Trusted Agent profile · Kent
Verified
★★★★★
1,072 reviews across 2 platforms
125 High Street, Herne Bay, Kent, CT6 5LA
Miles and Barr's office in Kent, at 125 High Street, is rated 4.5 out of 5 across 1,072 reviews on two platforms, including 262 Google reviews rated 4.5.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
1/5
TrustpilotWorst experience so far as a tenant.
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Shelley Webster could not have been more amazing. She was there for me every step of the way. Professional, hard working and efficient. Miles and Barr kept me sane through an extremely difficult sale and purchase. Could not recommend them enough.
5/5
GoogleEveryone we dealt with was at Miles & Barr was friendly, helpful and super-efficient. Five stars.
Thank you for your kind comments, Mel. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
1/5
Trustpilothad a viewing booker for today,
had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time
5/5
GoogleAmazing estate agent highly recommend emily very good at her job always helped up out and got everything sorted when it needed to very happy
5/5
GoogleRecieved weekly calls for updates on the case progression which were wonderful to put my mind at ease that the purchase was going as expected
5/5
TrustpilotNever did I feel I was anything but a…
Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.
5/5
TrustpilotProfessional, but personable service.
We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!
5/5
TrustpilotExcellent service throughout
Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
5/5
TrustpilotProfessional and persistent
Deal office and Shelley in particular was helpful in securing our new home, it was a difficult transaction at times but with persistence we managed between us to get the solicitors moving and finally got the deal over the line. Very happy in our new home. Highly recommended.
5/5
TrustpilotMiles & Barr Magic
we have bought,sold,and rented out through Miles& Barr over the years, and they have all been outstanding in all aspects.Always friendly, attentive, and prompt in comunicating.Keep up the good work lads & lasses
5/5
TrustpilotAmanda Tuner of Miles & Barr Thanet
Amanda Tuner of Miles & Barr Thanet, is 5* plus for being very helpful & addressing any of your needs. i would 100 % recommend her.
5/5
TrustpilotAmanda Watson @ Miles & Barr is…
Amanda Watson @ Miles & Barr is fantastic, it's so refreshing to deal with a Credit Controller who is well informed, helpful and efficient. In two brief phone calls with Amanda, she has resolved a situation that has been ongoing for several months. Amanda, I really appreciate your assistance. Kind regards, Richard Nash
5/5
TrustpilotProfessional Service
An excellent service from Miles and Barr Canterbury all the way through from initial meeting and valuation by Aliyah to pre-exchange consultation and guidance from Rebecca
5/5
TrustpilotBrilliant service!
I had a lot of difficulties communicating with the letting agents from other agencies. Miles & Barr however was able to arrange viewings and submit applications within the hour. Kerrie especially helped me liaison with the landlord quickly and efficiently, so that all parties were happy with the contract. Brilliant service!
5/5
TrustpilotAlways excellent service
Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.
1/5
Trustpilot🤢🤢
The service costume from this agency is disgusting! Them always say "we will call you shortly" and no one call us back, we already call more the 100 times this agency for different property and after one month we still without house!!!
5/5
TrustpilotGoing the extra mile!
Having recently brought and sold properties through Miles and Barr, I have been impressed throughout by the service given by all. In particular, Gabriel, who went above and beyond and Emily, who made the progression of the sale run smoothly, receiving praise from my solicitor. Thanks again .
5/5
GoogleI’ve been looking for a place to rent for a matter of months now and it was becoming urgent , thankfully Shelley Albon from miles and bar took the time to seek out a property for me and got me a viewing quickly which has resulted In me …
1/5
TrustpilotEthan from deal branch!
Had Ethan from deal branch come out to a valuation, he came across very sexist and quite abrupt. I won’t be selling my house with miles and barr because of my experience and will not be recommending in the future.
4/5
TrustpilotPraise for Emily Stickler
Praise for Emily Stickler, who had to work particularly hard during what should have been a relatively simple purchase! She was very patient and understanding, and kept things going with her negotiating skills when it appeared that the plug was going to be pulled! Thank you
5/5
Trustpilotgreat service from M&B and special thanks to Rebecca Gravener
Very efficient service viewings were arranged quickly we were well informed of all offers and once an offer had been accepted the process ran smoothly with Miles & Barr communicating regularly with both us the buyers and solicitors which enable the sale to complete quickly
5/5
GoogleAmazing service. Couldn’t fault them! They made our move so enjoyable and quick. Will be using them again in the future.
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