Trusted Agent profile · Kensington and Chelsea
★★★★★
267 reviews across 2 platforms
9-11 Cale Street, Chelsea, SW3 3QS, Kensington and Chelsea, SW3 3QS
John D Wood & Co.'s office in Kensington and Chelsea, at 9-11 Cale Street, is rated 3.7 out of 5 across 267 reviews on two platforms, including 58 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleMany, many thanks to the charming and helpful team at John D Wood's Chelsea office for efficiently selling one property and finding another for me. I am more than happy to recommend them in every way.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
5/5
GoogleExtremely professional and efficient throughout my property search, from arranging viewings and recommending suitable properties, through to picking up the keys at completion.
1/5
TrustpilotBad experience!
I would not recommend this agency. They are unprofessional and unreliable.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
GoogleRating only, no written review.
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleRating only, no written review.
Dear Mr Mitrovic, Thank you for taking the time to post a review. Charles Chichester-Kaner will be delighted that you had a positive experience with him and our business more broadly. We wish you every happiness in your new home. Robert Green Director, John D Wood & Co.
5/5
TrustpilotVery friendly and responsive staff!
Rating only, no written review.
5/5
TrustpilotAlex helped me with an awkward tennent
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Kensington and Chelsea office has 267 reviews across two platforms: 58 on Google, 209 on Trustpilot (across the whole business).
John D Wood & Co. Chelsea Green is rated 3.7 out of 5 across all 267 reviews, and 4.9 out of 5 on Google from 58 reviews.
John D Wood & Co. Chelsea Green, 9-11 Cale Street, Chelsea, SW3 3QS, Kensington and Chelsea, SW3 3QS.
