Trusted Agent profile · Kensington and Chelsea
★★★★★
384 reviews across 2 platforms
129 - 131 Notting Hill Gate, London, W11 3LB, Kensington and Chelsea, W11 3LB
John D Wood & Co.'s office in Kensington and Chelsea, at 129 - 131 Notting Hill Gate, is rated 4.0 out of 5 across 384 reviews on two platforms, including 173 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GoogleJohn D. Wood were very professional and attentive to my needs both in the search, bidding and completion process of purchasing my property. Definitely recommended:)
Thanks Ole, Thank you for your lovely comments. I have passed your feedback to everyone involved at John D Wood & Co. Best regards, Sarah.
5/5
GoogleVery professional, reply within minutes and very efficient. I’ve been talking to Zara and Harry. Very satisfied with the service.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleExcellent advice from Rupert about contracts and tenancy agreements. Thank you very much for your help, it was a life-saver!
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleWilliam Warrington was very helpful, professional and responsive. Great attitude
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
GoogleEstate agents ? Unprofessional service and lot of other negative things. Agents are rude and unqualified ! Worst agency
Good morning Jonas, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleExcellent Service and excellent Team: quick, professional and politePositiveResponsiveness, Quality, Professionalism
Thank you for your kind 5* review!
5/5
GooglePenelope helped us find the perfect flat, she was brilliantPositiveResponsiveness, Professionalism
Thank you for your great 5* review.
5/5
GoogleExcellent profesional standings; and highly responsive. If you value your time like I do these guys are for you. Not cheap, but excellent service. Harriet in the back office is an absolute star and you can count 100% on Duncan to be your man on the street looking for deals. Absolutely recommend them.
5/5
GoogleExcellent, very professional, efficient and pleasant staff!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have received excellent customer service and support from Zara!PositiveValue
Thank you for your kind 5* review!
5/5
GoogleWill Vaughan at John D Wood is the top man, I strongly recommend using him. I have just bought a property on behalf of a client through him. He was always contactable, very efficient and has the right characteristics to manage any deal successfully. A calm, 'can-do' operator!
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
4/5
GoogleGreat service, they helped us throught the whole process.
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
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