Trusted Agent profile · Kensington and Chelsea
★★★★★
502 reviews across 2 platforms
90 Old Brompton Road, London, SW7 3LQ, Kensington and Chelsea, SW7 3LQ
Strutt & Parker's office in Kensington and Chelsea, at 90 Old Brompton Road, is rated 4.5 out of 5 across 502 reviews on two platforms, including 59 Google reviews rated 5.0.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have bought and sold property in a…
We have bought and sold property in a number of different countries, but it's a while since we bought in London. Even though Sarah was acting for the vendor, she was extremely helpful to us throughout the entire process, making valuable introductions to local experts and contractors.
5/5
GoogleCelia Barkshire from the South Kensington team was a total joy to work with in our search for our dream home - from day one she went above and beyond. She understood our needs instantly and communicated brilliantly. We are so grateful for her help and would highly recommend her.
Thank you, Jasmine, for your wonderful feedback! We're thrilled to hear that Celia provided you with such exceptional support in your search for your dream home. Your recommendation means a lot to us and reflects our commitment to customer-centric service and reliability. Kind regards, Strutt & Parker
5/5
TrustpilotRecently completed on a house marketed…
Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.
5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
5/5
TrustpilotWe felt we were kept informed
We felt we were kept informed, with a straight bat. Edward Church rang us spontaneously on several occasions when we were confused as to the vendors intent, and kept the deal rolling along. Generous with advice and professional.
5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
5/5
TrustpilotNo nonsense approach
We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could. Whether it be show clients round, pick up keys, or give advice. The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps. I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.
5/5
GoogleOur experience at letting a property through Strutt&Parker South Kensington office has been brilliant. Ajay Patel was fast, professional and helped us in all steps . He is running a very dynamic team with excellent communication skills, …
5/5
GoogleI found this office superb from start to finish. Agne and her team have been excellent in a challenging market. Very professional and good communication at all hours of night and day. I recommend using this office to anyone thinking of instructing an agent in the area. A satisfied seller.
5/5
GoogleI recently used Harry Parson from the South Ken office for a potential house purchase. Harry’s keen attention to detail and professionalism made the experience very enjoyable and I shall be sure to use Harry again.
Thank you, Spencer, for your wonderful review! We're thrilled to hear that Harry's keen attention to detail and professionalism made your house purchase experience enjoyable. We look forward to providing you with the same reliable and customer-centric service in the future. Kind regards, Strutt & Parker
5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
5/5
GoogleAgne Karuzaite was extremely professional and with her expertise guided us to find the best property for my family and I. We highly recommend Agne and her team.
Hi Francesca, thanks very much for your review. We're glad Agne and the team were able to support you throughout the process. Best wishes, Strutt & Parker
5/5
GoogleRachael has such a kind and genuine soul - felt very well looked after and understood. She was very involved and attentive to my needs. Really nailing the options, the experience, the lot.
Thank you, Ami, for your wonderful review! We're thrilled to hear that Rachael's kind and genuine support made you feel well looked after and understood. Your feedback inspires us to continue providing reliable and customer-centric service, and we look forward to welcoming you back soon! Kind regards, Strutt & Parker
5/5
GoogleRosie Carter is one of the best negotiators I have ever dealt with and is a credit to Strutt and Parker South Kensington. I always felt she had our best interests at heart and was thoroughly professional in all aspects regarding the sale of our flat in Onslow Gardens. Thank you Rosie.
Hi Ian, thank you so much for your positive feedback. We're glad Rosie was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
GoogleOutstanding Team who will exceed your expectation and beat the toughest challenges. Emily was very organized and gathered all the requirements to make the choice easier and within the same line we are looking forward having. Marianna did an outstanding job resolving super swiftly any obstacles and orchestrating the whole deal. AWESOME achievement to make the impossible done in record time. We would highly recommend this dream team for everybody.
5/5
GoogleEd Bensted was super efficient and helpful in what was a complicated purchase due to various quirks (legal and commercial) with the flat that we were buying. His knowledge of the property market, contacts within the industry and overall professionalism really made this deal happen. It could have so easily fallen through in less experienced hands.
5/5
GoogleI had an excellent experience with the South Ken estate agents, a very knowledgable and helpful team. Particularly grateful to Celia Berkshire who was super efficient, communicative and consistently lovely to work with.
Thank you, Rose, for your wonderful feedback! We're thrilled to hear you had an excellent experience with our customer-centric team, especially with Celia Berkshire, who is indeed a reliable and trustworthy member. We appreciate your kind words and look forward to supporting you again in the future! Kind regards, Strutt & Parker
5/5
GoogleAbsolute pleasure dealing with Harry P at Strutt and Parker. Made the whole process flow effortlessly from start to finish. Will absolutely work with him and the team again. Danny
Thank you, Danny, for your wonderful review! We're thrilled to hear that working with Harry made the whole process flow effortlessly for you. Your trust in our service means a lot, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
5/5
TrustpilotExcellent communication
I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.
5/5
GoogleI had a great experience with Strutt and Parker when selling my flat in Onslow gardens. My agent Edward Bensted was wonderful to work with and did a great job of navigating me through the difficult and sometimes stressful sales process. I’d 100% recommend Ed and Strutt and Parker to family and friends.
5/5
TrustpilotS&P- A highly professional, efficient agency.
I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.
5/5
GoogleEdward Bensted recently helped me with a search, he’s incredibly knowledgeable and easy to deal with. I would highly recommend to anyone looking to buy or sell in the area.
Thank you, Fred, for your wonderful review! We're thrilled to hear that Edward provided you with knowledgeable and reliable support during your search. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
5/5
GoogleThe sale of our flat was long and complicated. Without the help of Agne Karuzaite, I don't think we would have reached the end. She was excellent all the way to the finish and I'm so grateful for her work, expertise and calm demeanour throughout. Thank you Agne!
5/5
GoogleI had a great experience with Strutt & Parker. A very friendly, knowledgeable and helpful team. Rachael in particular was professional, efficient and communicative. Highly recommend!
Thank you, Elisha, for your fantastic review! We're delighted to hear you had a great experience with our friendly and knowledgeable team, especially Rachael, who embodies our commitment to customer-centric service. Your high recommendation truly reflects our dedication to providing reliable and trustworthy support, and we look forward to welcoming you back soon! Kind regards, Strutt & Parker
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