Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service from Ed, from the initial visit all the way to the closing/signature. Very rapid answer and always available to jump on a call. Thank you Ed - Have a good one!
Julien · 14 January 2023
Agent replied · 13 January 2025
It was a pleasure working with you, and thank you for your kind words.
★★★★★ 5/5
TrustpilotSuper professional
Super professional, super responsive, and super helpful! Thanks, James!
GH · 7 August 2024
Agent replied · 25 October 2024
Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James
★★★★★ 5/5
TrustpilotRegvita Burdiniene
Regvita Burdiniene, the senior property manager for the property I am renting out has been especially helpful.
Faisal · 6 March 2024
Agent replied · 25 October 2024
Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.With Kind RegardsRegvita
★★★★★ 5/5
GoogleIf you are looking for someone to sell your house Rob French at Knight Frank is the top. In this difficult market he has managed to keep me on the right road all the way to exchange, advising, guiding and always there ...no one could do the job any better.
Shena · 26 October 2019
Agent replied · 24 October 2024
Thank you Shena for your review. It is greatly appreciated. We will of course pass on your kind words to Abbie.
★★★★★ 5/5
TrustpilotVinnie from renewals
Very efficient and responsive in lease renewal
Tony · 30 August 2024
Agent replied · 25 October 2024
Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotGreat support in buying land in the…
Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks
Nick · 31 January 2024
Agent replied · 25 October 2024
Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience
★★★★★ 5/5
TrustpilotVery helpful
Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!
Paddington · 2 April 2024
Agent replied · 25 October 2024
Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie
★★★★★ 4/5
TrustpilotThe agents are very knowledgeable about…
The agents are very knowledgeable about the market and quick to respond and support with the needs of the clients .
Marco · 23 November 2023
Agent replied · 25 October 2024
Thank you Marco, for your kind review we are glad we could be of assistance. Knight Frank
★★★★★ 5/5
TrustpilotWent the extra mile
Were happy to meet on site during the transaction so I could meet with the PM and get things moving sooner.
Dan · 23 November 2023
Agent replied · 25 October 2024
Thank you for your kind words. It was a pleasure assisting you. Knight Frank
★★★★★ 5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
PD · 18 April 2024
Agent replied · 25 October 2024
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
★★★★★ 5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
Wilson · 6 March 2024
Agent replied · 25 October 2024
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
★★★★★ 5/5
GoogleWhat a great service. Unfortunately I decided for another apartment, but I really recommend this company as they are very straight forward, flexible and super polite people. Alessandro Furno was a great seller
JOAQUIN · 26 October 2019
★★★★★ 5/5
TrustpilotCharlie at Knight Frank was a pleasure…
Charlie at Knight Frank was a pleasure to work with. Very professional and made the process as stress free as possible. I would definitely recommend and use again in the future.
Gia · 20 December 2024
★★★★★ 5/5
TrustpilotStine put a lot of effort into trying…
Stine put a lot of effort into trying to find us a place, which we really appreciated.
Patrick · 8 February 2024
Agent replied · 25 October 2024
Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine
★★★★★ 5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
泰紀濱野 · 9 August 2024
Agent replied · 25 October 2024
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
Mrs · 13 March 2024
Agent replied · 25 October 2024
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
★★★★★ 5/5
TrustpilotJason at Knight Frank manages multiple…
Jason at Knight Frank manages multiple units for us and he does an excellent job - always helpful and professional.
Roger · 17 November 2023
Agent replied · 25 October 2024
Thank you ever so much Roger for your review. Always happy to assist where possible. Please do not hesitate to contact us via the normal channels should you need anything elseKind RegardsJason
★★★★★ 5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Min · 21 July 2020
Agent replied · 25 October 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
★★★★★ 5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
A · 24 November 2022
Agent replied · 25 October 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
★★★★★ 1/5
GoogleAlex Furno confirmed my viewing appointment verbally and by e-mail. It was a viewing of a Studio/1 bed flat. 15mn before the viewing (I was already at the location knowing that I had to leave work and cancel appointments), he calls me to cancel the viewing because it turned up it was a sharing flat and was under offer from yesterday. When I said why did you book the viewing then if it’s not firstly what I am looking for and secondly if its under offer before I even called to book a viewing. He answered that his colleague deals with this property more and that he wasn’t aware of it. So unprofessional ! Maybe communicate between each other and stop wasting people’s time.
Ami · 26 October 2019
★★★★★ 5/5
GoogleAlex Furno from Knight Frank Chelsea recently found a lovely family home for us to rent. Due to a change in our personal circumstances, we were unable go ahead with the deal, but we were incredibly impressed by his dedication, professionalism and hard work, understanding and accommodating our requests, adapting to our schedule, and working around the clock to close the deal with a great attitude at all times. He is an excellent agent, focused and efficient, with a very promising career ahead. We highly recommend his services and thank him for his excellent services.
Isabel · 26 October 2019
★★★★★ 5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
J · 26 June 2024
Agent replied · 25 October 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
★★★★★ 5/5
TrustpilotAlways great service by Catrin Baker
Nadia · 15 August 2024
Agent replied · 25 October 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
★★★★★ 5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Graham · 31 January 2024
Agent replied · 25 October 2024
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
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