharing your experience, Esther. We're delighted to hear that Louise provided you with helpful and organised support throughout your journey. If you need further assistance, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleI couldn’t recommend Jessye enough! From the moment I spoke to her, she was incredibly helpful, friendly and professional. She was extremely knowledgeable and really took the time to understand what I was looking for, making the whole …
Leah · 24 September 2026
Agent replied · 30 September 2026
Thank you for your feedback about our Senior Lettings Negotiator, Jessye. We are thrilled to be able to help you with your property search and hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotA very smooth purchase from start to…
A very smooth purchase from start to finish. Great communication throughout and super friendly, helpful staff. I would highly recommend this agency! A huge thank you to Louise, who handled my case and supported me throughout the whole process. Thank you
Sylwia · 10 September 2026
Agent replied · 14 September 2026
Thank you, Sylwia, for sharing your wonderful experience. We're thrilled to hear that you found our communication clear and our staff friendly and helpful. We always strive to provide seamless support and deliver exceptional customer value. Your recommendation means a lot to us, and we look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotGreat assistance from Louise!
Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.
Janice · 28 August 2026
Agent replied · 2 September 2026
Thank you for sharing your wonderful experience, Janice. We're thrilled to hear that Louise provided invaluable support and kept communication flowing smoothly. We appreciate your kind words
★★★★★ 5/5
TrustpilotAbove and beyond
Emily Stickler was kind, considerate, professional, and determined to resolve every inquiry, issue, concern, or problem quickly and efficiently. This made a very stressful situation involving moving significantly more manageable. Thank you, Emily, for going above and beyond for us.
Margaret · 14 September 2026
Agent replied · 18 September 2026
Thank you for sharing your experience, Margaret. We are delighted to hear that our professional support made your moving process more manageable. Wishing you all the best
★★★★★ 5/5
TrustpilotReliable and professional lettings team
I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!
Kelly · 19 July 2026
★★★★★ 5/5
TrustpilotFirst class service
Louise was excellent at keeping me up to date with any developments she was also proactive in keeping the sale on track requesting information from buyers on state of play .if it hadn’t been for Louise and her negotiations with buyers I do believe the sale would have fallen through .
Fiona · 24 June 2026
Agent replied · 2 July 2026
Thank you for sharing your experience, Fiona. We're thrilled to hear that Louise kept you informed and was proactive in ensuring the sale stayed on track. It's wonderful to know that her efforts made a difference. If you need anything further, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotDebbie Mead - Thankyou
Debbie Mead has been absolutely wonderful throughout. She has kept me up to date throughout all the proceedings. Has always been available to answer all my questions in full and has put me at ease.
Thank you so much Debbie, you are a credit to Miles and Barr.
Jan · 14 July 2026
Agent replied · 20 July 2026
Thank you for sharing your experience, Jan. We are thrilled to hear that Debbie, your sales progressor, provided you with excellent support and kept you informed throughout the process. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleFantastic friendly & progressional service. We had a great day of viewings with Stanley & Sophia, both created a friendly atmosphere making the process relaxed and enjoyable for all, knowledgable about all properties and able to help with any questions, Thank-you both again.
Additional thanks to Joshua who worked to make the most of our available time to see properties both found by ourselves and him to suit our needs :)
Lauren · 11 September 2026
★★★★★ 5/5
GoogleMel was incredibly helpful with trying to help us find our new home. Keeping in touch regularly with new homes and updates. Although we didn’t end up going with miles and Barr due to finding another house, their customer service was still top level :)
Natasha · 31 July 2026
Agent replied · 4 August 2026
Thank you for your feedback about our customer service and particularly your kind words about our about senior lettings negotiator, Mel. We hope you are very happy in your new home and if you ever need us again in the future, please get in touch.
★★★★★ 5/5
TrustpilotWould recommend
I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.
Kye · 23 July 2026
Agent replied · 4 August 2026
Thank you, Kye, for sharing your wonderful experience with us. We are thrilled to hear that Louise provided you with excellent support and clear communication throughout your property purchase. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotOnce again
Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.
Jenny · 21 June 2026
Agent replied · 24 June 2026
Thank you, Jenny, for sharing your wonderful experience with us. We are thrilled to hear that our team provided professional support and kept everything on track during your house sale. Emily's dedication to clear communication and efficiency truly reflects our commitment to putting people first. We appreciate your trust in us and wish you all the best in your new chapter
★★★★★ 5/5
TrustpilotJade, solicitors with Miles and Barr, Dover.
Jade, solicitors side of my house sale and whom I was in contact with regularly was incredibly patient, helpful, continuously tried to help me with progression of my needs as I was particularly not good with digital, online communication, but she did anything she could to help me.
Miles and Barr, estate agents in Dover, who together with solicitors were just absolutely amazing. I can't thank them enough for their professionalism, kindness and from start meeting Ashley, who was incredible, truly understood my predicament, offered help from himself and his amazing team at Miles and Barr, introduced me to Flori, whom also went beyond her job to help me, truly genuine in all her actions, in more ways than I can describe.
I met Emmanuel, again, genuine, thoughtful, professional and always ready to help, and everyone i spoke to on tbe phone, met in the office, I don't want to leave anyone out, as each and every one were amazing, I'm so glad I found Miles and Barr and I can only speak highly of them.
Throughout the many years of moving, this is the first time I can genuinely say credit where credit is due, they deserve the best recommendation because the whole team from Jade at solicitors, guiding me throughout the legal side to everyone I met at Miles and Barr Dover, gave me reassurance, professionalism, and a sale to remember them by.
Felt like family, always wanting to give their best no matter what situation arose.
I truly appreciate each and every one I had the privilege to meet and speak with.
Gulfiye · 7 October 2026
Agent replied · 10 October 2026
Thank you, Gulfiye, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional support and professionalism throughout your house sale. It’s heartwarming to know that you felt like family and received the assistance you needed. We truly appreciate your kind words and recommendation, and we’re here for you whenever you need us
★★★★★ 5/5
GoogleHarvey was so personable and informative in our first encounter via the telephone. In person he's just as impressive,; so professional and helpful with a wide knowledge of his portfolio. And I instantly trusted him. He's a fantastic asset to any team. Thank you Harvey for helping make this process much easier.
Kamila · 19 May 2026
Agent replied · 9 June 2026
Thank you for your kind words regarding our lettings negotiator, Harvey. We aim to provide a professional service to our customers and are so pleased that Harvey has been able to make the process easier for you.
★★★★★ 3/5
TrustpilotA fantastic property manager
Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy.
Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.
Alison · 22 June 2026
★★★★★ 4/5
TrustpilotFriendly and professional
Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr
Rosemary · 30 September 2026
Agent replied · 2 October 2026
Thank you for sharing your experience, Rosemary. We are glad to hear that our team provided the support and guidance you needed during your complicated property sale. We apologise for any overwhelming information at the start, but we appreciate your recognition of our friendly and professional service. Your recommendation means a lot to us, and we are here to help if you need anything further
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.