Trusted Agent profile · Kensington and Chelsea

Knight Frank Kensington Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,770 reviews across 2 platforms

52-56 Kensington Church Street, London, W8 4DB, Kensington and Chelsea, W8 4DB

Part of Knight Frank, see every office.

Knight Frank's office in Kensington and Chelsea, at 52-56 Kensington Church Street, is rated 4.9 out of 5 across 1,770 reviews on two platforms, including 168 Google reviews rated 4.9.

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4.9 / 5

168

Reviews on Google

This office

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1,602

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick response and

It’s a great experience with Malak on finding flat downtown, quick response and help you to find the ideal places.

Zehao · 26 July 2025

5/5

Trustpilot

Professional Service

Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.

Nicola · 21 February 2024

Agent replied · 25 October 2024

Thank you Nicola for your kind review. Knight Frank

5/5

Trustpilot

Great service from Beth Tighe

I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!

Zohra · 26 January 2024

Agent replied · 25 October 2024

Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth

5/5

Trustpilot

My Japanese relationship manager was…

My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.

岩下大輔 · 11 June 2024

Agent replied · 25 October 2024

Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team

5/5

Trustpilot

Dan from Renewals

Neat experience with Dan: kind, professional and highly efficient.

J.C · 22 October 2024

Agent replied · 25 October 2024

Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan

5/5

Trustpilot

Excellent Service.

As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.

Gabriella · 22 November 2022

Agent replied · 25 October 2024

Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie

5/5

Trustpilot

kind and patient service

Thank you for the kind and patient service!

Alisa · 4 November 2024

Agent replied · 24 December 2024

Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi

4/5

Trustpilot

Emma from Knight Frank did a great job…

Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.

David · 10 April 2024

Agent replied · 25 October 2024

Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.

5/5

Trustpilot

Would like to comment Vinnie from…

Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.

Ace · 21 March 2024

Agent replied · 25 October 2024

Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie

5/5

Google

Kim helped us find our new house. Its been a pleasure interacting with her (and Knight Frank) as she has been very responsive and helpful across the whole acquisition process. Will heartily recommend her and Knight Frank to anyone looking to buy in the areaPositiveResponsiveness, Quality, Professionalism

Vinod · 26 October 2021

Agent replied · 25 October 2024

Thank you very much for your kind review Vinod.

5/5

Trustpilot

Efficient and speedy completion of the…

Efficient and speedy completion of the renewal process with timely updates.

Stelios · 13 September 2024

Agent replied · 25 October 2024

Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie

5/5

Trustpilot

Had very nice experience with Vinnie…

Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.

Mandy · 5 July 2024

Agent replied · 25 October 2024

Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie

5/5

Trustpilot

Very nice person!

Very nice person, who was always available, quick to respond, understanding and polite!

Mark · 23 September 2025

5/5

Trustpilot

Five stars for Emma Soanes

Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.

John · 15 April 2024

Agent replied · 25 October 2024

Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma

5/5

Trustpilot

Excellent service by Vinnie from…

Excellent service by Vinnie from renewals on my tenancy.

Baur · 7 October 2024

Agent replied · 25 October 2024

Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Google

I contacted Tom Tangney for advice concerning the rental of a property and he was most helpful offering ideas and explaining how best to initiate the process. His approach was professional and left me in no doubt that I should return to him when we are ready to put the house on the market

Mary · 27 October 2019

Agent replied · 25 October 2024

Thank you very much for your review, we highly appreciate it. Best wishes, Tom and the Knight Frank Kensington Team

5/5

Trustpilot

James from lettings

James from lettings was excellent! Very communicative and easy to work with. Would work with him again.

Tomas · 20 May 2024

Agent replied · 25 October 2024

Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James

5/5

Trustpilot

Ya Wen Help

Ya Wen gave me a lot of help in the management of my two apartment rental. She helped me solve many questions. I would like to say thank you from the bottom of my heart

Yanying · 26 February 2023

Agent replied · 25 October 2024

Thank you for your kind review. It has been a pleasure working with you, and I wish you all the best. Ya

5/5

Trustpilot

Good support for my contract renew

Good support for my contract renewHelped me alot and patient of Vinnie from Renewals

雨桐 · 10 July 2024

Agent replied · 25 October 2024

Hi,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

Very professional and very welcoming.

Very professional and very welcoming.Loved KF devotion and found a tenant really fast with great rental returns 👍

Hamed · 25 April 2024

Agent replied · 25 October 2024

Thank you, Hamed.Looking forward to continuing to work with you in the future!Very best,James

5/5

Trustpilot

Jamie Vass gave me service beyond…

Jamie Vass gave me service beyond expectations. I recommend him to anyone needing an honest and highly knowledgeable estate agent in Surrey.

Peter · 2 February 2024

Agent replied · 25 October 2024

Thank you Peter for your kind words, It has been a pleasure to assist in your search, even while being on opposite sides of the pond. All the best, Jamie

5/5

Trustpilot

great service

great service, solve many problems

Wang · 29 November 2024

Agent replied · 24 December 2024

Thank you for your kind words Wang. The team are thrilled. Knight Frank

5/5

Trustpilot

Ellie from the Knight Frank office in…

Ellie from the Knight Frank office in craven terrace was brilliant from start to finish - cannot recommend her or knight Frank more highly

Phillip · 18 December 2023

Agent replied · 25 October 2024

Thank you so much for your kind words, Phillip, they are very much appreciated. Wishing you all the best in your new home.Ellie

5/5

Trustpilot

Excellent resolution of a potentially…

Excellent resolution of a potentially sticky solution!

Gaurav · 25 October 2024

Agent replied · 25 October 2024

Thank you for your kind words Gaurav. Knight Frank Canary Wharf

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