Trusted Agent profile · Kensington and Chelsea
★★★★★
1,822 reviews across 2 platforms
352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU
Part of Knight Frank, see every office.
Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,822 reviews on two platforms, including 215 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotVinnie from renewals has been super…
Vinnie from renewals has been super helpful! Very professional and prompt with his communication and a pleasure to work with.
Dear Keshav,It has been a pleasure to assist you in your renewal.Thank you for your patience.Kind regards,Vinnie
5/5
TrustpilotJamie-Leigh really went out of her way…
Jamie-Leigh really went out of her way to help us out of aSticky tenancy situation and sorted everything out with minimal fuss getting us a great deal. Highly recommend her.
Dear Iain,Thanks so much for your kind review.It was a pleasure to help you and your family.Thank-you for working with us and I hope to be able to assist you again one day.All the bestJamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
4/5
TrustpilotProfessional real estate company with…
Professional real estate company with competent and friendly agents.
Thank you Oscar for your kind words. It was a pleasure assisting you. Sophie
5/5
TrustpilotJosh has provided exceptional…
Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.
Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh
5/5
TrustpilotGreat for Japanese expat
Overall great because of being able to get support in Japanese. It would be greater if you could support onboarding, e.g. how to use appliances, facilities, and so on.
Thank you very much for your kind words; it has been a pleasure to help you. We are always here if you need any further assistance. Hope you enjoy your new home.Japan Desk Team
5/5
GoogleWe've just arrived from Australia and have been dealing with Ines at Frank Knight Chelsea. She is very accommodating and professional and has assisted us immensely with our move. Highly recommended
Dear Adrian, Thank you for your wonderful review. It has been a pleasure assisting you, and I hope to see you soon. Ines
5/5
TrustpilotI found Knight Frank extremely helpful
I found Knight Frank extremely helpful, professional, and involved at all times. The care and skill of those showing viewers round was outstanding, I liked the fact that they appointed a facilitator to guide all aspects of the sale as speedily as possible, and above all they were brilliant at keeping in touch.
5/5
TrustpilotThe team and staff helped me along my…
The team and staff helped me along my rental experience.
Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank
5/5
TrustpilotHenry provides a first-class service.
Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.
Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.
5/5
TrustpilotExcellent service from Stan
Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!
It was a pleasure to meet you and Alex; enjoy your new home! Stan
5/5
TrustpilotOur renewal process
Our renewal processWe just renewed our contract for our house and we had a very good experience and it happened by ‘Vinnie from Renewals’ help. Appreciate your help Vinnie.
Dear Berkay,Pleasure to assist you in your renewal of your tenancy.All the best for the future.Kind regards,Vinnie
5/5
TrustpilotSummer & Knight Frank have been…
Summer & Knight Frank have been efficient, knowledgable and helpful as we move through the process. Thoroughly recommend.
Thank you for your feedback! I'm delighted to hear that your experience with Knight Frank and myself has been positive. Please don't hesitate to reach out if you need any further assistance.
4/5
TrustpilotHelpful property manager
Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.
Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik
5/5
TrustpilotGood move in
Fahima managed our move in very smoothly, thank you for your help!
Thank you Angus for your kind words. It was a pleasure assisting you. Fahima
5/5
GoogleWe had a great experience working with Toto Lambert on our housing search. She was very patient during a search that lasted a couple of years and, unlike many other estate agents, only showed us properties that actually fit our criteria. Toto's very knowledgeable about the Chelsea market and a pleasure to deal with.
Thank you, Rishad for taking the time to leave a review. Toto is delighted that you have found a beautiful home in Chelsea; she thoroughly enjoyed working with you and looks forward to working with you again in the future.
5/5
TrustpilotThankyou
Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.
It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
5/5
TrustpilotEfficent And Responsive Team
Working with the Knight Frank Team has been a pleasure. The Senior Manager Philip Dunn has always been extremely responsive and dealing with matters at hand very efficiently.
Thank you Ricky for your kind words, it is my pleasure to be trusted to look after your property. Kind regards,Phillip
5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
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