Trusted Agent profile

Hamptons reviews

4.9

★★★★★ Excellent

130 reviews across 1 platform

18-20 London Road, Tunbridge Wells, Kent TN1 1DA

Hamptons's Kent office at 18-20 London Road is rated 4.9 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

130

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

Olivia at Hamptons was simply wonderful. From finding and viewing the properties to securing us with the best one and helping the process as we went through, made it stress free and a delight to work with her and the team. Thank you so much for our new home ☺️

Scott · 3 October 2024

Agent replied · 24 October 2024

Thank you for your positive feedback of Hamptons Estate and Letting Agents Tunbridge Wells. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

Emma and all the property manage team from Hampton are extremely supportive. Fluent communication, effective work made things easier. I would definitely recommend Hampton.

Nicole · 22 June 2023

Agent replied · 21 June 2024

Thank you for your review Nicole. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Excellent Deborah Hancock Worked for us with proactivity, flare, professionalism and determination. I have nothing but praise and this coming from an ex director of an Estate Agency business. I have already recommended her services at Hamptons to other potential clients in the locale. I also experienced a very friendly and reliable response from Emma Johnson in Lettings and would certainly use Hamptons in the future should the situation arise. Roz Broad

Rosie · 22 June 2023

Agent replied · 21 June 2024

Thank you for your positive feedback of Hamptons Estate Agents Tunbridge Wells. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

We have just bought a house through Hamptons and the service that we have received over the past few months from Deborah Hancock has been absolutely fantastic! Estate Agents don't always have the best reputation but Deborah has totally blown that out of the water and shown us the difference that a pro-active, efficient and helpful Estate Agent can make to a house buying experience. She has progressed the sale every step of the way and kept in touch with our solicitor, ourselves, our vendor and the other agents in the chain fantastically. Our own agent was entirely useless in comparison so we know who we'll be contacting if we ever decide to sell our new dream house. Thank you Deborah, you've been GREAT!

Anita · 23 June 2017

5/5

Google

We chose Hamptons because of James Cairns calm and realistic valuation of our house, his local knowledge was invaluable. We cannot praise James and his team highly enough, their attention to detail and professionalism was made even more obvious when we were viewing houses through other Agents. They took the trouble to learn about our very old house and we left everything to them. Debbie, Carla and Deborah were amazing when we were away, and they did everything for us, often walking around the extensive grounds in torrential rain. Debbie Cobbold (our Negotiator) really did a fantastic job in a very challenging situation and we are eternally grateful; she really did 'go the extra mile'. We would recommend Hamptons to anyone wanting professionalism with the personal touch.

Auriol · 24 June 2015

5/5

Google

Fiona Bradfield and the team at Hamptons provided fantastic customer service while I was hunting for a house to rent. Her professionalism and friendliness made house hunting a pleasure instead of a chore, and she was so helpful, even showing me a property that was yet to come on the market. I wish more landlords would use Hamptons to market their houses, it would make life so much easier for the tenants! Thanks Fiona, I look forward to house hunting again next year.

Rebecca · 24 June 2015

5/5

Google

Looking for a house with very limited time and specific needs, we found Hamptons not only were willing to show us all that was on offer , but when we clarified what we did and didn't want, after a few viewings, they then went the extra mile to dig into their resources and found a property that wasn't even on the market at the time - and it was the perfect fit. It showed us that they were not "just another" estate agent but an agent who thought hard and long on which property would work - and it did . The follow through and support during the buying process was clear and helpful and very professional but not pressurised. Thank you Deborah!

Nick · 24 June 2014

5/5

Google

I have used Hamptons for many years since becoming an accidental landlord! I live an hour away and I rely on them to keep me abreast of changes in the law, gas and electricity checks and all the details that might pass me by. The team go above and beyond the call of duty.

Claire · 22 April 2024

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Claire. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I have been working with the lettings team at Hamptons for around 4 years now and have always been really pleased with their services. Emma J , Fee, Livy, Bailey & Emma M are all very professional, knowledgeable, friendly and genuinely care about doing a great job for every client.

Radiolamb · 22 April 2024

Agent replied · 21 June 2024

Hi, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

As a tenant at Norman Road tunbridge wells, managed by Emma Martin from Hamptons Property Management, I can’t say enough positive things about my experience with Emma, quick to respond, quick to act. It’s like having a property management genie. 5star

Rilwan · 21 August 2024

Agent replied · 23 August 2024

Thank you for taking the time to leave us a review Rilwan. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Both my wife and I cannot recommend Hamptons Lettings highly enough. They were professional, supportive, efficient and provided an outstanding service. What we thought would be a lengthy process to secure a beautiful cottage for us, they completed this in a matter of weeks.

Shane · 22 April 2024

Agent replied · 21 June 2024

Hi Shane! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Emma and Fiona are always helpful. Thank you very much. Very professional and friendly. Highly recommended. Mary Pace

Mary · 15 May 2025

Agent replied · 26 May 2025

Thank you so much for your kind words, Mary! We are delighted to hear that Emma and Fiona have provided you with exceptional service. Our team prides ourselves on being professional and friendly to ensure the best experience for our customers. Your recommendation means the world to us! Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

Have been seeking advice and guidance about my next property move. Hamptons have been so helpful in terms of answering my many questions and making me have confidence to make the right decision. Would highly recommend

Jennifer · 22 April 2024

Agent replied · 21 June 2024

Thank you for taking the time to leave us a review Jennifer. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I have always been very pleased with the service hamptons has provided, having had several agents and rate them very highly.

Evita · 24 October 2024

Agent replied · 12 November 2024

Thank you for your review Evita. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Fantastic experience with Hamptons - good people to work with, things happen quickly, process is very clear and easy to work with. Would highly recommend

Freddie · 22 May 2024

Agent replied · 21 June 2024

Thank you for the great feedback Freddie. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!

5/5

Google

I have worked with the letting team at Hamptons since 2018. They have always been very reliable and have a great standard of care.

P · 22 April 2024

Agent replied · 21 June 2024

Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

A very good experience dealing with Bailey King at Hampton's, an enthusisatic, professional and polite young man.

Russell · 22 August 2024

Agent replied · 23 August 2024

Thank you for the great feedback Russell. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!

5/5

Google

Andrew and his team were very fast,efficient and friendly during the selling our house. But most importantly gave very good and sound advice throughout the process, and final negotiations. We are delighted at the results and were amazed at the speed Hamptons worked.

Chris · 24 June 2014

5/5

Google

Thank you for all your support and help over this last year.

Angela · 9 August 2024

Agent replied · 23 August 2024

Thank you for your review Angela. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

A great experience as we purchased our dream home. The team were excellent from start to finish. Initial discussions, viewings and then the sale progression. Many Thanks to all!

Richard · 22 June 2023

Agent replied · 21 June 2024

Hi Richard, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!

5/5

Google

Each and every member of the Hamptons Lettings team is super efficient and very approachable making it possible to quickly build a friendly working relationship. We bought our first buy-to-let investment some five years ago and have relied on their expertise from the very beginning. As a retired couple Marion and I have been happy to to take care of the overall management of the property but have put our trust in our 'friends' at Hamptons to secure the tenant and in that role they have excelled. So it's a big round of applause for Emma, Mark, Fee, Shelly and Harriet.

Tony · 23 June 2018

5/5

Google

Was most definitely the right choice of Agent for us - efficient, professional, personable. Our house sale was a very smooth process, in no small part because both ourselves and our Buyer really trusted the team at Hamptons. The advice we were given was sound, and I'm sure they'd be our first port of call if we move again.

Mel · 24 June 2014

5/5

Google

A difficult chain, full of problems that, with a lesser agent, would have caused the chain to collapse. Deborah found us our dream home in a very popular village. We feel so lucky to have snapped this house up thanks to her help, guidance and dedication to the sale.

David · 23 June 2016

5/5

Google

Excellent customer service and communication How every agent should be

Dave · 23 June 2019

Agent replied · 21 June 2024

Thank you for leaving us a review Dave. We are delighted to receive your feedback and look forward to sharing your review with the team. Thank you again.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's Kent office has 130 reviews across 1 platform: 130 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.9 out of 5 across all 130 reviews, and 4.9 out of 5 on Google from 130 reviews, checked 9 October 2026.

Where is Hamptons's Kent office?

Hamptons, 18-20 London Road, Tunbridge Wells, Kent TN1 1DA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.