Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotThe agents are very knowledgeable about…
The agents are very knowledgeable about the market and quick to respond and support with the needs of the clients .
Marco · 23 November 2023
Agent replied · 25 October 2024
Thank you Marco, for your kind review we are glad we could be of assistance. Knight Frank
★★★★★ 5/5
TrustpilotWent the extra mile
Were happy to meet on site during the transaction so I could meet with the PM and get things moving sooner.
Dan · 23 November 2023
Agent replied · 25 October 2024
Thank you for your kind words. It was a pleasure assisting you. Knight Frank
★★★★★ 5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
PD · 18 April 2024
Agent replied · 25 October 2024
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
★★★★★ 5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
Wilson · 6 March 2024
Agent replied · 25 October 2024
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
★★★★★ 5/5
GoogleI worked close with Sami and Mike on the sale of an apartment local to their office. Sami and Mike always made themselves available for any questions, and were very proactive and professional in assisting with the process, particularly given the tight timescale. I would highly recommend them both.
Charles · 27 October 2019
Agent replied · 25 October 2024
Charles thank you very much for your kind review, it was a pleasure working with you. Best wishes Sami, Mike and the Knight Frank Kensington team
★★★★★ 5/5
TrustpilotCharlie at Knight Frank was a pleasure…
Charlie at Knight Frank was a pleasure to work with. Very professional and made the process as stress free as possible. I would definitely recommend and use again in the future.
Gia · 20 December 2024
★★★★★ 5/5
TrustpilotStine put a lot of effort into trying…
Stine put a lot of effort into trying to find us a place, which we really appreciated.
Patrick · 8 February 2024
Agent replied · 25 October 2024
Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine
★★★★★ 5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
泰紀濱野 · 9 August 2024
Agent replied · 25 October 2024
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
Mrs · 13 March 2024
Agent replied · 25 October 2024
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
★★★★★ 5/5
TrustpilotJason at Knight Frank manages multiple…
Jason at Knight Frank manages multiple units for us and he does an excellent job - always helpful and professional.
Roger · 17 November 2023
Agent replied · 25 October 2024
Thank you ever so much Roger for your review. Always happy to assist where possible. Please do not hesitate to contact us via the normal channels should you need anything elseKind RegardsJason
★★★★★ 5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Min · 21 July 2020
Agent replied · 25 October 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
★★★★★ 5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
A · 24 November 2022
Agent replied · 25 October 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
★★★★★ 5/5
GoogleIt has been a pleasure to work with Tom Tangney and the team: a smooth transaction and good communications with a very professional service led to an excellent result for my client
Lesley · 27 October 2019
★★★★★ 5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
J · 26 June 2024
Agent replied · 25 October 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
★★★★★ 5/5
GoogleI have always found Knight Frank to be utterly professional. Sami Robertson always goes the extra mile for me and my clients to make sure that we are looked after and our needs are met. The whole team listen to requirements and really work hard to find interesting and unique properties.
Lucy · 27 October 2017
Agent replied · 25 October 2024
Thank you very much for your review, we highly appreciate it. Best wishes, Knight Frank Kensington Team.
★★★★★ 5/5
TrustpilotAlways great service by Catrin Baker
Nadia · 15 August 2024
Agent replied · 25 October 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
★★★★★ 5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Graham · 31 January 2024
Agent replied · 25 October 2024
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
★★★★★ 5/5
TrustpilotAlways responsive and helpful.
B.E · 9 September 2024
Agent replied · 25 October 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
★★★★★ 5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Alexander · 25 January 2024
Agent replied · 25 October 2024
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
★★★★★ 5/5
GoogleWe rented property via Knight Frank last year. The team at Knight Frank Kensington (Sophie) is professional and friendly, we are very happy that and how they are looking after the maintanace of this property (Terence). It's our pleasure to work with them all.
Eugene · 26 October 2020
Agent replied · 25 October 2024
Thank you, Valvvall for taking the time to leave a review. Sophie has absolutely loved working with you and looks forward to working with you again soon.
★★★★★ 5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Alan · 15 July 2024
Agent replied · 25 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Max · 17 January 2024
Agent replied · 25 October 2024
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
★★★★★ 5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Tee · 7 February 2024
Agent replied · 25 October 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Hu · 16 January 2024
Agent replied · 25 October 2024
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.