Trusted Agent profile · Kensington and Chelsea
★★★★★
501 reviews across 2 platforms
66 Sloane Street, London, SW1X 9SH, Kensington and Chelsea, SW1X 9SH
Strutt & Parker's office in Kensington and Chelsea, at 66 Sloane Street, is rated 4.5 out of 5 across 501 reviews on two platforms, including 68 Google reviews rated 5.0.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.
5/5
TrustpilotHamish and Amy made marketing and…
Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.
5/5
TrustpilotWe have bought and sold property in a…
We have bought and sold property in a number of different countries, but it's a while since we bought in London. Even though Sarah was acting for the vendor, she was extremely helpful to us throughout the entire process, making valuable introductions to local experts and contractors.
5/5
TrustpilotRecently completed on a house marketed…
Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.
5/5
GoogleHad a great experience with Helena! She was so helpful, attentive and kind. Found exactly what we were looking for and made the process of seeing the flat so easy without putting any pressure on us to rush into a decision.
Thank you, Ryan, for your wonderful feedback! We're thrilled to hear that Helena provided you with helpful, attentive, and kind service while making the process so easy for you. Your experience reflects our commitment to customer-centric support, and we look forward to welcoming you back in the future! Kind regards, Strutt & Parker
5/5
TrustpilotAndrew Ligertwood from Strutt & Parker was incredible.
From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size.
5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
5/5
TrustpilotAaron Turner at Strutt and Parker - excellent sales agent and negotiator
We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker!
5/5
GoogleHelena is just fantastic! I viewed ~27 1-bedroom flats in London and worked with a broad range of agents - while some are bigger with a larger portfolio, they are not very helpful (and the quality of the flats were horrendous). S&P was very supportive and quick to respond to any queries - AND made sure any issues were sorted immediately. Can only recommend, I guarantee it will save you a lot of time and phone calls :-)
5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
5/5
GoogleOrla O’Sullivan provided us with an excellent service. She was really helpful, great at supporting our tricky availability and good at keeping in touch. This was certainly not our experience from other estate agents in the area.
Thank you, Janet, for your wonderful feedback! We're thrilled to hear that Orla provided you with excellent service and was so supportive with your tricky availability. Your experience highlights our commitment to being customer-centric and trustworthy, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
5/5
GoogleI recently worked with Helena from Strutt & Parker and found her to be exceptionally professional and accommodating. Helena's approach is refreshingly non-pushy, allowing me to explore properties at my own pace without feeling pressured. She has a great understanding of the market dynamics and went above and beyond to ensure my needs were met throughout the process. I highly recommend Helena for anyone in need of a reliable and knowledgeable real estate agent.
5/5
GoogleFai Nesari has been absolutely brilliant. She was dealing with every aspect of our very special rent request quickly, professionally and really has gone an extra mile to make us happy. In less than a week we had rent agreed, invoice and tenancy agreements issued and we felt that all is under control with Fai looking after us. Very friendly and very efficient professional.PositiveResponsiveness, Professionalism
Hi Aleksandra, great to hear that you had such a positive experience. We will make sure to pass on your feedback to Fai. We wish you all the best with your new home. Kind regards, Strutt & Parker
5/5
GoogleHad a great experience working with Helena. She was very thoughtful when it came to finding the perfect apartment and we felt supported and cared for throughout the process.
Thank you, Csilla, for your wonderful review! We're thrilled to hear that you had a great experience working with Helena and felt supported throughout the process. Your feedback inspires us to continue providing reliable and customer-centric service, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
5/5
GoogleWe just rented a beautiful house through Strutt and Parker and had a seamless experience. Moving is always so stressful but Strutt and Parker were so flexible with schedules and requests that it made the whole process a lot more pleasant. Joss Hatcher-Davis is a fantastic agent. He made himself readily available which exemplified both his professionalism and his understanding of the stressful process at hand.
5/5
GoogleWe could not have had a better experience selling our townhouse. Thank you Lulu - and your team. The process was professional and seamless beginning to end. From the outset (before we'd decided whom to go with) - their advice was …
5/5
GoogleI just want to say that Strutt & Parker Knightsbridge has been a delight to work with. Specifically Helena. All the instances where we needed assistance, from the initial viewing booking to the signature of the contract, were made easier by …
5/5
GoogleThank you to Mark for helping us to find a property to rent. Mark has been wonderful, going above and beyond to provide exceptional advice and service, which is very much appreciated. Thanks also to the wider team, including Tiahna, who are fantastic to work with. Highly recommend.
5/5
TrustpilotExcellent communication
I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.
5/5
TrustpilotS&P- A highly professional, efficient agency.
I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.
5/5
GoogleHad a fantastic experience with Helena at Strutt & Parker Knightsbridge. She was friendly, professional and really helpful throughout my flat search. Everything felt straightforward and well organised. I’ll definitely come back to Strutt for my next move!
Thank you, Annabel, for your wonderful review! We're thrilled to hear that you had a fantastic experience with Helena and found our service to be friendly, professional and reliable. We look forward to supporting you again in your next move! Kind regards, Strutt & Parker
5/5
TrustpilotTrying to sell in the recent economic…
Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.
5/5
GoogleRachael from Strutt and Parker helped me buy a property in Belgravia she was extremely professional and a pleasure to work with Mr Gill
Thank you, Hapi, for your wonderful review! We're thrilled to hear that Rachael provided you with such professional support during your property purchase in Belgravia. Your trust in our service means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt & Parker's Kensington and Chelsea office has 501 reviews across two platforms: 68 on Google, 433 on Trustpilot (across the whole business).
Strutt & Parker Mayfair is rated 4.5 out of 5 across all 501 reviews, and 5.0 out of 5 on Google from 68 reviews.
Strutt & Parker Mayfair, 66 Sloane Street, London, SW1X 9SH, Kensington and Chelsea, SW1X 9SH.
