Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCompletely professional, totally satisfying, Issy has responded to all of our requests in a timely manner. We are very pleased with her service and would highly recommend her. An excellent estate agent!
Robin · 25 October 2022
Agent replied · 24 October 2024
Thank you, Robin, for taking your time to leave a review. Issy has thoroughly enjoyed meeting and working with you and hopes to do so again in the future.
★★★★★ 5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Alexander · 25 January 2024
Agent replied · 25 October 2024
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
★★★★★ 5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Alan · 15 July 2024
Agent replied · 25 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Max · 17 January 2024
Agent replied · 25 October 2024
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
★★★★★ 5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Tee · 7 February 2024
Agent replied · 25 October 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Hu · 16 January 2024
Agent replied · 25 October 2024
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
★★★★★ 5/5
GoogleAs a general practice Chartered Surveyor, I have good insight as to what's involved with doing the job... hence my urge to now leave a review in support of the excellent work done by Toto Lambert at Knight Frank. So often it comes down to the individuals involved and Toto has guided, advised and shepherded our sale of two properties, flawlessly. Thank you and well done. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Yaser · 25 October 2021
★★★★★ 5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Clare · 10 July 2024
Agent replied · 25 October 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
★★★★★ 5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Silvano · 27 February 2024
Agent replied · 25 October 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
★★★★★ 5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Eunice · 21 June 2024
Agent replied · 25 October 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
★★★★★ 5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
MPST_1961 · 28 January 2024
Agent replied · 25 October 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Özkan · 1 July 2024
Agent replied · 25 October 2024
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
★★★★★ 5/5
GoogleA big thank you to Knight Frank Chelsea for their fantastic support of the St Mary The Boltons Summer Fair this year. We raised a record amount for our charities in large part due to their sponsorship and promotion of the fair not to mention their help on the day.
Christina · 26 October 2016
Agent replied · 24 October 2024
Hi Christina, thank you very much for taking the time to leave such a lovely review. It is wonderful to hear that the fair raised a record amount.
★★★★★ 5/5
GoogleSarah Barrett has taken a very professional approach in a tough market - helping to secure a buyer in a competitive bidding situation. Sarah has gone beyond her remit to also help us move and make the house transition process as smooth as possible. Professional at every step.
Michelle · 26 October 2018
Agent replied · 24 October 2024
Thank you Michelle for taking the time to write such a positive review. Knight Frank Chelsea look forward to working with you in the future.
★★★★★ 5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Michael · 21 February 2023
Agent replied · 25 October 2024
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
★★★★★ 5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
T · 22 November 2023
Agent replied · 25 October 2024
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
★★★★★ 5/5
TrustpilotFabulous service from the Bristol team…
Fabulous service from the Bristol team throughout the entire process. Highly recommended and many thanks to all.
Andy · 21 November 2023
Agent replied · 25 October 2024
Many thanks for taking the time to leave a review. We appreciate you choosing Knight Frank as your agent.
★★★★★ 5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Niklas · 16 April 2024
Agent replied · 25 October 2024
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
★★★★★ 5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Geoffrey · 2 February 2021
Agent replied · 22 December 2024
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
★★★★★ 5/5
GoogleBoth Toto and Louise were exceptionally helpful in our search for a flat sending really thoughtful options and taking time to really understand what we wanted, highly recommend them.
Charlotte · 26 October 2019
★★★★★ 5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Peadar · 11 April 2024
Agent replied · 25 October 2024
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
★★★★★ 5/5
TrustpilotI am very satisfied with the service.
Leo · 4 June 2024
Agent replied · 25 October 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
★★★★★ 5/5
TrustpilotSimply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
RAHUL · 9 June 2021
Agent replied · 25 October 2024
Thank you ever so much Rahul for your kind words.
★★★★★ 5/5
TrustpilotQuick and kind response
Daiki · 22 July 2024
Agent replied · 25 October 2024
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.