Trusted Agent profile · Kensington and Chelsea
★★★★★
1,995 reviews across 2 platforms
128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,995 reviews on two platforms, including 255 Google reviews rated 4.8. See how it compares with other estate agents in Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotPedro Abrantes
We are moving from Brazil, and Sonny, from KFH was a great mate to help us to dicide about a property that transforms this transition on a easy way. He also presented us with the neighbourhood. Actually, it is nice to see that KFH does more than business. They are doing friends..
5/5
TrustpilotExcellent service
Josh was incredible throughout our whole purchase. Can’t recommend highly enough.
5/5
TrustpilotDifficult to review when you're the…
Difficult to review when you're the buyer - you're not really the customer and certainly not paying the bill. However, everyone else dealt with was friendly, helpful and courteous. And they definitely stayed on top of the process, ensuring everything kept ticking along and politely nudging us when we were the ones being useless!Would definitely consider them when we come to sell.
5/5
TrustpilotNew Tenancy
Big thanks to Kirsty who made everything so smooth and hassle free!
5/5
TrustpilotThank you KFH! ✨
The team at KFH were absolute superstars! They were dedicated, hard working and went above and beyond to support us in the sale of our flat. They were friendly and professional and helped us navigate a changing & challenging market. I highly recommend KFH!! Thank you so much for everything!
5/5
TrustpilotProfessional and efficient
Professional service in terms of attitude, organisation and available products (mortgage advisors, life insurance etc.). They have a good range of clients and knowledgeable and approchable sales negotiators etc. Full confidence in the property I was selling and this was done within a couple of weeks or so of being on the market. A very positive and smooth process from my experience.
5/5
TrustpilotPardeep is a fantastic broker
Pardeep from KFH has looked after our mortgage since we bought our first house. He is an exemplary professional who always puts his clients needs first. He is very punctual, making the process of applying for a mortgage stress free.
5/5
GoogleAfter a long research we had the pleasure to meet Edward from KFH. He's always ready to answer your questions and he s a great agent. Always available and helpful, even during the weekend if we have a problem. He showed us a few propreties without stressing us and was always clear about everything and he helped us to find the perfect place. He was alsp really helpful in the negotiation with the landlord. For sure is a person who likes his job.Good agency with good agent. We couldn t expect better. Ame and MilyPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI could not be happier…
My husband and I could not be happier with the service received by the very knowledgeable and supportive mortgate broker, Mr Fred Abayeta. His professionalism, guidance and candour made for a smooth house buying process.
5/5
TrustpilotHighly recommended 5-star service *****
Linda (and Jimmy) is a total joy to deal with. Plain talking, practical and extremely professional.
5/5
TrustpilotSid helped me find the best flat ever
Sid helped me find the best flat ever. He is professional and knowledgeable and was extremely helpful along the way even with the few hiccups I faced; he was patient and got to the bottom of the issues and resolved them.Thanks so much.
4/5
TrustpilotKinleigh Folkard & Hayward [KFH] kept…
Kinleigh Folkard & Hayward [KFH] kept to the initial appointment to view the property as arranged. Within a short period, they arranged appointments for several prospective tenants. They found a suitable tenant within 14 days of instructing them.
1/5
TrustpilotThe worst property maintenance company
Very poor service! I've been with them for more than 4 years and can't even remind a case solved on time and at the first try... This business is out of their capacity. Constant change of managers, any of them more and more incompetent and obviously overloaded.. STAY WELL AWAY IF YOU CAN!
5/5
TrustpilotDeana was so helpful throughout the…
Deana was so helpful throughout the process. Would recommend to those in the chislehurst area
5/5
TrustpilotFrankie is a credit to this company
Unbelievably professional with a great sound of support and knowledge for renting from a customers point of view! This person is a credit to the company. We’ll come to battersea area in which iv now moved to fran! You have along standing customer/client always!!
1/5
Trustpilotextremely slow and unresponsive…
extremely slow and unresponsive customer service for block management. We've had a hot water issue for weeks that no one has got back to us about. The last time the same issue happened it also took weeks to resolve because they said it wasn’t their responsibility (it was)
5/5
TrustpilotHighly professional team
Maira and Ben have been truly outstanding from the start of the letting management process right through to the tenants getting settled in. It’s felt like a real partnership and genuine team effort. Maira has gone above and beyond her role to deliver excellent service, communication and support to all. Thank you both for everything!
1/5
TrustpilotVery poor service from the very poor service manager at…
Very poor service from the manager at the Southgate branch Matt. Does not listen and laughs at serious information, does not listen to customer at all and does his own thing. Very disappointed and disrespectful. Would not use them again.
5/5
GoogleEduard at KFH is a very nice person.He was extremely responsive and offered a great range of beautiful flats.he has been really helpful and professional.Thanks Eduard.PositiveResponsiveness
5/5
TrustpilotBeing a landlord
Suitable tenants have always been found quickly.The tenancy agreements have been arranged quickly and our very through. When there has been a change in tenant that has been sorted easily. The tenants are happy with all arrangements.There are of course fees to pay but you get what you pay for . Bad tenants could be more costly.
5/5
TrustpilotFantastic service
Fantastic service; I couldn't recommend Tariq and Matthew Stanway enough
5/5
TrustpilotMortgage broker service
We had the pleasure to work with the incredible team of mortgage brokers Katarina and Heather. They have been incredibly proactive, supportive and knowledgeable. I absolutely recommend their service to anyone! Thank you very much again!
5/5
TrustpilotExcellent service
Excellent service. Sympathetic treatment at all times. We were kept informed and helped through the whole process from start to finish. We are both in our nineties and couldn’t ask for more help and consideration. I heartily recommend KFH to anyone without reservation.
5/5
TrustpilotWe’ll Done
KFH in Wimbledon did what they said they would. Lot’s of viewings and offers , and most importantly a sale with great buyers. Well done Jimmy, Maryam, Linda and the rest of the team. Thank You,Ray
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Holland Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
