Trusted Agent profile · Kent

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Miles and Barr Kent reviews

4.5

★★★★★ Excellent

1,072 reviews across 2 platforms

125 High Street, Herne Bay, Kent, CT6 5LA

Miles and Barr's office in Kent, at 125 High Street, is rated 4.5 out of 5 across 1,072 reviews on two platforms, including 262 Google reviews rated 4.5.

Google logo

4.5 / 5

262

Reviews on Google

This office

Trustpilot logo

810

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Trustpilot

We would like to thank Debbie (Mead)…

We would like to thank Debbie (Mead) who has been a great help throughout our purchase even when things went a bit wrong at our end she did a great job in trying to keep things moving many thanks to Debbie

Steven · 6 October 2026

Agent replied · 8 October 2026

Thank you for sharing your experience, Steven. We're thrilled to hear that Debbie, your sales progressor, provided excellent support and kept everything moving smoothly despite the challenges. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Excellent from start to finish

The service I have received from Miles and barr has been exceptional throughout. They communicated swiftly when issues arose and continued to keep me updated on a regular basis. Special thank you to Louise who went above and beyond when the chain was faltering to work the issue and resolve it quickly.

Customer · 21 July 2026

Agent replied · 28 July 2026

Thank you for sharing your wonderful experience, Mr Ing. We are thrilled to hear that our support was exceptional and that we kept you updated throughout the process. It's great to know that our team's professionalism and efficiency helped resolve the issues quickly. We truly appreciate your kind words and look forward to assisting you again in the future

5/5

Trustpilot

The sale of my property came with a few…

The sale of my property came with a few stepbacks that couldn't have been helped. Louise Daly made the whole process a lot less stressful and was the glue for the sale not falling apart. The communication was superb and I could not fault the support recieved from Louise.

James · 4 August 2026

Agent replied · 5 August 2026

Thank you for sharing your experience, James. We're thrilled to hear that Louise provided superb support and made the process less stressful for you. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Miles & Barr Canterbury team provided excellent service

Miles & Barr Canterbury team provided excellent, timely service in arranging house viewings and also in the post-offer, with special thanks to Lynette Pickard and Denise Lumpkin. Prompt reply to messages, emails and phone calls. Really a reassurance sales process for a property in Canterbury. GREAT team!

Lisa · 16 August 2026

Agent replied · 24 August 2026

Thank you for sharing your wonderful experience, Lisa. We're thrilled to hear that our team provided excellent and timely support during your property journey. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Fantastic support for a first-time buyer!

Buying a house can be so overwhelming, but Louise Daly made my journey absolutely amazing. She was incredibly supportive, professional, and kept me updated every step of the way. I couldn't have asked for a better estate agent to help me buy my home. Thank you so much, Louise and Miles & Barr!

Aswathy · 6 July 2026

Agent replied · 10 July 2026

Thank you for sharing your wonderful experience, Aswathy. We are thrilled to hear that Louise provided you with exceptional support and professionalism throughout your home-buying journey. Our team is dedicated to delivering a good experience with clear communication and local expertise. We appreciate your kind words and wish you all the best in your new home!

5/5

Trustpilot

Great communication

Great communication - Denise was the senior sales progressor for my purchase. She kept me up-to-date along the way and guided me with the process and procedures. A house move and purchase can be stressful, however, Denise certainly helped to ease things.

Lynn · 16 September 2026

Agent replied · 19 September 2026

Thank you for sharing your experience, Lynn. We are delighted to hear that Denise provided you with excellent support and kept you informed throughout your purchase. If you need any further assistance, please feel free to reach out to us.

5/5

Trustpilot

Miles and Barr were great to deal with…

Miles and Barr were great to deal with throughout sale process. Particular thanks to Debbie Mead, who went above and beyond in driving our sale across the line, even when she was on annual leave!. We couldn't speak more highly of Scott, Debbie and their team and would definitely not hesitate to recommend them.

Calvin · 23 June 2026

Agent replied · 25 June 2026

Thank you, Calvin and Louise, for sharing your wonderful experience. We are thrilled to hear that Debbie and the team provided exceptional support throughout your sale. We truly appreciate your recommendation and look forward to assisting you again in the future.

5/5

Trustpilot

Our sales progressor Louise Daly was…

Our sales progressor Louise Daly was extremely helpful, friendly and organised. Our process was not straight forward but she gave us lots of info along the way and kept us in the loop - all whilst remaining very personable

Esther · 25 September 2026

Agent replied · 30 September 2026

Thank you for sharing your experience, Esther. We're delighted to hear that Louise provided you with helpful and organised support throughout your journey. If you need further assistance, please don't hesitate to reach out to us.

5/5

Google

Thank you to Bobby for finding us our lovely home. He is very approachable and makes strong bonds with buyers. Willing to let us view as many times as we want even with relatives. Took a video of the loft when asked. Didn't rush us on viewings. Very polite and a lovely attitude. It was and is a privilege to deal with him.

Kaye · 9 April 2026

Agent replied · 7 May 2026

Thanks for the feedback Kaye! We are thrilled that Bobby's approachable nature made your home search enjoyable. It's great to hear that he provided you with the support and flexibility you needed. We truly value your experience and appreciate your kind words about the professional service. Its a fantastic property you are buying! Thanks, Joe.

5/5

Trustpilot

A very smooth purchase from start to…

A very smooth purchase from start to finish. Great communication throughout and super friendly, helpful staff. I would highly recommend this agency! A huge thank you to Louise, who handled my case and supported me throughout the whole process. Thank you

Sylwia · 10 September 2026

Agent replied · 14 September 2026

Thank you, Sylwia, for sharing your wonderful experience. We're thrilled to hear that you found our communication clear and our staff friendly and helpful. We always strive to provide seamless support and deliver exceptional customer value. Your recommendation means a lot to us, and we look forward to assisting you again in the future

5/5

Trustpilot

Great assistance from Louise!

Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.

Janice · 28 August 2026

Agent replied · 2 September 2026

Thank you for sharing your wonderful experience, Janice. We're thrilled to hear that Louise provided invaluable support and kept communication flowing smoothly. We appreciate your kind words

5/5

Trustpilot

Above and beyond

Emily Stickler was kind, considerate, professional, and determined to resolve every inquiry, issue, concern, or problem quickly and efficiently. This made a very stressful situation involving moving significantly more manageable. Thank you, Emily, for going above and beyond for us.

Margaret · 14 September 2026

Agent replied · 18 September 2026

Thank you for sharing your experience, Margaret. We are delighted to hear that our professional support made your moving process more manageable. Wishing you all the best

5/5

Trustpilot

Reliable and professional lettings team

I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!

Kelly · 19 July 2026

5/5

Trustpilot

First class service

Louise was excellent at keeping me up to date with any developments she was also proactive in keeping the sale on track requesting information from buyers on state of play .if it hadn’t been for Louise and her negotiations with buyers I do believe the sale would have fallen through .

Fiona · 24 June 2026

Agent replied · 2 July 2026

Thank you for sharing your experience, Fiona. We're thrilled to hear that Louise kept you informed and was proactive in ensuring the sale stayed on track. It's wonderful to know that her efforts made a difference. If you need anything further, please feel free to reach out to us.

5/5

Trustpilot

Debbie Mead - Thankyou

Debbie Mead has been absolutely wonderful throughout. She has kept me up to date throughout all the proceedings. Has always been available to answer all my questions in full and has put me at ease. Thank you so much Debbie, you are a credit to Miles and Barr.

Jan · 14 July 2026

Agent replied · 20 July 2026

Thank you for sharing your experience, Jan. We are thrilled to hear that Debbie, your sales progressor, provided you with excellent support and kept you informed throughout the process. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Would recommend

I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.

Kye · 23 July 2026

Agent replied · 4 August 2026

Thank you, Kye, for sharing your wonderful experience with us. We are thrilled to hear that Louise provided you with excellent support and clear communication throughout your property purchase. If you need any further assistance, please feel free to reach out to us.

5/5

Trustpilot

Once again

Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.

Jenny · 21 June 2026

Agent replied · 24 June 2026

Thank you, Jenny, for sharing your wonderful experience with us. We are thrilled to hear that our team provided professional support and kept everything on track during your house sale. Emily's dedication to clear communication and efficiency truly reflects our commitment to putting people first. We appreciate your trust in us and wish you all the best in your new chapter

5/5

Google

We were shown around two properties by Reuben, and both my partner and I were extremely impressed. Reuben was incredibly polite, professional, and well-presented throughout. He managed to make the whole experience feel much more relaxed, whilst also making us feel excited about viewing our new potential home, something we really appreciated. We don’t usually leave feedback, but we felt it was important to highlight how pleased we were with Reuben’s approach. Over the past year, we’ve been to countless viewings, and Reuben stood out by far as the most approachable and personable agent we’ve met. He was also very informative and made the process feel a lot smoother than usual. We hope you find this feedback valuable.

Angel · 3 October 2025

Agent replied · 10 September 2025

Thank you so much for the positive comments about Reuben, I will be sure to share this with him! I'm pleased you have had great service. Thank you for sharing. Warm regards, Joe.

5/5

Trustpilot

Jade, solicitors with Miles and Barr, Dover.

Jade, solicitors side of my house sale and whom I was in contact with regularly was incredibly patient, helpful, continuously tried to help me with progression of my needs as I was particularly not good with digital, online communication, but she did anything she could to help me. Miles and Barr, estate agents in Dover, who together with solicitors were just absolutely amazing. I can't thank them enough for their professionalism, kindness and from start meeting Ashley, who was incredible, truly understood my predicament, offered help from himself and his amazing team at Miles and Barr, introduced me to Flori, whom also went beyond her job to help me, truly genuine in all her actions, in more ways than I can describe. I met Emmanuel, again, genuine, thoughtful, professional and always ready to help, and everyone i spoke to on tbe phone, met in the office, I don't want to leave anyone out, as each and every one were amazing, I'm so glad I found Miles and Barr and I can only speak highly of them. Throughout the many years of moving, this is the first time I can genuinely say credit where credit is due, they deserve the best recommendation because the whole team from Jade at solicitors, guiding me throughout the legal side to everyone I met at Miles and Barr Dover, gave me reassurance, professionalism, and a sale to remember them by. Felt like family, always wanting to give their best no matter what situation arose. I truly appreciate each and every one I had the privilege to meet and speak with.

Gulfiye · 7 October 2026

Agent replied · 9 October 2026

Thank you, Gulfiye, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional support and professionalism throughout your house sale. It’s heartwarming to know that you felt like family and received the assistance you needed. We truly appreciate your kind words and recommendation, and we’re here for you whenever you need us

1/5

Google

I have been waiting two and a half years for Miles and Barr to replace a single fence panel at our boundary with a property that they let next door, I offered to do the job for the cost of the fence panel (as it just needs a new one to be slotted into two concrete posts) but they cannot authorise. I’ve spent this whole summer with a 6ft gap in my fence and my pets have had to stay indoors, when we call they tell you that person that deals with lettings is not there and then shortly after you get a text stating that somebody is coming to look at it or to price it. They’ve blamed it on Coronavirus but how did they know about Covid 2 years ago? They are terrible to deal with and have ruined our summer more than lockdown has, as we can’t even sit in our beautiful garden. I bet it will be done immediately when they want new tenants as they’ve told us the current tenants are leaving soon.

Daniel · 30 September 2026

Agent replied · 3 October 2026

Thank you for sharing your experience, Daniel. We sincerely apologise for the delay in replacing your fence panel and understand how frustrating this has been for you and your pets. We strive to provide professional support and clear communication. Please feel free to contact me directly 01843 861202 Option 2 (Jeanette Thompson) to discuss this further and I will assist to resolve this matter efficiently.

3/5

Trustpilot

A fantastic property manager

Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy. Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.

Alison · 22 June 2026

4/5

Trustpilot

Friendly and professional

Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr

Rosemary · 30 September 2026

Agent replied · 2 October 2026

Thank you for sharing your experience, Rosemary. We are glad to hear that our team provided the support and guidance you needed during your complicated property sale. We apologise for any overwhelming information at the start, but we appreciate your recognition of our friendly and professional service. Your recommendation means a lot to us, and we are here to help if you need anything further

5/5

Trustpilot

Miles & Barr Ramsgate are Superb!

Miles & Barr were Superb! My experience with the Ramsgate branch was one of sheer delight. My viewing appointments with Sophia and her colleague were carried out with extreme professionalism and a great deal of friendly, genuine attention. I was thoroughly impressed with Becky, who was exceptional throughout my home purchasing process, helpful, quick to respond and so kind. I would whole-heartedly recommend Miles & Barr to anyone, they were really amazing I would be more than happy to engage with their services in the future.

Friend · 29 September 2026

Agent replied · 30 September 2026

Thank you for sharing your delightful experience with us. We are thrilled to hear that our team provided you with professional support and genuine attention throughout your home purchasing process. It's wonderful to know that you found our service efficient and our local expertise valuable. We look forward to assisting you again in the future

5/5

Trustpilot

Me and my partner dealt with Abigail…

Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳

Queenieb · 4 August 2026

Agent replied · 6 August 2026

Thank you for sharing your experience, Queenieb. We're pleased to hear that Abigail provided excellent communication and support during your move. Our goal is to ensure a smooth process, and it's great to know we achieved that for you. We appreciate your kind words and wish you all the best in your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miles and Barr's Google reviews

Questions about Miles and Barr Kent

How many reviews does Miles and Barr Kent have?

Miles and Barr's Kent office has 1,072 reviews across two platforms: 262 on Google, 810 on Trustpilot (across the whole business).

What is Miles and Barr Kent's rating?

Miles and Barr Kent is rated 4.5 out of 5 across all 1,072 reviews, and 4.5 out of 5 on Google from 262 reviews.

Where is Miles and Barr's Kent office?

Miles and Barr Kent, 125 High Street, Herne Bay, Kent, CT6 5LA.

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