1/5
TrustpilotCondescending, unprofessional and slow
Avoid this company at all costs!!!
Trusted Agent profile · Kensington and Chelsea
John D Wood & Co. Notting Hill Sales reviews in Kensington and Chelsea
★★★★★
384 reviews across 2 platforms
129 - 131 Notting Hill Gate, London, W11 3LB, Kensington and Chelsea, W11 3LB
John D Wood & Co.'s office in Kensington and Chelsea, at 129 - 131 Notting Hill Gate, is rated 4.0 out of 5 across 384 reviews on two platforms, including 173 Google reviews rated 4.8.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThe worst agent service I have ever…
The worst agent service I have ever seen in my life. We have been dealing with them for more than a year. We wrote a letter to them complaining and nothing was ever done. They delegate their work to everyone, they just pretend they work. Never hire them.
5/5
TrustpilotJ D Wood did a fantatic job helping us…
J D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
5/5
TrustpilotToby Nalder at the Earl’s Court office…
Toby Nalder at the Earl’s Court office was extremely helpful and professional, making sure I always was informed of any new property and handling any request swiftly.
1/5
TrustpilotAttached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
Agent replied · 23 October 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
TrustpilotNadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
1/5
TrustpilotRENTERS BEWARE
RENTERS BEWARE John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
5/5
GoogleWe had a very pleasant experience with James from Faron Sutaria. Right from the beginning when showing us the flat to finalising our rental agreement, he was very easy to deal with and answered all of our queries promptly. He was personable and genuine throughout the process! Also had so many good tips and recommendations of the neighbourhood. We are happy with our flat and thank you again to you and the team :)
5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleThe property was let within days of going on the market and since then the team have been incredibly efficient, professional and friendly. I would definitely recommend John D Wood to other landlords
Agent replied · 25 October 2024
Wonderful to read that you had a fantastic experience with our local John D Wood & Co team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleSecond time renting through John D Wood. Working with Will Warrington is always a pleasure. He is professional and very helpful. Highly recommended.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
GoogleCarlotta Plasencia at John D Wood & Co was a huge help for us and was efficient and fast when we told her what we we’re looking for. Highly recommend her and the agency!!
Agent replied · 25 October 2024
Thank you for your wonderful 5* review! It is great to read that you found our John D Wood team helpful and efficient. Kind regards, Scott
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
GoogleLouna did a fantastic job! She was very friendly and understood quickly what we were looking for. She explained perfectly what we needed to look at.
Agent replied · 25 October 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleWill definitely come back here when I next need to find a place. I was shown several flats by Carlotta, who provided friendly and professional service and was always easy to contact and work with.
Agent replied · 25 October 2024
Thank you Liam for leaving us this 5 star review. We look forward to helping you in the future Kind Regards Renee
5/5
GoogleRented my first UK apartments half a year ago with Louna's help. She was very supportive and attentive on all stages. Great experience!PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe just completed on the purchase of our 1 bed flat in Notthing Hill. We were lucky to have Amy Odell assisting us on the Sale side. With her help we managed to get it done in 8 weeks. She had an excellent dialogue with the seller which helped a lot. Thank you so much, we will certainly like to work with you again. AM
5/5
GoogleI'm happy with the fast services of John D Wood and in particular, Carlotta Plasencia, who was guiding me through with the choice of property and was always quick and resourceful!
Agent replied · 25 October 2024
Thank you Nikolaos for your 5* review of our team at John D Wood! It is great to read that you found the service provided fast and that you were guided throughout the process by Carlotta. Kind regards, Scott.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
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