Trusted Agent profile · Kensington and Chelsea
★★★★★
1,993 reviews across 2 platforms
128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,993 reviews on two platforms, including 255 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotKFH was very clear and supportive…
KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)
5/5
TrustpilotStephen Akinlusi is the best agent…
Stephen Akinlusi is the best agent ever! Like OMG. Stephen took the time and dedication help me and my family getting our flat. we were first time buyers and his help was crucial, always checking, communicating, providing guidance even helping us out with our solicitors.Stephen is a true asset to KFH Lordship Lane and I’m EXTREMELY THANKFUL he was my agent!!!! 100% recommended.
5/5
TrustpilotVery impressive agent
Was really impressed by Jennill Johnson in helping me with my tenancy. From showing me around the property, through to negotiations and sorting all the paperwork out, Jennill was fantastic. It made the process so much easier for me.
5/5
TrustpilotBayswater office and Mimi Wilkinson
My experience with the agency and especially Mimi Wilkinson of the Bayswater branch was above and beyond expectations.Patient and hands on with anything needed, from finding the perfect property, till completion -despite difficulties we encountered with the process. I would work with her again anytime and the office was overall very helpful.
5/5
TrustpilotSupportive every step of the way - Lucas
Lucas supported us through the process of being first time buyers, explaining everything we needed to know and going above and beyond to ensure we had all of our questions answered in a timely manner. We felt confident that Lucas helped us pick a mortgage product best suited to our needs. We would recommend Lucas to anyone looking for a mortgage. Thanks so much!
5/5
TrustpilotThe service we received was amazing
The service we received was amazing. Hannah and the team went above and beyond. We had a bit of a rough time trying to sell our flat in the current market, but Hannah didn't give up on us and ended up finding us the perfect buyer.I would highly recommend KFH!
5/5
TrustpilotI purchased my property via the…
I purchased my property via the Southfields branch.Grant the manager was friendly, helpful, efficient and listened to my needs. Nothing was too much trouble, Grant even helpedme to navigate extending my lease. Well done and thank you Grant .The staff in the branch were also friendly and efficient .
5/5
TrustpilotI used the Clapham brand of KFH to sell…
I used the Clapham brand of KFH to sell my Flat and had Aarti Chohan as my agent and sales progresser, who was fantastic. The sale was littered with issues from the buyer but Aarti was always on hand to speak to, was very quick at coming back to messages & emails and I felt that she really trusted agent throughout.
5/5
TrustpilotExcellent Service
We had a positive experience with KFH in particular Chris Hulme who provided a great service. Everything was done so fast. He was always available and efficient. It was a pleasure doing business with him. We would not hesitate to use KFH again in the future.
5/5
TrustpilotKFH were amazing in helping us to…
KFH were amazing in helping us to secure our first flat. Very responsive during all of the stages of the process (often times more responsive than our solicitors), and very helpful with any questions we had when issues arose with our purchase. Shout out to Lucia who handled our purchase.Would definitely recommend using KFH
5/5
TrustpilotGreat tenants from KFH Peckham
We have used KFH Peckham for many years. We have always had great tenants. That is the most important thing as a landlord.Most of our tenants have stayed with us for four or five years and we keep in touch with them.
5/5
GoogleCharlie was outstanding in helping me find what I was looking for. He was very approachable and easy to talk with, very helpful and he always answer our query immediately. He also kept me updated regularly regarding any new properties that would satisfy my criteria
5/5
TrustpilotA hero named Med!!
I can’t thank Med enough for the service he provided. He went beyond his job role to help me complete my remortgage. Med was always available to answer any questions or problems I encountered (and there were a lot)
5/5
GoogleDraker KFH helped me to rent a flat in Notting Hill. Very easy to deal with, anything was quick and professional
Thank you for your wonderful review, Maxim. We're thrilled to hear that we made your flat rental in Notting Hill easy and professional. Your feedback inspires us to continue providing excellent service, and we look forward to supporting you in the future.
4/5
TrustpilotPete from the Acton office
Dealt with Pete in the Acton office from start to finish. Pete was fantastic in altering his approach to my specific needs; online and video house tours for example. Post rental agreement, Pete was also happy to help me get in touch with the landlord to sort some teething issues. Even though he was on holiday!
1/5
TrustpilotTerrible service in lettings and…
Terrible service in lettings and virtually no property management concerning serious issues with house.
5/5
TrustpilotProfessional, friendly and engaged
Grant was very helpful at the beginning of the process and Laura worked very hard to land the buyer and deliver completion. They were both very professional, friendly and engaged. Many thanks. I would use KFH again.
5/5
TrustpilotMiss Marta was our advisor and she did…
Miss Marta was our advisor and she did very well for us giving us feedbacks any mail we sent she will reply back at any any time any day mostly our calls we really enjoyed working with her. She is very good Negotiator. We are grateful.
5/5
TrustpilotWell done and thanks, KFH Highgate!
We've had a very positive experience with KFH Highgate. It has been particularly useful to have the excellent mortgage consultant Sawan under the same umbrella as the fundamental estate agency, and on the purchase side, Euan has been very helpful at every stage. We have felt in extremely safe hands, and all has been handled with good humour. Top recommendation!
5/5
TrustpilotTHANK YOU KFH
Cannot thank all the team at KFH for both their outstanding and professional service. especially Finan, who worked tirelessly to get our sale across the line in a relatively short period.Without any doubt or reservation we would most certainly recommend KFH
5/5
TrustpilotLucas Matta is a life (and home) saver
Lucas Matta was a fantastic help during a very quick and last-minute turnaround. He explained everything very clearly and thoroughly and answered all of our questions. We would happily recommend Lucas to anyone who needs a mortgage advisor in future.
5/5
TrustpilotThank you to Max and the team
Many thanks to Max and the team at the Clapham branch. You helped us stay positive and optimistic through a somewhat stressful time and were always at the end of a phone call or email to answer any questions when needed. Thanks to your encouragement and professionalism everything worked out perfectly in the end! All the best, Fiona and Gary
5/5
GoogleI’ve had a great and very professional experience with Shaun Gray, from Holland Park branch. Although unfortunately I haven’t found the property I’m looking for, Shaun has been extremely helpful and supportive during my search, by providing all the useful information, expertise and advice that I need. Always very accommodating, caring, going beyond, looking after my needs. I’m still looking and I hope that I can find the property I’m looking for with your guidance Shaun. Once again, many thanks for all your help.
5/5
GoogleExcellent service from estate agents Tom Goddard & William Storey at Kinleigh Folkard & Hayward in Holland Park. Tom picked up the call and was friendly and helpful during my search, understanding my needs and offering support on my search. William was accommodating in making time to view a selection of properties in the areas I was looking for and offer the best advice in our current COVID-19 climate. I wasn't able to find the right property this time, however, I will be in contact again in future.PositiveResponsiveness, Professionalism
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