5/5
TrustpilotMyles was absolutely amazing
Myles was absolutely amazing, he had all the answer for my questions I was very impressed.
Trusted Agent profile · Kensington and Chelsea
Kinleigh Folkard & Hayward Holland Park Sales reviews in Kensington and Chelsea
★★★★★
1,995 reviews across 2 platforms
128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,995 reviews on two platforms, including 255 Google reviews rated 4.8. See how it compares with other estate agents in Kensington and Chelsea.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional and great team work
We found that all at the Dulwich office dealt with us in a professional way . They showed potential buyers around our property after spending alot of time with us to get to know us and the property . We were provided with feedback after all viewings . They gave us an excellent service would highly recommend .
4/5
TrustpilotGreat communication, check fees
KFH we’re easy to get hold of and were great at communication throughout the transaction. The agent was really helpful acting as the liaison between the different parties and helped make it a smooth process. I didn’t quite get the price that was first suggested at the valuation, so felt like I ended up paying more in fees as they gave me a fixed rate rather than a % fee of the sale price. Something to consider at the outset.
4/5
TrustpilotSarah and the team in Brook Green
Sarah and the team in Brook Green, including Rob and Francesca worked hard to achieve the sale of my flat in Olympia/West Kensington. Thanks!
5/5
GoogleOur experience finding and moving into our dream flat was made so much easier with the assistance, swift support and expertise of Anya at the Holland Park branch! She represents the best of the best in her field and made our move an enjoyable journey. She also also has impeccable taste in household interiors - so if you’re unsure about that wardrobe you’re about to buy, ask her for a second opinion!
5/5
TrustpilotExcellent
Sophie was very helpful and professional. Overall an excellent service.
5/5
TrustpilotTheir putney team headed by Rohan is…
Their putney team headed by Rohan is very active who started giving me offers for my property in few hours of coming in market.
5/5
TrustpilotI have received excellent service
I have received excellent service, everything with great detail, speed and facilities so that I had everything at hand. Thank you Very much Ottavia
5/5
TrustpilotChiswick branch is amazing
Chiswick branch is amazing, Craig was so helpful.
5/5
TrustpilotSawan was knowledgeable and helpful and…
Sawan was knowledgeable and helpful and helped us organise our mortgage for our house purchase. Would recommend to others and would definitely use again in the future.
1/5
TrustpilotTerrible Terrible experience as a…
Terrible Terrible experience as a responsible Landlord.Payments are made late, they hold on to rent for 5 days once received from the Tenants before paying to the Landlord.Incompetent Lazy service with an attitude of once your signed up we don't care. A whole team of people not willing to provide any resemblance of a service on the lettings side. Over 3k charged in lettings fee whilst providing a minimal responsive efficient service.The option of providing no stars is not provided.
5/5
GoogleThe KFH team at Holland Park office is not only professional but also has a human touch. They are very efficient and keep clients informed every step of the way. I would highly recommend Salvatore, Isabella, William and the team there.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotLucas Matta - Amazing
Lucas Matta - what a hero! He has been extremely helpful with my mortgage over the past 2 years! Will always use his services going forward. Highly recommend anyone who isn't the most clued up with all of the finer details. Attention to details is second to none! Thanks again Lucas!
5/5
TrustpilotVery easy & almost enjoyable lettings process!
Rukshana was nothing short of amazing in her support in our letting process. From the initial viewing to my infinite follow-up emails, she was informative and prompt. Thank you!
5/5
TrustpilotJosh Collins was brilliant
Josh Collins was brilliant, supporting us through the sale and speeding up the process where required, would definitely recommend!
5/5
TrustpilotMyles was lovely
Myles was lovely, provided me with all the information I needed, was a great experience
5/5
TrustpilotSUPERB SERVICE
The sales manager Hannah was superb at every level of the transaction.She was very helpful and was always on hand to sort out any issues.Would recommend highly
1/5
TrustpilotService level very poor
Service level very poor. Since we signed up with KFH in Oct 2022, we had several changes with property managers, on average every two months. Furthermore, there seems to be no proper hand over from the one to other.Worse to come, KFH lost the spare keys and is delaying the replacement by requesting that the landlord pays for the replacement of the FOB. How bad can this get!?
5/5
TrustpilotMortgage
Sawan was great, very responsive and knowledgable.
5/5
TrustpilotKeith was instrumental in finding us…
Keith was instrumental in finding us the perfect apartment. His efficiency and dedication made the process seamless. Highly recommend!
5/5
GoogleAmera is amazing! She helped us a lot finding short term rent, although it is a super difficult work. She is so professional and always bring us positive feedback quickly. Actually she saved our life, we don’t need to be ‘homeless’. XD Highly recommend KFH, a super professional team with high efficiency.
5/5
GoogleTom was fantastic and a joy to work with! He immediately matched us with flats within our budget and target range, and helped us navigate the ins and outs of an increasingly tricky rental market.
5/5
TrustpilotCalm, composed and professional
Michael was professional, calm and charming throughout. The site went through some rough patches but he never lost his composure. Michael is at the Peckham Rye branch.
5/5
TrustpilotTrustworthy
Max and his team did a fantastic job throughout. They gave direct and honest advice, which is rarely something you can say about an agent. Would highly recommend them.
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