Trusted Agent profile

Hamptons reviews

4.9

★★★★★ Excellent

130 reviews across 1 platform

18-20 London Road, Tunbridge Wells, Kent TN1 1DA

Hamptons's Kent office at 18-20 London Road is rated 4.9 out of 5 across 130 reviews on 1 platform, including 130 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

130

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

Hamptons have been managing my first rental property and I couldn't be more pleased with their service. From the valuation to the management of the property, their service has been very smooth and professional. Would highly recommend Emma, Nikki and their team, especially Kiara who guided me through the whole process. She was always easy to reach when I had a query, and was proactive with getting everything set up for the tenancy! Looking forward to continuing to work with them and can't recommend Hamptons enough!

Kalyani · 11 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are delighted to hear that you are pleased with our service and that Kiara was helpful throughout the process. We strive to provide smooth and professional management for all of our clients. We look forward to continuing to work with you and appreciate the recommendation! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We had excellent service from Hamptons. They were very efficient and helpful. Steve was our main contact & he was great, always available or quick to respond if he was out. In a slow market it was very reassuring to have such professional help. Andrew and Chris were also great and I must give a special mention to Deborah. She stepped in at the last minute as Steve was on holiday and finalised the deal. We will definitely recommend Hamptons.

Neil · 28 November 2025

Agent replied · 12 December 2025

Thank you so much for the wonderful review! We are thrilled to hear that our team, especially Steve, Andrew, Chris, and Deborah, provided you with excellent service during a slow market. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We recently rented a flat through Ben at Hamptons and had an amazing experience from start to finish. As an overseas tenant, we truly appreciated Ben’s prompt and clear communication throughout the process. He was incredibly patient, thorough in explaining every detail, and guided us seamlessly through each step. Thanks to his efficiency, everything was settled smoothly. We also want to extend our thanks to Nikki and the property management team, who were equally helpful and responsive in resolving maintenance issues swiftly. Their professionalism and support made the entire experience stress-free. We’re absolutely delighted with the service from Hamptons and wouldn’t hesitate to recommend them to our friends.

Chan · 12 November 2025

Agent replied · 12 December 2025

Thank you for your wonderful review! We're so glad that Ben and our property management team were able to provide you with a stress-free and seamless rental experience. Your satisfaction is our top priority and we truly appreciate your recommendation to your friends. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thrilled to meet a member of the Hamptons letting team and initial contact from Olivia. From the outset felt comfortable and clearly communicated with. Gratitude for your friendly professionalism, simple, factual, so commendable. Even from the initial point of walking into your office and signing up with my letting needs; I felt very valued. Also, being kept in touch with was really admirable and impressive. The professionalism and welcoming attitude in the office gave me confidence, and I felt listened to. I have recommended Olivia at Hamptons to a friend and colleague who be shortly looking for properties. Commendable and recommendable!

Kathryn · 9 September 2025

Agent replied · 23 September 2025

Thank you so much for your kind words and for choosing Hamptons. We are thrilled to hear that you had a positive experience with our team, especially with Olivia. Our goal is to provide a simple and professional service, and we are glad that we were able to make you feel valued and listened to. We truly appreciate your recommendation to your friend and colleague. Thank you for making us commendable and recommendable! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a great experience with Hamptons Property Management. The overall service has been professional, responsive, and reliable. A special mention to Nikki Cullen, who is our property manager, She is always prompt, takes care of issues efficiently, and keeps track of everything until it’s fully resolved. Highly recommend Hamptons and Nikki Cullen for their great service!

Mahesh · 19 March 2026

Agent replied · 16 April 2026

Thank you for the glowing review! We're so happy to hear that you had a great experience with our team, especially with Nikki as your property manager. We pride ourselves on providing prompt, efficient, and reliable service and we're glad that we were able to meet your expectations. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My partner and I had a fantastic experience with the Hamptons team. Kiara was extremely efficient, always providing clear answers and prompt support to all of our queries. The entire process was smooth and well-managed. We highly recommend the Hamptons team and absolutely love our new home!

Erika · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled to hear about your positive experience with the Hamptons team and that you love your new home! Our goal is to always provide efficient and prompt support to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Ben and Kiara were incredibly helpful during our search for our new home. Both Ben and Kiara were super responsive in communications throughout the process and always provided insightful guidance and clear instructions. We appreciated their support enormously and would not hesitate to recommend Hamptons for supporting one’s house move.

Vanessa · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! Ben and Kiara are dedicated to providing exceptional service and we're thrilled to hear they were able to make your home search experience a smooth and positive one. We're always here to support you in your house move. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have completed our move into our dream house in Crowborough thanks to Ben from Hamptons. Ben helped through the whole process with professionalism, constant updates and a huge amount of charm. He went out of his way to ensure we secured our English mansion. We cannot speak highly enough about our experience. We want the thank Ben and team in making this dream move possible.

Chris · 2 September 2025

Agent replied · 23 September 2025

Thank you so much for your kind words! We're thrilled that Ben and our team at Hamptons were able to help make your dream move to Crowborough a reality. We truly appreciate your business and wish you all the best in your new English mansion. Congratulations! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Wonderful experience with the lettings team. They have been friendly and incredibly helpful throughout. Particular thanks to Olivia and Emma who were particularly patient and understanding, managing to seamlessly sort out various complications for us at each stage. Can thoroughly recommend.

Thomas · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for the kind words! Our team strives to provide top-notch customer service, and we're glad that Olivia and Emma were able to assist you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Super fast to respond, not just on first enquiry. Followed up and did what they said they would do. Everyone encountered was super helpful, going out of their way to help. Thank you Ben and team!

Charlene · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your positive review! We pride ourselves on providing speedy and reliable service, and we are thrilled to hear that you had a great experience with our team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Thank you to Olivia and the whole lettings team for having been so helpful and supportive in finding us a place to rent. Olivia showed us around again and again this year and was so patient and kind and always let us know about new properties which was great and made the whole house hunting process less stressful. Also the rest of the team is very friendly and professional. We would recommend them 100% and a huge thank you to them. C.Mistry

Cecile · 1 January 2025

Agent replied · 8 January 2025

Thank you for your wonderful review Cecile. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

We rent our property through Hamptons and work with a fantastic Property Manager Nikki Cullen - She has made the whole experience of being first time landlords so easy and stress free. Thank you Nikki!

Amanda · 16 March 2026

Agent replied · 12 December 2025

Thank you for your kind words! We're thrilled to hear that Nikki has provided such excellent service and made your experience as first-time landlords stress-free. We appreciate your trust in us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We were looking for a 5+ bedroom plus office property and struggling to find one that met our needs. Hamptons took it upon themselves to "properly" assist and faultlessly arranged numerous viewings and second viewings in a very professional manner. Overall, the experience with Hamptons was excellent. I dealt with Bailey King throughout the process and he kept me updated throughout the entire time and was by far the best agent that I have ever dealt with. My previous local agent could learn lessons from Hamptons on how to treat people as I will now stick with Hamptons following this experience. This is how it is should be done! I wouldn't bother with other estate agents in Tonbridge & T/Wells, Hamptons are better!!! I can say this through sufficient experience... Well done Bailey & thank you.

James · 23 October 2024

Agent replied · 24 October 2024

Hi James, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

My experience with Olivia Meredith in the Lettings Department was absolutely first class! Olivia actually listened to what our requirements were and always kept us updated of suitable properties which were due to come on the market. I can …

Stephanie · 16 January 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are so glad to hear that Olivia provided you with a first-class experience in our Lettings Department. Our team takes pride in listening to our clients' needs and keeping them updated on available … More

5/5

Google

Working with the lettings team at Hamptons is a real pleasure. They are all friendly, efficient and very professional. They are very organised and always communicate with us so if there are any updates or changes we are always informed. We only ever hear good feedback from tenants and landlords about them. Also a big thanks to Stephanie Schrevel who is so organised and always gives us the relevant information we need. Thank you!

Sarah · 5 December 2024

Agent replied · 21 June 2024

Thank you for the great feedback Sarah. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Tunbridge Wells was exceptional. The team will be pleased to read your review!

5/5

Google

Having recently sold via Hamptons, I wanted to thank the entire team for their support which was first class. Our senior sales consultant Stephen was incredibly responsive and answered any number of queries with professionalism and patience. Cannot recommend highly enough.

Bryan · 28 November 2025

Agent replied · 12 December 2025

We are so grateful for your kind words! Our team at Hamptons strives to provide top-notch support and we are thrilled to hear that Stephen exceeded your expectations. Thank you for your recommendation, it means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Our rental bid was dealt with by the fantastic Olivia who did all she could to help us secure the property, and we could not be more pleased with her and the help she provided. I definitely recommend Hampton’s and Olivia and would happily use their services again in future

Ben · 24 August 2025

Agent replied · 23 September 2025

Thank you so much for your kind words! We are thrilled to hear that Olivia provided you with excellent service and helped you secure your rental bid. Our team at Hampton's is dedicated to making our customers' experiences smooth and successful. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Nikki Cullen has been our property Manager for several months now. Nikki is proactive, a good communicator and has created a seamless conduit with the Tenant

Stephen · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled to hear that Nikki has been providing you with exceptional service as your property manager. We strive to create a seamless and proactive experience for all our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Olivia was absolutely amazing and a breath of fresh air. She was really easy to talk to and understood our needs straight away. We had so many negative experiences with other agents prior to meeting Olivia. Everything she said she would do she did, and she did it straight away. I would highly recommend Hamptons simply because of our interaction with Olivia, and absolute credit to the company. Bravo 👏

Joe · 1 December 2024

Agent replied · 8 December 2024

Hi Joe, we are delighted that you enlisted Hamptons Estate and Letting Agents Tunbridge Wells and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

5/5

Google

We had a great experience with Hamptons. Olivia was helpful, efficient and concise - which is refreshing considering how overwhelming some agents can be. She made the whole process of renting quick and simple. Thank you!

Studio · 5 December 2025

Agent replied · 12 December 2025

Thank you for the fantastic review! It's always our goal to make the renting process easy and stress-free. We're thrilled to hear that Olivia provided such excellent service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We recently sold a flat with Stephen and Amy from Hamptons. Despite a slow start due to property market uncertainty we got it over the line! Special thanks to Amy for really driving the process and ensuring a successful sale. Thank you also to Stephen for all his help in the aftermath of the sale with Keys etc.

Anthony · 16 February 2026

5/5

Google

This is the second time we’ve used Hamptons to sell a house. We wouldn’t go anywhere else. Andrew, Steve and Chris provided us with exceptional service yet again. The team know the local property market inside out, and have a wealth of useful advice for anyone selling or buying in the area. We were supported throughout the sale process and one of the team was always available to speak to when needed. Thank you again for aiding with the smooth selling process of our house and making it as stress free as possible. Would highly recommend!

Sonja · 13 October 2025

Agent replied · 12 December 2025

Thank you for your trust and loyalty in Hamptons! We are thrilled to have provided you with exceptional service for the second time. Our team takes pride in their local expertise and we are delighted to have made the selling process stress-free for you. Thank you for recommending us, it means the world to us!

5/5

Google

We recently bought and sold through Hamptons, and we couldn’t have asked for a better experience. Chris, Andrew and the wider team were absolutely brilliant from start to finish. They kept us fully informed throughout the process, offered valuable support and advice, and most importantly built real trust along the way. Their professionalism combined with a personal touch made the whole journey smooth and reassuring. We would wholeheartedly recommend Hamptons to anyone considering buying or selling, they truly go above and beyond.

M · 13 October 2025

Agent replied · 12 December 2025

Thank you for choosing Hamptons for your buying and selling journey! We're thrilled to hear that Chris, Andrew, and our team provided a truly exceptional experience. Your trust and satisfaction mean the world to us. Congratulations on your successful transaction and thank you for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I cannot recommend Nikki and Bailey at Hamptons enough. From start to finish, they provided outstanding service. Bailey was incredibly proactive, always eager to assist with our requests and even arranged an additional viewing at short notice, which was greatly appreciated. Nikki was equally fantastic, swiftly handling any small issues and efficiently managing all the "bits and bobs" that came up. No fluff, no empty promises - just proper, 'get-it-done' service. Together, they made our experience with Hamptons in Kent truly excellent!

Fred · 26 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's Kent office has 130 reviews across 1 platform: 130 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.9 out of 5 across all 130 reviews, and 4.9 out of 5 on Google from 130 reviews, checked 9 October 2026.

Where is Hamptons's Kent office?

Hamptons, 18-20 London Road, Tunbridge Wells, Kent TN1 1DA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.