Strutt & Parker South Kensington & Earls Court reviews in Kensington and Chelsea

★★★★★ 5/5

Google

I recently had the pleasure of working with Edward Bensted on behalf of a client, and I was thoroughly impressed by his exceptional professionalism and expertise. His communication was outstanding and he is incredibly proactive, making the entire process smooth and efficient. Edward’s in-depth knowledge and attention to detail were invaluable, and he is, without question, one of the most outstanding agents I’ve had the opportunity to work with. I look forward to working with Edward again, a real credit to Strutt & Parker.

Immi · 16 November 2025

★★★★★ 5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

★★★★★ 5/5

Google

My partner and I worked with Rachel Day at the South Kensington branch and we couldn’t be happier with our experience and her efficiency. We described what we wanted and instead of flooding us with unsuitable choices and pressuring us to …

A · 16 July 2025

★★★★★ 5/5

Trustpilot

As solicitor we had a good experience

I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.

Robert · 9 October 2025

★★★★★ 5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.

Laic · 3 July 2025

★★★★★ 5/5

Trustpilot

We bought a house from Strutt and…

We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.

Karen · 2 September 2025

★★★★★ 5/5

Trustpilot

Going the extra mile for their customers

I cannot recommend Andrew Sartain at the Newbury office highly enough. Communication, understanding and support were excellent. And when completion was due so near to Christmas, he kept me calm and did everything possible to resolve the issues in the chain.

Consumer · 24 March 2026

★★★★★ 5/5

Google

Outstanding service from Ajay and the team at Strutt and Parker South Kensington, I can’t fault them from start to finish, would highly recommend and will be using them again in the future.

Marc · 20 July 2025

★★★★★ 4/5

Trustpilot

Andrew did a great job

Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome

Robert · 17 September 2026

★★★★★ 5/5

Google

I had a great experience working with Harry Parson at Strutt & Parker South Kensington. He was really easy to deal with, always quick to reply, and made the whole process feel simple and stress-free. He clearly knows the area well and genuinely wants the best for his clients. I would definitely recommend him to anyone buying or selling in South Kensington!

Molly · 16 December 2025

★★★★★ 5/5

Trustpilot

Sarah went above and beyond to help…

Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.

Alison · 13 July 2026

★★★★★ 5/5

Trustpilot

Strutt and Parker Kensington (under the leadership of James Gow)

Strutt and Parker under the leadership of James Gow gave us a fantastic personal service. The process of placing our house on the market and the stress involved was very much mitigated by the utterly professional service we received. Nothing appeared to be too much trouble and the updates from James, Rosie, Andy and the team via a whatsapp group were enormously reassuring.

Ben · 20 June 2025

★★★★★ 5/5

Google

I highly recommend Strutt & Parker! Rachael was extremely professional, helpful and knowledgeable.

Maddy · 13 December 2025

★★★★★ 1/5

Trustpilot

Cambridge rentals fiasco

This relates to the rentals service in Cambridge. We rented a house from Strutt & Parker for more than three years. They were never quick to deal with repairs and other issues, however we had a direct relationship with the owner which made life easier. When we moved out at the end of June 2024, we got the full benefit of Strutt & Parker's contempt for tenants, stunning slowness and incompetence. It took them nearly four months -- until 28 October 2024 -- to return the deposit. There was a litany of lame excuses about the time needed for estimates for some minor repairs. The reality was that it just wasn't a priority, they didn't care and they couldn't even work out which photographs attached to the contract corresponded to which actual rooms. If you rent property in Cambridge, beware this lot. Or at least be ready to suffer.

Joe · 29 October 2024

★★★★★ 5/5

Trustpilot

Alex was fantastic throughout the sale…

Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.

Jack · 15 December 2025

★★★★★ 5/5

Google

I am writing this email to express my deepest gratitude for the exceptional service I received from Harry at Strutt & Parker. From the very beginning of what can often be a daunting process as we all know, Harry provided a level of professionalism, patience, and understanding that truly made the entire experience much more manageable. Harry’s unwavering support, attention to detail, and dedication ensured that every step of the process was smooth and seamless. His communication was always clear, his advice was invaluable, and his ability to make complicated matters easier to understand was deeply appreciated. He never once lost his calm, even in the face of challenges, and went above and beyond to ensure that I was comfortable and well-informed at every turn. Harry is an invaluable team player, and his commitment to excellence is evident in the way he approaches every task. I have no doubt that he will continue to achieve great things at Strutt & Parker and beyond. His professionalism and personal touch are qualities that really set him apart, and I genuinely believe he has an incredibly bright future ahead.

Jasmine · 3 October 2024

★★★★★ 5/5

Trustpilot

Excellent Service

We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.

Will · 5 July 2025

★★★★★ 5/5

Google

Emily was super helpful in our search. From our first outreach (in response to one of their listings), she was very swift and proactive in her communication, and thought out of the box to show us properties that might fit our need. It took less than a week to find our ideal new home (identified by Emily) and we cannot wait to move in. We would definitely work with Emily (and her manager Marianna) again, and can only recommend them!

Daniel · 24 September 2024

★★★★★ 5/5

Google

Thanks so much South Ken Strut & Parker very lovely people to deal with thanks Mark@TPP

Mark · 16 October 2025

★★★★★ 5/5

Trustpilot

Excellent Experience with Agne Karuzaite of Strutt & Parker

Agne Karuzaite Strutt & Parker sold our home in record time at pretty much our asking price. She understood the market, did not over promise, was super responsive, was always professional and was very friendly. If you are selling home in central london, we would highly recommend her.

Andrew · 5 October 2026

★★★★★ 5/5

Trustpilot

Newbury Office

Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!

Customer · 9 August 2024

★★★★★ 5/5

Trustpilot

We had a wonderful experience with…

We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.

Christine · 11 September 2025

★★★★★ 5/5

Google

I had a great experience with Strutt and Parker in South Kensington, with special thanks going to Celia Barkshire. From the first conversation to the final details, she was attentive, proactive, and consistently reassuring. Her communication was flawless, her knowledge impressive, and her ability to make everything feel straightforward made a real difference!

Tara · 16 December 2025

★★★★★ 5/5

Trustpilot

Hamish and Amy made marketing and…

Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.

Carolyn · 11 February 2026