Trusted Agent profile · Ramsgate
Verified
★★★★★
1,583 reviews across 2 platforms
44-46 Queen Street, Ramsgate, CT11 9DZ
Part of Miles, see every office.
Miles's office in Ramsgate, at 44-46 Queen Street, is rated 4.5 out of 5 across 1,583 reviews on two platforms, including 755 Google reviews rated 4.5.
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
5/5
TrustpilotInformation request
Louise provided the information I needed very quickly and with minimum fuss
Thank you for your kind words, Tim. We're delighted to hear that Louise provided you with quick and efficient support. If you need anything further, please don't hesitate to contact us.
5/5
GoogleThe estate agents are honest and they’re very helpful. They respond quickly to emails and they try to provide as much information as they can about the properties they’re selling
Thank you so much for your kind review. We are glad you found our team helpful and responsive throughout your property search.
5/5
TrustpilotHighly commendable service
They made the whole process from viewing to completion seamless and we were carried along each step of the process.
Thank you for sharing your wonderful experience, Bisilola. We are thrilled to hear that the entire process was seamless and that our support was efficient. Our team strives to provide professional and approachable service, and it's great to know that Louise met your needs. We appreciate your feedback and look forward to assisting you again in the future
5/5
TrustpilotThanks FOR GREAT SERVICE LOUISE…
Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.
Thank you for your kind words, Merduk. We truly appreciate your recognition of our great service. Our team is dedicated to providing professional support and ensuring customer value. If you need anything further, please don't hesitate to contact us.
5/5
GoogleAmanda was lovely, always friendly and checked first to make sure it was ok to come in as she was a little early and new I was in a meeting
Thank you for taking the time to rate us, Lynne. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleDealt with Josh from miles and Barr was really helpful with any enquiry and had all the right answers I needed would decently deal with him again
5/5
GoogleWe’ve moved into a new place with Miles & Barr as our agents, who have been lovely throughout the journey of finding & moving into a new place, which although is a an extremely taxing process, they made it smoother from timely viewings, …
Thank you for your kind words and good luck in your new home!
1/5
TrustpilotThe worst estate agents I have ever…
The worst estate agents I have ever come across. Be VERY careful if you intend to use a member of their solicitors panel they will charge you £150 to simply instruct a solicitor of their choice, the solicitors' charges will in no way be competitive and they will charge you and additional £60 to complete a money laundering ID check which will then not be recognised by their solicitors and therefore will be required to be carried out a second time...... BEWARE!!
Dear Mr Chodecki ,We are very disappointed that you have decided to leave this review of the Birchington office as we know we have acted diligently and professionally with you since our first interaction.We take all feedback seriously and strive to provide an excellent service to all our clients.Regarding your concerns about our solicitors panel, we would like to clarify that our processes are in place to ensure a smooth and legally compliant transaction for all parties involved. While we understand there may have been some confusion regarding the charges and ID checks, we can assure you that our procedures are designed to meet industry standards and legal requirements.We cannot be held responsible for any additional checks that may be required by legal representatives, which occasionally may occur depending on individual circumstances.Despite our best efforts, we have been unable to work towards a resolution with you, and we are saddened at this outcome.
5/5
TrustpilotGreat job
Becky provided a great service and was easy to communicate with 😁
Thank you for your kind words. We’re thrilled to hear that Becky provided excellent service and was easy to communicate with. We always strive to deliver professional support and clear communication. We appreciate your feedback.
5/5
TrustpilotVery helpful and knowledgeable
Thank you for your kind words, Daniel. We are thrilled to hear that you found our support helpful and professional. We strive to deliver a seamless experience with local expertise and integrity. If you have any further feedback, please feel free to reach out to us
5/5
TrustpilotExcellent customer service and always…
Excellent customer service and always there to answer any queries.
Thank you for your kind words, Ms Walker. We are delighted to hear that our customer support has been helpful and responsive. Please reach out if you have any further queries or need assistance.
5/5
TrustpilotMiles and Barr were great to deal with
Miles and Barr were great to deal with. They made what can be a stressful experience (buying a property) much easier and very smooth. Emily Stickler, the member of staff assigned to my purchase, was excellent. Regularly checked in with me and a good communicator which meant any possible problems were resolved quickly. I don't intend to buy or sell another property but I would use them again, definitely, if I did.
5/5
TrustpilotWe bought our property through Miles &…
We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
5/5
TrustpilotBecky provided excellent service…
Becky provided excellent service throughout. She was professional, responsive, and kept me informed every step of the way, making the whole process smooth and stress-free. Highly recommended!
Thank you for sharing your wonderful experience with us. We are thrilled to hear that Becky, your sales progressor, provided such professional support and kept you informed throughout the process. Our goal is to deliver a seamless experience with integrity and local expertise. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
TrustpilotBuying through Miles & Barr
Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!
5/5
GoogleI had such a great experience with Cray Norton estate agents when buying my property, I couldn’t recommend them enough. …
Thanks for taking the time to write us such a glowing review, this is why we are Croydon best Estate Agent, we simply go the extra mile for our customers. … More
5/5
TrustpilotThank you for your helpful assistance…
Thank you for your helpful assistance in the successful purchase of our property.
Thank you for your kind words. We are thrilled to hear that our professional support made your property purchase smooth and efficient and we appreciate your trust in us. We look forward to assisting you again in the future
5/5
GoogleExcellent service , very helpful staff with the personal touch . Delighted to get feedback as soon as the house is viewed .
Thank you for your lovely review. We’re delighted our team could provide helpful, personal service and keep you updated throughout the process.
5/5
GoogleGreat guys at this office, very cooperative ans supportive, thank you to rebecca, chloe and talia for all the support throughout the process.
Thank you for your kind words! 😊 We’re thrilled Rebecca, Chloe, and Talia could support you throughout the process. …
1/5
GoogleYou should improve your customer service. If you are short-staffed, consider hiring more employees. Currently, no one seems to be answering calls, which affects customer trust in your company. Additionally, clear instructions about the next steps are often missing. People are contacting you because they need accommodation, either by phone or email, and it is your responsibility to assist them. Providing prompt and clear guidance will greatly improve the customer experience.
5/5
GoogleMe and my partner recently purchased a property with miles and Barr and worked with Judith who was lovely, very professional and friendly would highly recommend for anyone wanting to feel at ease when looking to move.
5/5
GoogleAlice was so helpful from start to finish. She greeted us with a smile and was always on hand to answers questions. Thank you Alice for being so amazing! We are very grateful. From Marie and Cameron
5/5
GoogleGreat team who delivered by finding a buyer for my property.
Thanks for taking the time to write us a nice review and for giving Cray & Norton your business, it’s greatly appreciated. Darren & The Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
