Trusted Agent profile · Kent
Verified
★★★★★
1,072 reviews across 2 platforms
125 High Street, Herne Bay, Kent, CT6 5LA
Miles and Barr's office in Kent, at 125 High Street, is rated 4.5 out of 5 across 1,072 reviews on two platforms, including 262 Google reviews rated 4.5.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
2/5
TrustpilotThey don't want to sell houses!
Estate agents that don't appear to be interested in selling houses! Try to arrange viewings, they take your details and don't bother calling back. Chase them up, they don't bother returning your call. If you're looking to sell your house then I wouldn't put my faith in them if I was you.
4/5
Trustpilotgreat viewing
jake was very informative on the property also took time with me even after i arrived late to the viewing, he also provided tips on how to manage the space in the property. also very prompt with application email
5/5
GoogleWe have been looking for a few months for properties & can honestly say that from start to finish we had a fantastic experience with Miles & Barr. Shelley showed us round a property on Monday & she was AMAZING! So friendly, I felt like I’d …
3/5
TrustpilotGood estate agent but need to improve adverts.
Good estate agent, but they really should learn to spell! A property was described as being in a 'sort after' area. I contacted them about exactly the same error some months ago - they did not reply, & obviously took no notice.This looks very poor, & reflects on their overall standards, in my opinion.
5/5
TrustpilotMiles and Barr help to find a rented property
Miles and Barr have really helped to find me a new property to rent in these hard times. Anna Adamczak(Ramsgate) has helped and supported every step of the way, giving me updates and advice. Thank you so much. Would recommend.
5/5
GoogleFound Miles & barr an exceptional team to work with
Thank you for your kind comments, Carlo. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotLouise Daly what can I say
Louise Daly what can I say, Professional , excellent communication and explained everything as the sale went along. Couldn't find any faults.Thank you
5/5
TrustpilotKatie Powell
Katie Powell did a fantastic job in helping me buy a property in Whitstable, which was successful. I hadn't bought a property for 30+ years, so she helped me through the process and was very understanding. Well done and many thanks
5/5
TrustpilotReally helpful company
Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you
5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
5/5
GoogleMiles & Barr was extremely professional at all times and very responsive to any queries, we started our purchase just as lock down was introduced, so things was a little slower but Lisa Rice from M& B kept me updated and informed on a …
5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
5/5
TrustpilotExcellent service
I have used multiple estate agents but Miles and Barr are head and shoulders above the rest. They provide an HONEST service that is value for money. The staff are willing to go the extra mile and know their stuff. Highly recommend
5/5
GoogleThank you! Right from the moment I was shown this lovely home I was made to feel comfortable felt like I was home already and the contact and care right the way to the end of collecting the keys!! So lovely kind and caring. Supported us and …
5/5
GoogleOverall an outstanding company to deal with with friendly staff who genuinely listen to your needs. I also spoke to their mortgage advisor who was extremely helpful and explored different options for me. I mostly dealt with a lady called Zee who i couldnt fault!
5/5
GoogleI went to Miles and Barr in a bit of a pickle. I needed to move quickly but have never rented before. I had dealt with other local estate agents and have practically been laughed out of the office as a single, part time working mum. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Miles and Barr's Kent office has 1,072 reviews across two platforms: 262 on Google, 810 on Trustpilot (across the whole business).
Miles and Barr Kent is rated 4.5 out of 5 across all 1,072 reviews, and 4.5 out of 5 on Google from 262 reviews.
Miles and Barr Kent, 125 High Street, Herne Bay, Kent, CT6 5LA.
