Trusted Agent profile
★★★★★
931 reviews across 2 platforms
57 Norland Square, London, W11 4QJ, Kensington and Chelsea, W11 4QJ
Marsh & Parsons's Kensington and Chelsea office at 57 Norland Square is rated 4.2 out of 5 across 931 reviews on two platforms, including 196 Google reviews rated 4.7.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotGeena helped resolve my issue
Rating only, no written review.
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery friendly and helpful staff
Rating only, no written review.
Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWe had a great service.
Rating only, no written review.
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication.
Rating only, no written review.
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWill W the best!
Will W. Best agent!
Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Cal, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGood communication and efficient service
Rating only, no written review.
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
TrustpilotMarsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
Rating only, no written review.
Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient and friendly service.
Rating only, no written review.
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
1/5
GoogleRating only, no written review.
Hi Samantha, and thank you for taking the time to review your experience. We strive to provide quality customer service throughout your property journey, and we're truly sorry to hear that this hasn't been that case, on this occasion. If you'd like to discuss this experience in further detail, please contact us directly at customerservice@marshandparsons.co.uk so that we can pass the details of your experience on to the relevant people. All the best, M&P
3/5
GoogleRating only, no written review.
Hello Kris, thank you for taking the time to provide us with your feedback. We are dedicated to quality customer service throughout your property journey, and we are truly sorry to hear that your experience with us has not met your expectations. If you would like to discuss this issue further then please get in contact via customerservice@marshandparsons.co.uk Thank you, Marsh & Parsons.
5/5
GoogleRating only, no written review.
Hi Danna, thank you so much for taking the time to leave us your positive review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to the team in Holland Park. All the best, M&P
1/5
TrustpilotAbsolutely terrible....
Rating only, no written review.
Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
4/5
GoogleRating only, no written review.
Hi Kiran, thank you so much for your kind review! We're very happy that you're pleased with your experience with us. All the best, M&P
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh & Parsons's Kensington and Chelsea office has 931 reviews across two platforms: 196 on Google, 735 on Trustpilot (across the whole business).
Marsh & Parsons Holland Park is rated 4.2 out of 5 across all 931 reviews, and 4.7 out of 5 on Google from 196 reviews.
Marsh & Parsons Holland Park, 57 Norland Square, London, W11 4QJ, Kensington and Chelsea, W11 4QJ.
