Trusted Agent profile · Kensington and Chelsea

Kinleigh Folkard & Hayward Holland Park Sales reviews in Kensington and Chelsea

4.4

★★★★★ Great

1,993 reviews across 2 platforms

128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE

Part of Kinleigh Folkard & Hayward, see every office.

Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,993 reviews on two platforms, including 255 Google reviews rated 4.8.

Google logo

4.8 / 5

255

Reviews on Google

This office

Trustpilot logo

1,738

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Supportive and Responsive

Lee KFH have been very supportive and quick to respond re any queries regards I have had in selling my leasehold flat. With their help it has been a relatively smooth process.

Dermot · 11 November 2025

Agent replied · 12 October 2026

Thank you for sharing your experience, Dermot. We are pleased to hear that our supportive team helped make the sale of your leasehold flat a smooth process. Our local expertise and commitment to understanding our clients' needs drive us to achieve truly successful outcomes. If you have any further questions, please feel free to reach out to us.

4/5

Trustpilot

Flat Purchase & Mortgage

On the whole, KFH have been efficient and professional throughout. A couple of staff we felt could have been far more empathetic and helpful explaining timelines, processes and giving more info rather than clipped/brief responses to our queries. However, mostly it's been a good experience with special mention to Daniel from Tooting branch and Iryna on the mortgage side standing out as really helpful and personable.

Georgia · 10 November 2023

5/5

Trustpilot

Exceeded my expectations

I feel fortunate to have visited KFH Kennington, where I met Darren Tait. Darren gave us a very comprehensive overview of the company and how they could assist with my flat sale. It was a fairly long complex process due to 3rd parties, but Darren and Priyesh remained diplomatic and professional throughout and until we completed. I would unreservedly recommend them, they are true professionals!

MMD · 31 October 2025

5/5

Google

Sabhah is the best agent. I got a rent house from KFH. And it was the first time to rent house in England. So I didn’t know well how it goes. But She helped me a lot with always kindly attitude. Thank you Sabhah :) And also thanks to Laura to help the viewing :)

김세빈 · 25 June 2024

5/5

Trustpilot

Elijah is an exceptional estate agent

Elijah is an exceptional estate agent, providing professional and personalised service. He is attentive to client needs, responsive, and has a deep knowledge of the market. His proactive communication and dedication made our process smooth and stress-free. Highly recommended for anyone looking for a trustworthy and efficient experience!

Ricardo · 19 October 2024

5/5

Trustpilot

A thoroughly excellent service. Thank you!

KFH Crouch End recently dealt with a probate sale for us. Barrington and his team of David, Harry and Finn did a thoroughly excellent job. This could have been a challenging sale for us but their professionalism, market expertise and flexibility ensured that all went well.I would highly recommend their services and would have absolutely no hesitation in choosing them in the future.

Eternal · 5 January 2024

5/5

Trustpilot

Lucas Matta - Mortgage Consultant, KFH Tooting

Lucas was incredibly diligent throughout the mortgage process. As a first time buyer I had a number of questions and he was always on hand to answer them quickly and clearly. Not only did Lucas help me find a fair deal in a difficult market, he was well versed enough to spot where problems might arise and helped avoid any delays. I would recommend Lucas every time.

Joe · 28 September 2023

5/5

Trustpilot

Dimitri was super helpful in our search…

Dimitri was super helpful in our search for a property, he was professional and super helpful in every aspect, unfortunately we opted for another property that suited us better with another agent but I would 100% recommend Dimitri and will contact him in the future for sure.

Vishal · 23 October 2024

4/5

Trustpilot

Mostly communication was good

Mostly communication was good. And ultimately they got the job done!We used Catford Branch and the personal service we received from Tate Smith was what made the experience above average. She was patient and managed to liaise fairly and confidently between us and the other parties/solicitors. She was personable as well as efficient.

Lucy · 10 July 2024

1/5

Trustpilot

Confrontational in Peckham

A quick call this morning from the Peckham team has put me off using them. Confrontational and unpleasant, and not interested in the customer. I cancelled the valuation and chose a different agent to value and sell my house.

Charles · 27 May 2026

5/5

Trustpilot

Ross and his team did a great job selling the flat

Ross and his team guided me through the house sale process and were very helpful every step of the way. Advising on price and whether to accept offers and when and if to adjust the price. They did all the marketing and arranged all the viewing and follow up. I would recommend Ross & KFH to anyone who wants to sell their home.

PAS · 14 December 2023

5/5

Trustpilot

Pardeep Chahal Mortgage Consultant

Pardeep Chahal has been my Mortgage Consultant throughout the buying process. He has been amazing to work with, making everything transparent and easy to understand. I would have no hesitation recommending him to anyone looking for a suitable broker - I can’t thank Pardeep enough for his help.

Alex · 25 September 2024

5/5

Trustpilot

Amazing - so helpful and supportive

We could not fault our experience with KFH, we felt so supported from start to finish. Charlotte and Max both went out of their way to help us, were available for any questions that we had, and were so persistent in helping us find the perfect place. Charlotte was so kind to deal with and was always happy to help. We would recommend KFH to everyone, and are so grateful.

Customer · 5 June 2023

4/5

Trustpilot

the second time that I let my propertywith KFH.

It was the second time that I let my property with KFH. This time I was abroad and it proved a long process, as I had to vet potential tenants with very little information. There were many viewings and many offers, unfortunately many offers were unsuitable to me. KFH persevered, but I could sense that they were getting impatient with my rejections. However, delighted that they and I held on, as I now have the very kind of tenants that I was looking for, and who are indeed very happy with the property. I just wish that the referencing was more personal. Jack & Alex from the Kingston Branch were really good at communicating.

LISE · 1 June 2022

5/5

Trustpilot

Lucas was fantastic from start to…

Hannah Chown in the Putney Branch helped manage a tricky sale, keeping me updated at every stage of the process. For my onward purchase Lucas Matta was fantastic from start to finish. He helped support us through the entire process ensuring we found a suitable deal in tight timescales.

Juliet · 2 September 2024

5/5

Trustpilot

Muswell Hill Team

We were exceptionally well looked after by Sawan as our mortgage broker. He gave us frank and detailed advice and renegotiating multiple times to get us a great rate. Ravi was also fantastic to deal with on the insurance front. Would absolutely come back to these folks for future needs.

Ben · 16 August 2024

5/5

Trustpilot

Highly professional and supportive

Jimmy and Linda were professional, enthusiastic and tenacious throughout the process of selling my property in Wimbledon. Jimmy has unparalleled market knowledge which, combined with KFH’s broad buyer database and Linda’s calm, unwavering dedication, produced a superb result. The KFH team were a terrific asset, bringing exemplary negotiating skills and providing great advice through what can often be a long process. They did a superb job and I would highly recommended them.

Mike · 2 April 2023

5/5

Trustpilot

I found KFH to be extremely…

I found KFH to be extremely professional and helpful from start to finish, with clear communication and prompt responses to any questions asked.

Sarah · 10 September 2026

5/5

Trustpilot

Really great experience from start to…

Really great experience from start to finish with KFH, Paul Bent and Natalia were fantastic. My house was under offer 5 days after going on Rightmove. Would definitely recommend as estate agents, they felt very honest and were easy to communicate with.

Kirstie · 15 December 2024

5/5

Trustpilot

Very helpful

We’ve had a great experience with our new property manager, Vyara Panayotova. She has been very supportive, responsive, and always checks to make sure everything is okay with us. It’s reassuring to have someone so helpful and attentive managing the property. Really appreciate her professionalism and care. Highly recommended!

Fida · 23 February 2026

5/5

Google

Rob nerantzoulis showed us to the flat and was the most proficient realtor I’ve ever met. We loved the flat and he was quick to help us attain it. My partner and I are very happy with the whole experience.

Joanna · 16 July 2025

Agent replied · 16 April 2026

Thank you for your wonderful review, Joanna. We're thrilled to hear that Rob provided you with such proficient service and that you and your partner loved the flat. Your happiness is our priority, and we appreciate your trust in us as a reliable and customer-centric team.

5/5

Trustpilot

I used KFH Bayswater Branch to buy my…

I used KFH Bayswater Branch to buy my property and then 5yrs later to sell it as l was so pleased on both occasions with their professional and caring manner they really understood how worrying this could beOn selling Rajan was excellent and kept me informed the whole time at a very difficult time in the market highly recommend him

Ann · 10 January 2024

5/5

Google

You can find great experience here. I strongly recommend Charlie Irwin. A wonderful agent provide super high efficiency work. Lead fresh hand tenant like me to go thought all the work. I will choose KFH and Charlie once again, if I need to rent in the next year.

Jiajie · 24 August 2024

5/5

Trustpilot

KFH Southfields

We sold our house through KFH in Southfields. The level of support and responsiveness that we received from Grant, Laura and Connor was exceptional. We had some complications and with Grant & Laura's personal attention and time we resolved issues. I have never experienced this level of service from any other Estate Agents that we have dealt with in the past.

Stefan · 25 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kinleigh Folkard & Hayward's Google reviewsLeave Kinleigh Folkard & Hayward a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Holland Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent