5/5
TrustpilotKirsty Burke has been very helpful and…
Kirsty Burke has been very helpful and flexible in the arrangement of our tenancy in Clapham Road. Thank you!
Trusted Agent profile · Kensington and Chelsea
Kinleigh Folkard & Hayward Holland Park Sales reviews in Kensington and Chelsea
★★★★★
1,995 reviews across 2 platforms
128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,995 reviews on two platforms, including 255 Google reviews rated 4.8. See how it compares with other estate agents in Kensington and Chelsea.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe met Charlie while desperately searching for the new home with specific requirements, and from the beginning the communication was easy and straightforward. He was kind and attentive to our search and he was the only agent among all agencies we approached who never forgot to stay in touch. Thank you! 🤝🏻 …
4/5
TrustpilotLong standing client since 1997.
I have been a client of KFH since 1997, for sales and lettings.Their customer service has always been of a high standard, professional, respectful and accommodating, and always reply to any queries with minimal delay.They keep us updated in a timely manner of any legislative changes that effects the letting market and are very knowledgeable. They give equal professional service and respect to our tenants.We have remained with them for this reason and recommended them to others, we are aware there maybe cheaper alternatives but wouldn’t consider changing because of their professionalism. Thank you.
5/5
TrustpilotKFH were great to work with
KFH were great to work with, specifically Jimmy and Maryam. They were calm, accessible and kept the purchase progressing in a calm and considered way. I really valued the fact they were available for calls when needed and returned calls, these small things made all the difference. I’d definitely buy and sell through KFH again in the future.
5/5
TrustpilotI was very happy with the girls
I was very happy with the girls, they made me fill very comfortably and informed me with All the procedures, needed while carrying out the appointments . The Tenant, I have is a lovely lady with her son . I feel very blessed and glad I picked KFH , to be my letting agent . I will be recommending them in the future. Kind regards . Hatice ,.
4/5
TrustpilotIna was very good
We chose the company because the contact and information given by Ina was very good
5/5
TrustpilotOutstanding Mortgage Experience
Med and Heather at Kinleigh Folkard & Hayward are an incredible team. Med's expert advice and personalized approach were top-notch, making the process smooth and stress-free. Heather's efficient organization and clear communication kept everything on track. They kept me informed at every step, and I felt fully supported throughout. I highly recommend them to anyone seeking top-notch mortgage services. Thank you both for your exceptional work!
5/5
GoogleExcellent and professional! Sold my flat in a complex deal. Special thanks to Salvatore!
5/5
GoogleTom Goddard was really professional and attentive throughout the whole time. Its rare to find an agent who is so friendly and helpful. If you need help finding a flat I would definitely recommend him.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotTerrible experience
Terrible experience. They charge high prices and bad service. I am currently letting my flat through the Battersea branch and no matter how many times I complain the service doesn’t get better. They have just sent me a quote for £5,000 worth of works with no explanation of what it is actually is. They sent my most recent statement 20 days after the due date and this was after I had to chase them. Yes it was the Christmas period but there are still plenty of work days during this time. When I received the statement it had charges taken out for work from months ago that I didn’t officially approve. And I have had 3 sets of tenants in 18months. So all in all a terrible experience. I don’t know if this is the case with estate agents but be warned if you are going to use KFH. It’s actually unbelievable how bad the experience has been. By the way this is not some rundown flat, it is a recently renovated lovely 2 bed near the park. I never write bad reviews this is the first time but it’s that bad.
5/5
TrustpilotVery satisfied vendor
Prior to putting my property on the market, I contacted several estate agents. The representative from KFH immediately impressed me with his enthusiasm, extensive knowledge of the area and realistic assessment of market conditions. Throughout the sale process, the KFH team were unfailingly helpful and supportive and did everything possible to ensure that the transaction ran smoothly and I was very satisfied with the service I received.
5/5
TrustpilotKFH mortgage services
We used the KFH mortgage advisor to find a good mortgage deal for our house and to remortgage when our existing mortgage deal ended. Pardeep Chahal our mortgage advisor found us good mortgage products twice which were tailored to our needs, especially where we were concerned about the ERC requirements of our existing mortgage. He was very helpful, we would use KFH again based on our experience with them.
5/5
TrustpilotPositive experience
There was good communication from the start and our agent, Rebecca, was very helpful and responsive.
5/5
TrustpilotGood experience buying and selling
Good experience buying and selling through the Sydenham team. I was looked after by Siobhan and Toby who cared about the people in the chain and kept everyone informed at each stage. It took longer than expected but KFH were on top of things and good at maintaining calm. Thank you for looking after me.
1/5
TrustpilotI had a disappointing finish for a sale…
I had a disappointing finish for a sale of a flat. Communication was not forthcoming despite requests for regular updates, and also found that there was minimal effort for completing the elements required for the sale which were difficult for an offshore seller. Branch used - Raynes Park.
5/5
TrustpilotKFH works hard
KFH renting team in Putney went above and beyond to secure a tenant for me and welcome the tenant.
5/5
TrustpilotChris - Raynes Park branch
Chris was amazing from start to finish, professional and fast, well communication. Highly recommended
5/5
TrustpilotHolly has been excellent in helping me…
Holly has been excellent in helping me find a suitable Tenant. Thank you :)
5/5
TrustpilotFlat purchase with KFH
We recently bought a flat with KFH Earlsfield through Natalia Wijata, and had a great experience with the whole agency. Natalia took us around 13 properties, all of which were were exactly what we asked for, and through the purchase process was extremely proactive to ensure all enquiries were resolved. We are very happy with Natalia and KFH, thank you for everything!
5/5
TrustpilotExcellent friendly service was provided…
Excellent friendly service was provided by the company letting many of my properties todate. Also I take this .opportunity to commend The manager and staff for their support and advice. In particular tooting Broadway branch where most of my properties are dealt with.
4/5
TrustpilotQuick sale
Quick sale, straightforward. However I was put under pressure to reduce price within only a few weeks of property going on the market which I did not think was necessary. Also the estate agent was a bit too involved in the sale process. He was always polite and trying to move things on but a few more emails than necessary.
4/5
TrustpilotPersistent and hard working
KFH generated a large number of viewings of my property and kept me well informed throughout the process. They were persistent and hard working. My only criticism relates to later in the process (once the offer had been accepted) when I was subjected to a large volume of communication which was not always up to date and often should have been directed to lawyers,
5/5
TrustpilotVery responsive accounts team
Very responsive accounts team. Quick to revert. Very cooperative and professional
5/5
Trustpilotextremely good service and expert advice
We were extremely happy with all the mortgage advice given to us by Sawan and Sharon. They were patient and indwith us, but extremely prompt and timely whenever we needed anything. Their advice was very thorough and expert and we felt in really safe hands. Highly recommend both. Thank you.
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