Trusted Agent profile · Kensington and Chelsea

Knight Frank Kensington Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,770 reviews across 2 platforms

52-56 Kensington Church Street, London, W8 4DB, Kensington and Chelsea, W8 4DB

Part of Knight Frank, see every office.

Knight Frank's office in Kensington and Chelsea, at 52-56 Kensington Church Street, is rated 4.9 out of 5 across 1,770 reviews on two platforms, including 168 Google reviews rated 4.9.

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4.9 / 5

168

Reviews on Google

This office

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1,602

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Josh has provided exceptional…

Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.

Joe · 10 February 2024

Agent replied · 25 October 2024

Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh

5/5

Trustpilot

Great for Japanese expat

Overall great because of being able to get support in Japanese. It would be greater if you could support onboarding, e.g. how to use appliances, facilities, and so on.

Ryan · 30 November 2023

Agent replied · 25 October 2024

Thank you very much for your kind words; it has been a pleasure to help you. We are always here if you need any further assistance. Hope you enjoy your new home.Japan Desk Team

5/5

Trustpilot

The team and staff helped me along my…

The team and staff helped me along my rental experience.

Y · 15 November 2024

Agent replied · 24 December 2024

Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank

5/5

Trustpilot

I found Knight Frank extremely helpful

I found Knight Frank extremely helpful, professional, and involved at all times. The care and skill of those showing viewers round was outstanding, I liked the fact that they appointed a facilitator to guide all aspects of the sale as speedily as possible, and above all they were brilliant at keeping in touch.

Jenny · 14 May 2024

5/5

Trustpilot

Henry provides a first-class service.

Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.

Thierry · 23 July 2024

Agent replied · 25 October 2024

Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.

5/5

Trustpilot

Excellent service from Stan

Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!

Andy · 10 March 2024

Agent replied · 25 October 2024

It was a pleasure to meet you and Alex; enjoy your new home! Stan

5/5

Trustpilot

Our renewal process

Our renewal processWe just renewed our contract for our house and we had a very good experience and it happened by ‘Vinnie from Renewals’ help. Appreciate your help Vinnie.

Berkay · 21 November 2023

Agent replied · 25 October 2024

Dear Berkay,Pleasure to assist you in your renewal of your tenancy.All the best for the future.Kind regards,Vinnie

5/5

Trustpilot

Summer & Knight Frank have been…

Summer & Knight Frank have been efficient, knowledgable and helpful as we move through the process. Thoroughly recommend.

Kerry · 2 July 2024

Agent replied · 25 October 2024

Thank you for your feedback! I'm delighted to hear that your experience with Knight Frank and myself has been positive. Please don't hesitate to reach out if you need any further assistance.

4/5

Trustpilot

Helpful property manager

Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.

Nicolas · 17 February 2024

Agent replied · 25 October 2024

Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik

5/5

Trustpilot

Good move in

Fahima managed our move in very smoothly, thank you for your help!

Angus · 9 October 2024

Agent replied · 25 October 2024

Thank you Angus for your kind words. It was a pleasure assisting you. Fahima

5/5

Google

I have used Knight Frank for a recent property transaction and I would highly recommend their service. I found it very refreshing dealing with an agent who was extremely honest, prompt and had excellent attention to detail. I wouldn't be so complimentary about other companies I have worked with in the past. Knight Frank more than justified its great reputation

Luke · 27 October 2017

Agent replied · 25 October 2024

Thank you very much for your review, we highly appreciate it. Best wishes, Knight Frank Kensington Team.

5/5

Trustpilot

Thankyou

Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.

Peter · 30 April 2024

Agent replied · 25 October 2024

It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam

5/5

Trustpilot

It's been great dealing with Vinnie…

It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.

Mrs · 28 July 2024

Agent replied · 25 October 2024

Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

Overall, a very smooth experience

Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!

Daniel · 9 July 2024

Agent replied · 25 October 2024

Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Google

Had great property viewing experience with their agent - Thomas. I highly recommend him to everyone. Replies to enquiries super quick. Well-organised and able to get everything sorted for customers.

Kwong · 11 October 2023

Agent replied · 25 October 2024

Thank you so much for your review Kwong. It has been a pleasure working with you. The team & I all wish you the best with your studies! Kind regards, Thomas & the Kensington team.

5/5

Trustpilot

Highly recommend

They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties

Eliza · 2 November 2023

Agent replied · 25 October 2024

Thank you for your kind words Eliza. It was a pleasure as always assisting you.

5/5

Trustpilot

It was a pleasure working with Sarah…

It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.

María · 3 April 2024

Agent replied · 25 October 2024

Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah

5/5

Trustpilot

Efficent And Responsive Team

Working with the Knight Frank Team has been a pleasure. The Senior Manager Philip Dunn has always been extremely responsive and dealing with matters at hand very efficiently.

Ricky · 20 November 2023

Agent replied · 25 October 2024

Thank you Ricky for your kind words, it is my pleasure to be trusted to look after your property. Kind regards,Phillip

5/5

Trustpilot

Great experience

KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .

LINDA · 26 March 2024

Agent replied · 25 October 2024

Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team

5/5

Trustpilot

Great experience

Great experience! Ollie Slot helped us to find exactly what we needed within our budget.

Iryna · 1 August 2024

Agent replied · 25 October 2024

Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie

5/5

Trustpilot

Great service

Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!

Lim · 12 April 2024

Agent replied · 25 October 2024

Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank

5/5

Trustpilot

Excellent customer service…

Excellent customer service, best estate agents I’ve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and it’s not often you say that about an estate agent😉.. but I doubt I’d have completed my sale without him!

Sam · 20 January 2024

5/5

Google

I am so grateful to Rosie Campbell for making the whole process of buying a house surprisingly enjoyable! Always professional but with a sense of humour, she went the extra mile to make sure things were handled as smoothly as possible and with as little stress to me, while my husband, was away on tour. Thank you so much.

Angela · 27 October 2017

Agent replied · 25 October 2024

Thank you very much for your review, we highly appreciate it. Best wishes, Knight Frank Kensington Team.

5/5

Trustpilot

Brigette from Renewals is quick and to the point

Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.

Ivan · 16 May 2024

Agent replied · 25 October 2024

Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette

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