Trusted Agent profile Β· Kensington and Chelsea

Knight Frank Chelsea Sales reviews in Kensington and Chelsea

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,822 reviews across 2 platforms

352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU

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Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,822 reviews on two platforms, including 215 Google reviews rated 4.9.

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4.9 / 5

215

Reviews on Google

This office

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1,607

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent customer service…

Excellent customer service, best estate agents I’ve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and it’s not often you say that about an estate agentπŸ˜‰.. but I doubt I’d have completed my sale without him!

Sam Β· 20 January 2024

5/5

Trustpilot

Great service

Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!

Lim Β· 12 April 2024

Agent replied Β· 25 October 2024

Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank

5/5

Google

Congratulations to the KF Chelsea team for providing a first class client experience and making it stress free! From the outset, Toto took great care in producing the marketing materials - they looked great! KF are honest with advice and provide regular updates which is really important. If I had mapped the ideal journey it would have been this one. A special mention to the fab Issy Foster, a true professional and super person who works hard for you and guides you through the selling experience - an asset to KF! I can't recommend KF highly enough, their fees are no different to other agents, but what you get is a high quality personal experience that continues throughout, not just to secure a sales contract.

Lindsey Β· 25 October 2021

5/5

Trustpilot

Brigette from Renewals is quick and to the point

Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.

Ivan Β· 16 May 2024

Agent replied Β· 25 October 2024

Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette

5/5

Trustpilot

Professional Service

Professional Service - For the past 4 years they have found good professional tenants and been really good to work with. Would recommend.

Nicola Β· 21 February 2024

Agent replied Β· 25 October 2024

Thank you Nicola for your kind review. Knight Frank

5/5

Trustpilot

Quick response and

It’s a great experience with Malak on finding flat downtown, quick response and help you to find the ideal places.

Zehao Β· 26 July 2025

5/5

Trustpilot

Great service from Beth Tighe

I received a great customer service from Beth Tighe, great communication she is always looking at various and better property options, would highly recommend!

Zohra Β· 26 January 2024

Agent replied Β· 25 October 2024

Hi Zora, thank you for your review. It has been great working with you so for and I look forward to keep helping you find your perfect home. Best, Beth

5/5

Trustpilot

My Japanese relationship manager was…

My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.

岩下倧輔 Β· 11 June 2024

Agent replied Β· 25 October 2024

Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team

5/5

Trustpilot

Excellent Service.

As the landlord I am constantly kept informed of any changes or developments. I get excellent advice to help me make the right decisions and new ideas are implemented immediately. I am in safe hands and well looked after.

Gabriella Β· 22 November 2022

Agent replied Β· 25 October 2024

Dear Gabriella, Thank you for your lovely review. It was a pleasure assisting you with finding new tenants. Do not hesitate to call me if there is anything I can help with.Ollie

5/5

Trustpilot

Dan from Renewals

Neat experience with Dan: kind, professional and highly efficient.

J.C Β· 22 October 2024

Agent replied Β· 25 October 2024

Thank you so much for taking the time to write a review, I hope the remainder of your tenancy is great! Dan

5/5

Trustpilot

kind and patient service

Thank you for the kind and patient service!

Alisa Β· 4 November 2024

Agent replied Β· 22 December 2024

Hi Alisa,Thank you so much for your kind words, it was a pleasure to help you. If I can be of any further assistance then please don’t hesitate to get in touch; it would be a delight to work alongside you again!Best,Lexi

4/5

Trustpilot

Emma from Knight Frank did a great job…

Emma from Knight Frank did a great job of managing our flat in Poplar and dealing with challenging tenant issues.

David Β· 10 April 2024

Agent replied Β· 25 October 2024

Thank you for review David, I appreciate that the most recent tenancy was not the most smooth sailing but I wish your every success with the apartment in the future! Best wishes, Emma.

5/5

Trustpilot

Would like to comment Vinnie from…

Would like to comment Vinnie from Renewals for his efficiency and diligence. Made my renewal experience a very pleasant one indeed.

Ace Β· 21 March 2024

Agent replied Β· 25 October 2024

Dear Ace,Thank you for the patience you showed through the process, it was much appreciated.Thanks again for choosing Knight Frank.Kind regards,Vinnie

5/5

Google

Ines helped me find an apartment and was patient and helpful throughout the whole process. She sent me updated property lists and I eventually found the right one!

R Β· 11 October 2023

Agent replied Β· 24 October 2024

Thank you for your kind words. It was a pleasure assisting you. Ines

5/5

Trustpilot

Efficient and speedy completion of the…

Efficient and speedy completion of the renewal process with timely updates.

Stelios Β· 13 September 2024

Agent replied Β· 25 October 2024

Hi Stelios,Thank you for the review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie

5/5

Trustpilot

Had very nice experience with Vinnie…

Had very nice experience with Vinnie from Renewals. He's always been helpful, professional and responsive.

Mandy Β· 5 July 2024

Agent replied Β· 25 October 2024

Dear Mandy,It has been pleasure to assist you.All the best.Kind regards,Vinnie

5/5

Google

Knight Frank were total professionals from start to finish. We had an excellent experience in a challenging market

Nina Β· 11 May 2024

Agent replied Β· 24 October 2024

Thank you, Nina for taking the time to leave a review. We are delighted that you enjoyed your experience with KF and look forward to working with you again in the future. Best wishes, Dan and Toto

5/5

Trustpilot

Five stars for Emma Soanes

Five stars for Emma Soanes! She was always prompt to respond and keen to help, not to mention capable.

John Β· 15 April 2024

Agent replied Β· 25 October 2024

Thank you for your review John, I am glad that you found my service to be up to standard. It has been a pleasure to manage your tenancy and I wish you all the best for the future. Best wishes, Emma

5/5

Trustpilot

Excellent service by Vinnie from…

Excellent service by Vinnie from renewals on my tenancy.

Baur Β· 7 October 2024

Agent replied Β· 25 October 2024

Dear Baur,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Trustpilot

James from lettings

James from lettings was excellent! Very communicative and easy to work with. Would work with him again.

Tomas Β· 20 May 2024

Agent replied Β· 25 October 2024

Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James

5/5

Trustpilot

Ya Wen Help

Ya Wen gave me a lot of help in the management of my two apartment rental. She helped me solve many questions. I would like to say thank you from the bottom of my heart

Yanying Β· 26 February 2023

Agent replied Β· 25 October 2024

Thank you for your kind review. It has been a pleasure working with you, and I wish you all the best. Ya

5/5

Trustpilot

Good support for my contract renew

Good support for my contract renewHelped me alot and patient of Vinnie from Renewals

雨摐 Β· 10 July 2024

Agent replied Β· 25 October 2024

Hi,Thank you for the kind words.It has been a pleasure to assist you.Kind regards,Vinnie

5/5

Google

Toto in the Chelsea office was extremely helpful and always quick to respond. All-round great service and I will certainly use Knight Frank again in the future.

Piers Β· 11 October 2023

Agent replied Β· 24 October 2024

Thank you, Piers for taking the time to write a review. We look forward to working with you again in the future. Best, Toto

5/5

Trustpilot

Very professional and very welcoming.

Very professional and very welcoming.Loved KF devotion and found a tenant really fast with great rental returns πŸ‘

Hamed Β· 25 April 2024

Agent replied Β· 25 October 2024

Thank you, Hamed.Looking forward to continuing to work with you in the future!Very best,James

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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