Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOne does not normally take to leave a review but I’ve worked with many estate agents across London, and Harry and Ed at Strutt & Parker South Kensington truly stand out. They’re professional, proactive, and genuinely understand the nuances of the local market. Communication is always clear and efficient - they keep the process smooth for all parties and handle negotiations with integrity and skill.
Most importantly, they go beyond the transactional side of the job - they care about finding the right fit for both buyer and seller. It’s always a pleasure collaborating with them, and I wouldn’t hesitate to recommend Harry and Ed to any client looking for a first-class team in South Kensington.
Max · 16 December 2025
Agent replied · 16 April 2026
Max, thank you for your wonderful review! We're thrilled to hear that Harry and Ed provided you with professional and proactive service while genuinely caring about finding the right fit for both buyers and sellers. Your feedback highlights our commitment to being customer-centric and trustworthy, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleI recently worked with Harry Parson on behalf of a client, and I can honestly say his professionalism and dedication were exceptional from start to finish. Harry’s communication was clear, timely, and proactive - he always kept things moving and made the process seamless for both sides.
He has an excellent understanding of the market and was instrumental in securing the right property for my client, going above and beyond to ensure every detail was handled with care. It’s a real pleasure to work with an agent who combines integrity, market knowledge, and genuine enthusiasm for what he does.
I look forward to working with Harry again and wouldn’t hesitate to recommend him to anyone buying or selling in the area.
Nico · 16 November 2025
Agent replied · 16 April 2026
Thank you, Nico, for your wonderful feedback about Harry. We're thrilled to hear that his professionalism, clear communication, and market knowledge made the process seamless for your client. Your recommendation means a lot to us, and we look forward to supporting you again in the future with our reliable service. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleJF.
Harry Parson was very attentive and took the time to really understand the uniqueness of our property to sell. His diligence and sensitivity around arranging viewings and communication were excellent. He selected buyers carefully and managed the entire process from offer to completion professionally and commercially.
He is a highly competent agent.
James · 16 January 2026
Agent replied · 16 April 2026
Thank you, James, for your wonderful review! We're thrilled to hear that Harry's customer-centric approach and attention to detail made your selling experience so positive. Your trust in our reliable service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotOutstanding in all aspects of selling a house!
Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.
Victoria · 14 February 2026
★★★★★ 5/5
TrustpilotThank you Lauren!
Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.
Hugo · 26 August 2026
★★★★★ 5/5
GoogleRachael Day has been incredibly professional, communicative and positive in all my interactions with her - so passionate and high energy! She is clearly very experienced and brings valuable perspective from her time working in the Australian market as well. Would highly recommend working with her for any estate agent needs.
Claire · 13 December 2025
Agent replied · 16 April 2026
Thank you, Claire, for your wonderful feedback! We're thrilled to hear that Rachael's professionalism, communication, and passion made such a positive impact on your experience. Your recommendation means a lot to us, and we look forward to supporting you with any estate agent needs in the future. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleWe were very pleased with our agent Rachael helping us get our London apartment. We were the client from hell (ha ha not really) showing up late, not knowing stuff that anyone would know, but Rachael was untroubled and guided us along with perfect patience and professionalism.
Kevin · 16 November 2025
Agent replied · 16 April 2026
Thank you, Kevin, for your wonderful review! We're thrilled to hear that Rachael provided you with such patient and professional support while helping you find your London apartment. Your kind words about our service mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotEdward Thomson of Strutt and Parker is…
Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!
Gary · 3 November 2025
★★★★★ 5/5
GoogleCan’t recommend Rachael enough! So thoughtful, proactive and kind at every step In the process of finding a place. Couldn’t have been happier with the place she found and how simple she made it. Only person I’d go to in the future.
Monique · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Monique! We're thrilled to hear that Rachael's thoughtful and proactive support made your search for a place so simple and enjoyable. Your trust in our service means the world to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleI have had many enjoyable experiences with Strutt and Parker and in particular Harry Parson. Harry never fails to deliver the highest standard to whatever he is doing and it made the process of purchasing a flat in Cornwall Gardens Court far less stressful. Would highly recommend.
Adam · 16 October 2025
Agent replied · 16 April 2026
Thank you, Adam, for your wonderful review! We're thrilled to hear that Harry provided you with the highest standard of service and made your experience of purchasing a flat in Cornwall Gardens Court much less stressful. Your recommendation … More
★★★★★ 5/5
GoogleVery positive experience with S&P - Rachael was really helpful and knowledgeable about the property. Assisted with all my follow up questions, including going back to the property to take measurements.
Sophie · 16 February 2026
Agent replied · 16 April 2026
Thank you, Sophie, for your wonderful review! We're thrilled to hear that you had a very positive experience with S&P and that Rachael provided you with reliable support and quality service. Your feedback means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleThe team in South Kensington provided a great experience. A big thank you to Celia Barkshire who understood my brief, arranged relevant viewings and gave honest, practical advice on each property - made a stressful process very manageable!
Freddie · 16 November 2025
Agent replied · 16 April 2026
Thank you, Freddie, for your wonderful review! We're thrilled to hear that Celia provided you with a customer-centric experience, offering honest and practical advice that made the process manageable. Your feedback means a lot to us and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleHarry Parson at Strutt & Parker South Kensington was great to work with. He's professional, a pleasure to communicate with, and kept everything running smoothly. I would definitely recommend him to friends, family and colleagues.
Verity · 16 November 2025
Agent replied · 16 April 2026
Thank you, Verity, for your wonderful review! We're thrilled to hear that Harry provided you with professional and reliable service while keeping everything running smoothly. Your recommendation means a lot to us, and we look forward to supporting you and your friends in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleStrutt & Parker, South Ken, were professional, helpful and consistently attentive throughout. I dealt with Harry, who made the whole process smooth, efficient and fuss-free. Thank you.
Mark · 16 January 2026
Agent replied · 16 April 2026
Thank you, Mark, for your wonderful review. We're thrilled to hear that Harry provided you with professional, helpful, and attentive service, making the process smooth. Your feedback is a testament to our commitment to quality and customer-centric support, and we look forward to assisting you again in the future. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleEmily Bond was the agent that took care of me. She was attentive to my search criteria and as I was visiting a property and chatting with her she spontaneously said that she may have something for me that came on the market that very same day. We went directly and it was exactly what I was looking for. She put a lot of effort in to letting me see the house several times and even when it was late during the day after agency closing hours. That’s the kind of service I really appreciate. She was always on time and always available. A real pleasure to work with as a client. Also as several people had put in offers for the house I feel Emily pushed hard to get me through the finish line. Highly recommended.
Sébastien · 27 February 2024
Agent replied · 24 October 2024
Hi Sebastien, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Emily. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleI recently had the pleasure of working with Edward Bensted on behalf of a client, and I was thoroughly impressed by his exceptional professionalism and expertise. His communication was outstanding and he is incredibly proactive, making the entire process smooth and efficient. Edward’s in-depth knowledge and attention to detail were invaluable, and he is, without question, one of the most outstanding agents I’ve had the opportunity to work with. I look forward to working with Edward again, a real credit to Strutt & Parker.
Immi · 16 November 2025
Agent replied · 16 April 2026
Thank you, Immi, for your wonderful feedback about Edward. We are thrilled to hear that his exceptional professionalism, outstanding communication, and proactive approach made your experience smooth and efficient. Your kind words about his expertise and attention to detail truly reflect our commitment to providing reliable and customer-centric service, and we look forward to working with you again soon. Kind regards, Strutt & Parker
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
★★★★★ 5/5
GoogleMy partner and I worked with Rachel Day at the South Kensington branch and we couldn’t be happier with our experience and her efficiency. We described what we wanted and instead of flooding us with unsuitable choices and pressuring us to …
A · 16 July 2025
Agent replied · 9 August 2025
Good afternoon, thank you for your support! We will pass on your kind words to the team.
Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotAs solicitor we had a good experience
I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.
Robert · 9 October 2025
★★★★★ 5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.
Laic · 3 July 2025
★★★★★ 5/5
TrustpilotWe bought a house from Strutt and…
We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.
Karen · 2 September 2025
★★★★★ 5/5
TrustpilotGoing the extra mile for their customers
I cannot recommend Andrew Sartain at the Newbury office highly enough. Communication, understanding and support were excellent. And when completion was due so near to Christmas, he kept me calm and did everything possible to resolve the issues in the chain.
Consumer · 24 March 2026
★★★★★ 5/5
TrustpilotAnnabel is fantastic!! NHILL BRANCH
From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.
Kellie · 18 March 2026
★★★★★ 5/5
GoogleOutstanding service from Ajay and the team at Strutt and Parker South Kensington, I can’t fault them from start to finish, would highly recommend and will be using them again in the future.
Marc · 20 July 2025
Agent replied · 27 July 2025
Dear Marc, thank you, we’d be delighted to support your future property needs.
Kind regards, Strutt & Parker
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